public TicketTeamDto addNewTeamAgents(TicketTeamDto instance)
{
try
{
TicketTeam team = new TicketTeam();
team.Description = instance.description;
team.DirectoryListing = instance.directoryListing;
team.Status = instance.status;
team.TeamName = instance.teamName;
teamRepo.Add(team);
foreach (AgentAssignListDto agent in instance.registeredAgents)
{
TicketTeamAgentAssign t = new TicketTeamAgentAssign();
t.ImmediateAssign = agent.immediateAssign;
t.Status = "ACTIVE";
t.TeamId = team.Id;
t.AgentId = agent.id;
teamAgentAssignRepo.Add(t);
}
}
catch (Exception e)
{
Console.WriteLine(e.StackTrace);
}
return(instance);
}
public TicketTeam updateTeam(TicketTeam instance)
{
try
{
teamRepo.Update(instance);
return(instance);
}
catch (Exception e)
{
Console.WriteLine(e.StackTrace);
return(instance);
}
}
public TicketTeam addNewTeam(TicketTeam instance)
{
try
{
teamRepo.Add(instance);
return(instance);
}
catch (Exception e)
{
Console.WriteLine(e.StackTrace);
return(instance);
}
}
public TicketTeamDto updateTeamAgents(TicketTeamDto instance)
{
TicketTeam team = teamRepo.GetById(instance.id);
team.Description = instance.description;
team.DirectoryListing = instance.directoryListing;
team.Status = instance.status;
team.TeamName = instance.teamName;
teamRepo.Update(team);
IEnumerable <TicketTeamAgentAssign> removeList = teamAgentAssignRepo.getListByPartners(team.Id, 0);
//remove previous ones
try
{
foreach (TicketTeamAgentAssign a in removeList)
{
a.Status = "DELETE";
teamAgentAssignRepo.Update(a);
}
}
catch (Exception e)
{
Console.WriteLine(e.StackTrace);
}
if (instance.registeredAgents != null)
{
foreach (AgentAssignListDto agent in instance.registeredAgents)
{
TicketTeamAgentAssign t = new TicketTeamAgentAssign();
t.ImmediateAssign = agent.immediateAssign;
t.Status = "ACTIVE";
t.TeamId = team.Id;
t.AgentId = agent.id;
teamAgentAssignRepo.Add(t);
}
}
return(instance);
}
