public string ToXml()
{
StringBuilder data = new StringBuilder();
data.AppendLine("<ticket>");
data.AppendLine("<status>" + Status.ToString().Replace("TicketStatus.", string.Empty) + "</status>");
data.AppendLine("<priority>" + Priority.ToString().Replace("Priority.", string.Empty) + "</priority>");
data.AppendLine("<summary>");
data.AppendLine(System.Web.HttpUtility.HtmlEncode(Summary));
data.AppendLine("</summary>");
data.AppendLine("<description>");
data.AppendLine(System.Web.HttpUtility.HtmlEncode(Description));
data.AppendLine("</description>");
data.AppendLine("<assigned-to-id>" + Owner.ToString() + "</assigned-to-id>");
data.AppendLine("<milestone-id>" + Milestone.ToString() + "</milestone-id");
data.AppendLine("</ticket>");
return(data.ToString());
}
/// <summary>
/// 转换出票状态名称
/// </summary>
/// <param name="togetherTicketStatus">出票状态</param>
/// <returns>出票状态名称</returns>
public static string TicketStatusName(TicketStatus ticketStatus)
{
//合买出票状态
string status = string.Empty;
switch (ticketStatus)
{
case TicketStatus.Waitting:
status = "待出票";
break;
case TicketStatus.Ticketing:
status = "出票中";
break;
case TicketStatus.PrintTicket:
status = "已打票";
break;
case TicketStatus.Abort:
status = "被终止";
break;
case TicketStatus.Skipped:
status = "被跳过";
break;
case TicketStatus.Ticketed:
status = "已出票";
break;
case TicketStatus.Error:
status = "出票失败";
break;
default: status = ticketStatus.ToString(); break;
}
return(status);
}
public static IZendeskQuery WithTicketStatus(this IZendeskQuery query, TicketStatus status, FilterOperator op = FilterOperator.Equals)
{
return(query.WithFilter("status", status.GetType().GetTypeInfo().GetDeclaredField(status.ToString()).GetCustomAttribute <EnumMemberAttribute>().Value, op));
}