public Ticket(string title, string content, int categoryId, int creatorId, TicketPriority priority)
{
this.Title = title;
this.Content = content;
this.CategoryId = categoryId;
this.CreatorId = creatorId;
this.Priority = priority;
this.Status = TicketStatus.Open;
this.DateCreated = DateTime.Now;
this.LastEdited = DateTime.Now;
this.Updates = new List<TicketUpdate>();
}
// GET: TicketPriorities/Details/5
public ActionResult Details(int?id)
{
if (id == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.BadRequest));
}
TicketPriority ticketPriority = db.TicketPriorities.Find(id);
if (ticketPriority == null)
{
return(HttpNotFound());
}
return(View(ticketPriority));
}
public Ticket(string title, TicketPriority priority, User createdBy)
{
if(!createdBy.Is<CustomerSupport>())
throw new Exception("This user is not customer support!");
CreatedBy = createdBy;
Title = title;
TicketPriority = priority;
_notes = new Collection<TicketNote>();
TicketStatus = TicketStatus.New;
Created = DateTime.Now;
}
public ActionResult Create([Bind(Include = "Id,PriorityName,Description")] TicketPriority ticketPriority)
{
if (ModelState.IsValid)
{
db.TicketPriorities.Add(ticketPriority);
var userr = User.Identity.GetUserId();
if (!rolesHelper.IsDemoUser(userr))
{
db.SaveChanges();
}
return(RedirectToAction("Index"));
}
return(View(ticketPriority));
}
public void Delete(TicketPriority priority)
{
using (var context = new PunchClockDbContext())
{
var ticketPriority = context.TicketPriorities.FirstOrDefault(x => x.Id == priority.Id);
if (ticketPriority == null)
{
return;
}
ticketPriority.ModifiedById = priority.ModifiedById;
ticketPriority.ModifiedDateUtc = DateTime.UtcNow;
ticketPriority.IsDeleted = true;
context.SaveChanges();
}
}
public void GetTicketPriority()
{
TicketPriorityCollection ticketPriorities = TestSetup.KayakoApiService.Tickets.GetTicketPriorities();
Assert.IsNotNull(ticketPriorities, "No ticket priorities were returned");
Assert.IsNotEmpty(ticketPriorities, "No ticket priorities were returned");
TicketPriority randomTicketPriorityToGet = ticketPriorities[new Random().Next(ticketPriorities.Count)];
Trace.WriteLine("GetTicketPriority using ticket priority id: " + randomTicketPriorityToGet.Id);
TicketPriority ticketPriority = TestSetup.KayakoApiService.Tickets.GetTicketPriority(randomTicketPriorityToGet.Id);
CompareTicketPriorities(ticketPriority, randomTicketPriorityToGet);
}
public async Task <ActionResult <TicketPriority_TicketPriorityDTO> > Get([FromBody] TicketPriority_TicketPriorityDTO TicketPriority_TicketPriorityDTO)
{
if (!ModelState.IsValid)
{
throw new BindException(ModelState);
}
if (!await HasPermission(TicketPriority_TicketPriorityDTO.Id))
{
return(Forbid());
}
TicketPriority TicketPriority = await TicketPriorityService.Get(TicketPriority_TicketPriorityDTO.Id);
return(new TicketPriority_TicketPriorityDTO(TicketPriority));
}
public Ticket Create(string title, TicketType type, TicketState state, TicketPriority priority, int locationId, string authorId)
{
var ticket = new Ticket()
{
Title = title,
State = state,
Type = type,
Priority = priority,
LocationId = locationId,
AuthorId = authorId
};
this.BaseRepository.Add(ticket);
this.BaseRepository.SaveChanges();
return(ticket);
}
public Customer_TicketPriorityDTO(TicketPriority TicketPriority)
{
this.Id = TicketPriority.Id;
this.Name = TicketPriority.Name;
this.OrderNumber = TicketPriority.OrderNumber;
this.ColorCode = TicketPriority.ColorCode;
this.StatusId = TicketPriority.StatusId;
this.Used = TicketPriority.Used;
this.Errors = TicketPriority.Errors;
}
// GET: TicketPriorities/Edit/5
public ActionResult Edit(int?id)
{
var nHelper = new UserNotificationsHelper();
ViewBag.Notifications = nHelper.filterNotifications(User.Identity.GetUserId());
if (id == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.BadRequest));
}
TicketPriority ticketPriority = db.TicketPriorities.Find(id);
if (ticketPriority == null)
{
return(HttpNotFound());
}
return(View(ticketPriority));
}
//CREATE TICKET
public void createTicket(CreateTicketViewModel model, string userId)
{
TicketType ticketType = new TicketType(model.TicketTypeName);
TicketPriority ticketPriority = new TicketPriority(model.Priority);
TicketTypeRepo.Add(ticketType);
TicketPriorityRepo.Add(ticketPriority);
Ticket ticket = new Ticket(model.Title, model.Description, DateTime.Now, model.ProjectId, ticketType.Id,
ticketPriority.Id, userId);
TicketRepo.Add(ticket);
var copyTicket = TicketRepo.GetEntity(x => x.Id == ticket.Id);
TicketHistory history = new TicketHistory(copyTicket.Id, "property", model.Description, model.Description, true, userId);
TicketHistoryRepo.Add(history);
}
public TicketPriority Update(TicketPriority priority)
{
using (var context = new PunchClockDbContext())
{
var ticketPriority = context.TicketPriorities.FirstOrDefault(x => x.Id == priority.Id);
if (ticketPriority == null)
{
return(priority);
}
ticketPriority.Name = priority.Name;
ticketPriority.Description = priority.Description;
ticketPriority.DisplayOrder = priority.DisplayOrder;
ticketPriority.ModifiedById = priority.ModifiedById;
ticketPriority.ModifiedDateUtc = DateTime.UtcNow;
context.SaveChanges();
}
return(priority);
}
internal Ticket(PeygirDatabaseDataSet.TicketsRow row)
{
if (row == null)
{
throw new ArgumentNullException("row");
}
ID = row.ID;
milestoneID = row.MilestoneID;
ticketNumber = row.TicketNumber;
summary = row.Summary;
reportedBy = row.ReportedBy;
type = (TicketType)row.Type;
severity = (TicketSeverity)row.Severity;
state = (TicketState)row.State;
assignedTo = row.AssignedTo;
priority = (TicketPriority)row.Priority;
description = row.Description;
}
public Ticket(string title, string description, TicketStatus status, TicketPriority priority, TicketType type, DateTime?dueDate, string resolutionComments, User requestor, User assignedTo, Category category)
{
State = new TicketState
{
Id = SequencialGuidGenerator.NewSequentialGuid(),
TicketNumber = new Random().Next(),
Title = title,
Description = description,
Status = status,
Priority = priority,
Type = type,
DueDate = dueDate,
ResolutionComments = resolutionComments,
Requestor = requestor.CreateRequestorSnapShot(),
RequestedDate = DateTime.UtcNow,
AssignedTo = assignedTo.State,
Category = category.State
};
}
public ActionResult Edit(int?id)
{
if (User.Identity.GetUserId() == "db9a774b-807c-4b9b-9b22-34c191872996" || User.Identity.GetUserId() == "3eaa1491-7553-40fa-b7e1-b994e05d05e0" || User.Identity.GetUserId() == "5f84068f-4213-4d02-81a4-21936ae10cdc" || User.Identity.GetUserId() == "60f316c5-536c-4f06-83d3-38a555febc29")
{
return(RedirectToAction("InvalidAttempt", "Home"));
}
if (id == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.BadRequest));
}
TicketPriority ticketPriority = db.TicketPriorities.Find(id);
if (ticketPriority == null)
{
return(HttpNotFound());
}
return(View(ticketPriority));
}
private TicketPriority ConvertDTOToEntity(TicketPriority_TicketPriorityDTO TicketPriority_TicketPriorityDTO)
{
TicketPriority TicketPriority = new TicketPriority();
TicketPriority.Id = TicketPriority_TicketPriorityDTO.Id;
TicketPriority.Name = TicketPriority_TicketPriorityDTO.Name;
TicketPriority.OrderNumber = TicketPriority_TicketPriorityDTO.OrderNumber;
TicketPriority.ColorCode = TicketPriority_TicketPriorityDTO.ColorCode;
TicketPriority.StatusId = TicketPriority_TicketPriorityDTO.StatusId;
TicketPriority.Used = TicketPriority_TicketPriorityDTO.Used;
TicketPriority.Status = TicketPriority_TicketPriorityDTO.Status == null ? null : new Status
{
Id = TicketPriority_TicketPriorityDTO.Status.Id,
Code = TicketPriority_TicketPriorityDTO.Status.Code,
Name = TicketPriority_TicketPriorityDTO.Status.Name,
};
TicketPriority.BaseLanguage = CurrentContext.Language;
return(TicketPriority);
}
public async Task <bool> ValidateId(TicketPriority TicketPriority)
{
TicketPriorityFilter TicketPriorityFilter = new TicketPriorityFilter
{
Skip = 0,
Take = 10,
Id = new IdFilter {
Equal = TicketPriority.Id
},
Selects = TicketPrioritySelect.Id
};
int count = await UOW.TicketPriorityRepository.Count(TicketPriorityFilter);
if (count == 0)
{
TicketPriority.AddError(nameof(TicketPriorityValidator), nameof(TicketPriority.Id), ErrorCode.IdNotExisted);
}
return(count == 1);
}
public async Task <bool> Create(TicketPriority TicketPriority)
{
TicketPriorityDAO TicketPriorityDAO = new TicketPriorityDAO();
TicketPriorityDAO.Id = TicketPriority.Id;
TicketPriorityDAO.Name = TicketPriority.Name;
TicketPriorityDAO.OrderNumber = TicketPriority.OrderNumber;
TicketPriorityDAO.ColorCode = TicketPriority.ColorCode;
TicketPriorityDAO.StatusId = TicketPriority.StatusId;
TicketPriorityDAO.Used = TicketPriority.Used;
TicketPriorityDAO.CreatedAt = StaticParams.DateTimeNow;
TicketPriorityDAO.UpdatedAt = StaticParams.DateTimeNow;
DataContext.TicketPriority.Add(TicketPriorityDAO);
await DataContext.SaveChangesAsync();
TicketPriority.Id = TicketPriorityDAO.Id;
await SaveReference(TicketPriority);
return(true);
}
public ActionResult Create()
{
TicketPriority tTyp = db.TicketPriorities.Find(4);
var userid = User.Identity.GetUserId();
//Project List is limited to projects the submitter is assigned to.
ViewBag.ProjectId = new SelectList(db.Projects
.Where(p => p.ProjectUser
.Select(pu => pu.Id)
.Contains(userid)).ToList()
, "Id", "Name");
ViewBag.TicketStatusId = new SelectList(db.TicketStatuses, "Id", "Name", 1);
ViewBag.TicketTypeId = new SelectList(db.TicketTypes, "Id", "Name");
ViewBag.TicketPriorityId = new SelectList(db.TicketPriorities, "Id", "Name", 4);
Ticket model = new Ticket();
model.TicketPriorityId = 4;
return(View(model));
}
public ApiResponse Update(Guid id, Ticket ticket)
{
TicketPriority ticketPrority = null;
var validationError = ValidateUpdate(ticket, (priority, ticketStatus) => {
ticketPrority = priority;
});
if (validationError.Count == 0)
{
ticket.TicketPriorityId = ticketPrority.Id;
ticket.RequestedByContactId = base.ContactId;
ticket.RequestedForContactId = base.ContactId;
CreateTicketHistory(ticket, "Ticket updated.");
_faciTechDbContext.SaveChanges();
return(UpdateResponse(ticket));
}
return(new ApiResponse(validationError));
}
public async Task <bool> Update(TicketPriority TicketPriority)
{
TicketPriorityDAO TicketPriorityDAO = DataContext.TicketPriority.Where(x => x.Id == TicketPriority.Id).FirstOrDefault();
if (TicketPriorityDAO == null)
{
return(false);
}
TicketPriorityDAO.Id = TicketPriority.Id;
TicketPriorityDAO.Name = TicketPriority.Name;
TicketPriorityDAO.OrderNumber = TicketPriority.OrderNumber;
TicketPriorityDAO.ColorCode = TicketPriority.ColorCode;
TicketPriorityDAO.StatusId = TicketPriority.StatusId;
TicketPriorityDAO.Used = TicketPriority.Used;
TicketPriorityDAO.UpdatedAt = StaticParams.DateTimeNow;
await DataContext.SaveChangesAsync();
await SaveReference(TicketPriority);
return(true);
}
public async Task <TicketPriority> Update(TicketPriority TicketPriority)
{
if (!await TicketPriorityValidator.Update(TicketPriority))
{
return(TicketPriority);
}
try
{
var oldData = await UOW.TicketPriorityRepository.Get(TicketPriority.Id);
await UOW.Begin();
await UOW.TicketPriorityRepository.Update(TicketPriority);
await UOW.Commit();
TicketPriority = await UOW.TicketPriorityRepository.Get(TicketPriority.Id);
await Logging.CreateAuditLog(TicketPriority, oldData, nameof(TicketPriorityService));
return(TicketPriority);
}
catch (Exception ex)
{
await UOW.Rollback();
if (ex.InnerException == null)
{
await Logging.CreateSystemLog(ex, nameof(TicketPriorityService));
throw new MessageException(ex);
}
else
{
await Logging.CreateSystemLog(ex.InnerException, nameof(TicketPriorityService));
throw new MessageException(ex.InnerException);
}
}
}
public async Task <Unit> Handle(Command request, CancellationToken cancellationToken)
{
var ticketPriority = new TicketPriority
{
Id = request.Id,
Name = request.Name,
Color = request.Color,
IsDefault = request.IsDefault,
CreatedDate = request.CreatedDate,
UpdatedDate = request.UpdatedDate
};
_context.TicketPriorities.Add(ticketPriority);
var success = await _context.SaveChangesAsync() > 0;
if (success)
{
return(Unit.Value);
}
throw new Exception("Problem saving the data for the company");
}
public CreateTicketRequest(TicketStatus status, TicketPriority priority, TicketSource source, string description, string?requesterName = null,
long?requesterId = null, string?email = null, string?facebookId = null, string?phoneNumber = null,
string?twitterId = null, string?uniqueExternalId = null, long?responderId = null, string[]?ccEmails = null,
Dictionary <string, object>?customFields = null, DateTimeOffset?dueBy = null, long?emailConfigId = null,
DateTimeOffset?firstResponseDueBy = null, long?groupId = null, long?productId = null, string[]?tags = null,
long?companyId = null, string?subject = null, string?ticketType = null, long?parentTicketId = null,
IEnumerable <FileAttachment>?files = null)
{
if (!requesterId.HasValue && email == null && facebookId == null && phoneNumber == null && twitterId == null && uniqueExternalId == null)
{
throw new ArgumentException("You must set at least one of requesterId, email, facebookId, phoneNumber, twitterId, uniqueExternalId to denote the requester");
}
Status = status;
Priority = priority;
Source = source;
RequesterName = requesterName;
Email = email;
FacebookId = facebookId;
PhoneNumber = phoneNumber;
TwitterId = twitterId;
UniqueExternalId = uniqueExternalId;
Description = description;
RequesterId = requesterId;
ResponderId = responderId;
CcEmails = ccEmails;
CustomFields = customFields;
DueBy = dueBy;
EmailConfigId = emailConfigId;
FirstResponseDueBy = firstResponseDueBy;
GroupId = groupId;
ProductId = productId;
Tags = tags;
CompanyId = companyId;
Subject = subject;
TicketType = ticketType;
ParentTicketId = parentTicketId;
Files = files;
}
public int MathPriority(TicketPriority pri, Priority resPri)
{
if (pri == null || resPri == null)
{
return(0);
}
int priority = pri.service_quality;
if (pri.moved_ticket > 0)
{
priority += resPri.moved_ticket;
}
if (pri.restore_ticket > 0)
{
priority += resPri.restore_ticket;
}
if (pri.internal_vip_card != null && pri.internal_vip_card.Length > 0)
{
priority += resPri.internal_vip_card;
}
if (pri.customer_vip_card != null && pri.customer_vip_card.Length > 0)
{
priority += resPri.customer_vip_card;
}
if (pri.privileged_customer != null && pri.privileged_customer.Length > 0)
{
priority += resPri.privileged_customer;
}
if (pri.booked_ticket != null && pri.booked_ticket.Length > 0)
{
priority += resPri.booked_ticket;
}
if (pri.priority_service > 0)
{
priority += resPri.priority_service;
}
return(priority);
}
public ApiResponse Create(Ticket ticket)
{
TicketPriority ticketPrority = null;
var validationError = ValidateCreate(ticket, (priority, ticketStatus) => {
ticketPrority = priority;
ticket.TicketStatus = ticketStatus;
});
if (validationError.Count == 0)
{
ticket.Id = Guid.NewGuid();
ticket.Number = _faciTechDbContext.GenerateSequence("ticket_number");
ticket.TicketPriorityId = ticketPrority.Id;
ticket.RequestedByContactId = base.ContactId;
ticket.RequestedForContactId = base.ContactId;
ticket.TicketStatusId = BLConstants.DefaultTicketStatus;
CreateTicketHistory(ticket, "Ticket created.");
_faciTechDbContext.SaveChanges();
return(new ApiResponse(new { Id = ticket.Id, Number = ticket.Number }));
}
return(new ApiResponse(validationError));
}
public CreateOutboundEmailRequest(TicketStatus status, TicketPriority priority, string subject, string description,
string email, long emailConfigId, string?requesterName = null, string[]?ccEmails = null,
Dictionary <string, object>?customFields = null, DateTimeOffset?dueBy = null,
DateTimeOffset?firstResponseDueBy = null, long?groupId = null, string[]?tags = null,
string?ticketType = null,
IEnumerable <FileAttachment>?files = null)
{
Status = status;
Priority = priority;
RequesterName = requesterName;
Email = email;
Description = description;
CcEmails = ccEmails;
CustomFields = customFields;
DueBy = dueBy;
EmailConfigId = emailConfigId;
FirstResponseDueBy = firstResponseDueBy;
GroupId = groupId;
Tags = tags;
Subject = subject;
TicketType = ticketType;
Files = files;
}
public string TranslateTicketPriority(TicketPriority ticketPriority)
{
switch (ticketPriority)
{
case TicketPriority.Lowest:
return(Resources.String_Lowest);
case TicketPriority.Low:
return(Resources.String_Low);
case TicketPriority.Normal:
return(Resources.String_Normal);
case TicketPriority.High:
return(Resources.String_High);
case TicketPriority.Highest:
return(Resources.String_Highest);
default:
return(ticketPriority.ToString());
}
}
private TicketEntry getUpdatedEntry()
{
TicketEntry ticketEntry = new TicketEntry();
ticketEntry.Name = txtUpdateName.Text;
ticketEntry.Address = txtUpdateAddress.Text;
ticketEntry.PhoneNumber = txtUpdatePhoneNumber.Text;
TicketPriority priority = TicketPriority.Normal;
Enum.TryParse(cbUpdatePriority.Text, out priority);
ticketEntry.Priority = priority;
ticketEntry.Category = cbUpdateCategory.Text;
ticketEntry.Description = txtUpdateDescription.Text;
ticketEntry.EntryDate = entryDate.Value.Date;
ticketEntry.DueDate = dueDate.Value.Date;
ticketEntry.Resolver = txtUpdateResolver.Text;
ticketEntry.TicketNo = txtUpdateTicketNo.Text;
ticketEntry.Email = txtUpdateEmail.Text;
TicketStatus status = TicketStatus.New;
Enum.TryParse(cbUpdateStatus.Text, out status);
ticketEntry.Status = status;
return(ticketEntry);
}
public async Task <TicketUpdateResult> Update(int id, int assignedTo, TicketPriority priority)
{
var ticket = await _dbContext.Tickets.Include(t => t.Product)
.Include(t => t.Client).FirstOrDefaultAsync(p => p.Id == id);
var staffMember = await _dbContext.Staff.FirstOrDefaultAsync(e => e.Id == assignedTo);
if (staffMember == null && ticket.Employee == null)
{
ticket.Priority = priority;
ticket.Employee = null;
}
else if (staffMember == null && ticket.Employee != null)
{
ticket.Priority = priority;
}
else
{
ticket.Priority = priority;
ticket.Employee = staffMember;
ticket.Status = TicketStatus.Inprogress;
}
await _dbContext.SaveChangesAsync();
return(new TicketUpdateResult()
{
Summary = ticket.Summary,
Status = ticket.Status,
ProductName = ticket.Product.Name,
ClientName = ticket.Client.Name,
Priority = ticket.Priority,
CreateDateTime = ticket.CreateDateTime,
CloseDate = ticket.CloseDate,
Id = ticket.Id,
});
}
public ActionResult Update([DataSourceRequest] DataSourceRequest request, TicketViewModel model)
{
if (!this.ModelState.IsValid)
{
string fieldName = "CreatedOn";
var m = this.ViewData.ModelState[fieldName];
if (m != null && m.Errors.Count > 0)
{
this.ViewData.ModelState.Remove(fieldName);
}
}
if (this.ModelState.IsValid && model != null)
{
var authorId = this.CurrentUser.Id;
TicketType type = (TicketType)Enum.Parse(typeof(TicketType), model.Type);
TicketPriority priority = (TicketPriority)Enum.Parse(typeof(TicketPriority), model.Priority);
TicketState state = (TicketState)Enum.Parse(typeof(TicketState), model.State);
var ticketId = this.ticketService.Update(
model.Id,
model.Title,
type,
state,
priority,
int.Parse(model.LocationId)).Id;
model = this.ticketService
.GetById(ticketId)
.To <TicketViewModel>()
.FirstOrDefault();
}
return(this.Json(new[] { model }.ToDataSourceResult(request, this.ModelState)));
}
public Ticket(int projectID, int milestoneID)
{
if (projectID == InvalidID)
{
string message = Resources.String_InvalidProjectID;
throw new ArgumentException(message, "projectID");
}
if (milestoneID == InvalidID)
{
string message = Resources.String_InvalidMilestoneID;
throw new ArgumentException(message, "milestoneID");
}
this.milestoneID = milestoneID;
ticketNumber = 0;
summary = string.Empty;
reportedBy = string.Empty;
type = (TicketType)(-1);
severity = (TicketSeverity)(-1);
state = (TicketState)(-1);
assignedTo = string.Empty;
priority = (TicketPriority)(-1);
description = string.Empty;
// Find max ticket number.
TicketsTableAdapter tableAdapter = Database.TicketsTableAdapter;
int? maxTicketNumber = tableAdapter.GetMaxTicketNumber(projectID);
if (maxTicketNumber.HasValue)
{
ticketNumber = maxTicketNumber.Value + 1;
}
else
{
ticketNumber = 1;
}
}
public Ticket CreateNewTicket(string title, string content, int categoryId, TicketPriority priority, int creatorId)
{
return new Ticket(title, content, categoryId, creatorId, priority);
}
public void Save(TicketPriority priority)
{
base.Save(priority);
}
public static void EditByManager(int id, string title, string description, string userId, TicketType ticketType, TicketPriority ticketPriority, TicketStatus ticketStatus)
{
ApplicationDbContext db = new ApplicationDbContext();
Ticket ticket = GetTicket(id);
ticket.Title = title;
ticket.Description = description;
ticket.AssignedToUserId = userId;
ticket.TicketType = ticketType;
ticket.TicketPriority = ticketPriority;
ticket.TicketStatus = ticketStatus;
ticket.Updated = DateTime.Now;
db.Entry(ticket).State = EntityState.Modified;
db.SaveChanges();
db.Dispose();
}
public static void EditBySubmitter(int id, string title, string description, int projectId, TicketType ticketType, TicketPriority ticketPriority)
{
ApplicationDbContext db = new ApplicationDbContext();
Ticket ticket = GetTicket(id);
ticket.Title = title;
ticket.Description = description;
ticket.ProjectId = projectId;
ticket.TicketType = ticketType;
ticket.TicketPriority = ticketPriority;
ticket.Updated = DateTime.Now;
db.Entry(ticket).State = EntityState.Modified;
db.SaveChanges();
db.Dispose();
}
private string TranslateTicketPriority(TicketPriority ticketPriority)
{
switch (ticketPriority)
{
case TicketPriority.Lowest:
return Resources.String_Lowest;
case TicketPriority.Low:
return Resources.String_Low;
case TicketPriority.Normal:
return Resources.String_Normal;
case TicketPriority.High:
return Resources.String_High;
case TicketPriority.Highest:
return Resources.String_Highest;
default:
return ticketPriority.ToString();
}
}
public Ticket UpdateTicket(string title, string content, int categoryId, TicketPriority priority, TicketStatus status)
{
this.Title = title;
this.Content = content;
this.CategoryId = categoryId;
this.Priority = priority;
this.Status = status;
this.LastEdited = DateTime.Now;
return this;
}