protected void btnAddNote_Click(object sender, EventArgs e)
{
try
{
cbSendEmail.Enabled = SlmScr009Biz.HasOwnerOrDelegate(txtTicketID.Text.Trim());
if (!cbSendEmail.Enabled)
{
lblInfo.Text = "ข้อมูลผู้มุ่งหวังนี้ ยังไม่ถูกจ่ายงานให้ Telesales ดังนั้นการบันทึก Note ไม่สามารถส่ง Email ได้";
}
else
{
lblInfo.Text = "";
CheckEmailSubject();
}
upPopup.Update();
mpePopup.Show();
}
catch (Exception ex)
{
string message = ex.InnerException != null ? ex.InnerException.Message : ex.Message;
_log.Debug(message);
AppUtil.ClientAlert(Page, message);
}
}
private void DoBindGridview()
{
List <NoteHistoryData> result = SlmScr009Biz.SearchNoteHistory(txtTicketID.Text.Trim(), txtPreleadId.Text.Trim());
BindGridview((SLM.Application.Shared.GridviewPageController)pcTop, result.ToArray(), 0);
//cbNoteFlag.Enabled = gvNoteHistory.Rows.Count > 0 ? true : false;
upResult.Update();
}
protected void btnSave_Click(object sender, EventArgs e)
{
try
{
if (ValidateData())
{
if (txtNoteDetail.Text.Trim().Length > AppConstant.TextMaxLength)
{
throw new Exception("ไม่สามารถบันทึกรายละเอียด Note เกิน " + AppConstant.TextMaxLength.ToString() + " ตัวอักษรได้");
}
string noteId = "";
if (txtTicketID.Text.Trim() != "") //กรณี Lead
{
noteId = SlmScr009Biz.InsertNoteHistory(txtTicketID.Text.Trim(), cbSendEmail.Checked, txtEmailSubject.Text.Trim(), txtNoteDetail.Text.Trim(), GetEmailList(), HttpContext.Current.User.Identity.Name);
}
else if (txtPreleadId.Text.Trim() != "" && txtTicketID.Text.Trim() == "") //กรณี Prelead
{
noteId = SlmScr009Biz.InsertPreleadNoteHistory(decimal.Parse(txtPreleadId.Text.Trim()), cbSendEmail.Checked, txtEmailSubject.Text.Trim(), txtNoteDetail.Text.Trim(), GetEmailList(), HttpContext.Current.User.Identity.Name);
}
else
{
throw new Exception("ไม่พบ PreleadId หรือ TicketId เพื่อใช้ในการบันทึกข้อมูล");
}
CreateCASActivityLog(noteId);
txtNoteDetail.Text = "";
cbSendEmail.Checked = false;
CheckEmailSubject();
lblInfo.Text = "";
ClearPopupControl();
if (txtTicketID.Text.Trim() != "")
{
cbNoteFlag.Checked = true;
}
DoBindGridview();
mpePopup.Hide();
AppUtil.ClientAlert(Page, "บันทึกข้อมูลเรียบร้อย");
}
else
{
mpePopup.Show();
}
}
catch (Exception ex)
{
string message = ex.InnerException != null ? ex.InnerException.Message : ex.Message;
_log.Error(message);
AppUtil.ClientAlert(Page, message);
mpePopup.Show();
}
}
protected void cbNoteFlag_CheckedChanged(object sender, EventArgs e)
{
try
{
SlmScr009Biz.ChangeNoteFlag(txtTicketID.Text.Trim(), cbNoteFlag.Checked, HttpContext.Current.User.Identity.Name);
}
catch (Exception ex)
{
string message = ex.InnerException != null ? ex.InnerException.Message : ex.Message;
_log.Debug(message);
AppUtil.ClientAlert(Page, message);
}
}
protected void PageSearchChange(object sender, EventArgs e)
{
try
{
List <NoteHistoryData> result = SlmScr009Biz.SearchNoteHistory(txtTicketID.Text.Trim(), txtPreleadId.Text.Trim());
var pageControl = (SLM.Application.Shared.GridviewPageController)sender;
BindGridview(pageControl, result.ToArray(), pageControl.SelectedPageIndex);
}
catch (Exception ex)
{
string message = ex.InnerException != null ? ex.InnerException.Message : ex.Message;
_log.Debug(message);
AppUtil.ClientAlert(Page, message);
}
}
public void InitialControl(string ticketId)
{
try
{
if (string.IsNullOrWhiteSpace(ticketId))
{
ticketId = Request["ticketid"];
}
var data = SlmScr009Biz.GetDataForNoteTab(ticketId);
if (data.ISCOC == "1")
{
btnAddNote.Visible = (data.COCCurrentTeam == SLMConstant.COCTeam.Marketing ? true : false);
cbNoteFlag.Visible = (data.COCCurrentTeam == SLMConstant.COCTeam.Marketing ? true : false);
}
else
{
btnAddNote.Visible = true;
cbNoteFlag.Visible = true;
}
txtTicketID.Text = data.TicketId;
txtContractNo.Text = data.ContractNo; //Added 01/04/2016
txtPreleadId.Text = data.PreleadId != null?data.PreleadId.Value.ToString() : "";
txtFirstname.Text = data.Name;
txtLastname.Text = data.LastName;
txtOwnerLead.Text = data.OwnerName;
txtCampaign.Text = data.CampaignName;
txtTelNo1.Text = data.TelNo_1;
txtExt1.Text = data.Ext_1;
cbNoteFlag.Checked = data.NoteFlag != null ? (data.NoteFlag == "1" ? true : false) : false;
pcTop.SetVisible = false;
DoBindGridview();
CheckEmailSubject();
}
catch
{
throw;
}
}
protected void btnSave_Click(object sender, EventArgs e)
{
try
{
if (ValidateData())
{
if (txtNoteDetail.Text.Trim().Length > AppConstant.TextMaxLength)
{
throw new Exception("ไม่สามารถบันทึกรายละเอียด Note เกิน " + AppConstant.TextMaxLength.ToString() + " ตัวอักษรได้");
}
SlmScr009Biz.InsertNoteHistory(txtTicketID.Text.Trim(), cbSendEmail.Checked, txtEmailSubject.Text.Trim(), txtNoteDetail.Text.Trim(), GetEmailList(), HttpContext.Current.User.Identity.Name);
txtNoteDetail.Text = "";
cbSendEmail.Checked = false;
CheckEmailSubject();
lblInfo.Text = "";
ClearPopupControl();
mpePopup.Hide();
cbNoteFlag.Checked = true;
DoBindGridview();
AppUtil.ClientAlert(Page, "บันทึกข้อมูลเรียบร้อย");
}
else
{
mpePopup.Show();
}
}
catch (Exception ex)
{
string message = ex.InnerException != null ? ex.InnerException.Message : ex.Message;
_log.Debug(message);
AppUtil.ClientAlert(Page, message);
mpePopup.Show();
}
}
private void CreateCASActivityLog(string noteId)
{
SlmScr009Biz biz = new SlmScr009Biz();
string emailTo = "";
string emailSubject = "";
try
{
var data = CARServiceBiz.GetDataForCARLogService(txtTicketID.Text.Trim(), txtPreleadId.Text.Trim());
if (cbSendEmail.Checked)
{
emailSubject = txtEmailSubject.Text.Trim();
if (data != null)
{
emailSubject = "[" + data.StatusName + "]" + (string.IsNullOrEmpty(data.SubStatusName) ? "" : "-[" + data.SubStatusName + "]") + " " + emailSubject;
if (!string.IsNullOrEmpty(data.Owner) && !string.IsNullOrEmpty(data.OwnerEmail))
{
emailTo += (emailTo != "" ? ", " : "") + data.OwnerEmail;
}
if (!string.IsNullOrEmpty(data.Delegate) && !string.IsNullOrEmpty(data.DelegateEmail))
{
emailTo += (emailTo != "" ? ", " : "") + data.DelegateEmail;
}
}
if (txtEmailTo.Text.Trim() != "")
{
emailTo += (emailTo != "" ? ", " : "") + txtEmailTo.Text.Trim();
}
}
var staff = StaffBiz.GetStaff(HttpContext.Current.User.Identity.Name);
//Activity Info
List <Services.CARService.DataItem> actInfoList = new List <Services.CARService.DataItem>();
actInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 1, DataLabel = "ผู้สร้าง Note", DataValue = staff != null ? staff.StaffNameTH : HttpContext.Current.User.Identity.Name
});
actInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 2, DataLabel = "ส่งอีเมล", DataValue = cbSendEmail.Checked ? "Y" : "N"
});
actInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 3, DataLabel = "To", DataValue = emailTo
});
actInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 4, DataLabel = "Subject", DataValue = emailSubject
});
actInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 5, DataLabel = "บันทึก Note", DataValue = txtNoteDetail.Text.Trim()
});
//Customer Info
List <Services.CARService.DataItem> cusInfoList = new List <Services.CARService.DataItem>();
cusInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 1, DataLabel = "Subscription ID", DataValue = (data != null ? data.CitizenId : "")
});
cusInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 2, DataLabel = "Subscription Type", DataValue = (data != null ? data.CardTypeName : "")
});
cusInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 3, DataLabel = "ชื่อ-นามสกุลของลูกค้า", DataValue = data != null ? data.CustomerName : ""
});
//Product Info
List <Services.CARService.DataItem> prodInfoList = new List <Services.CARService.DataItem>();
prodInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 1, DataLabel = "Product Group", DataValue = (data != null ? data.ProductGroupName : "")
});
prodInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 2, DataLabel = "Product", DataValue = (data != null ? data.ProductName : "")
});
prodInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 3, DataLabel = "Campaign", DataValue = (data != null ? data.CampaignName : "")
});
//Contract Info
List <Services.CARService.DataItem> contInfoList = new List <Services.CARService.DataItem>();
contInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 1, DataLabel = "เลขที่สัญญา", DataValue = (data != null ? data.ContractNo : "")
});
contInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 2, DataLabel = "ระบบที่บันทึกสัญญา", DataValue = txtPreleadId.Text.Trim() != "" ? "HP" : ""
});
contInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 3, DataLabel = "ทะเบียนรถ", DataValue = (data != null ? data.LicenseNo : "")
});
//Officer Info
List <Services.CARService.DataItem> offInfoList = new List <Services.CARService.DataItem>();
offInfoList.Add(new Services.CARService.DataItem()
{
SeqNo = 1, DataLabel = "Officer", DataValue = (staff != null ? staff.StaffNameTH : HttpContext.Current.User.Identity.Name)
});
Services.CARService.CARServiceData carData = new Services.CARService.CARServiceData()
{
ReferenceNo = noteId,
SecurityKey = txtPreleadId.Text.Trim() != "" ? SLMConstant.CARLogService.OBTSecurityKey : SLMConstant.CARLogService.SLMSecurityKey,
ServiceName = "CreateActivityLog",
SystemCode = txtPreleadId.Text.Trim() != "" ? SLMConstant.CARLogService.CARLoginOBT : SLMConstant.CARLogService.CARLoginSLM, //ถ้ามี preleadid ให้ถือว่าเป็น OBT ทั้งหมด ถึงจะมี TicketId ก็ตาม
TransactionDateTime = DateTime.Now,
ActivityInfoList = actInfoList,
CustomerInfoList = cusInfoList,
ProductInfoList = prodInfoList,
ContractInfoList = contInfoList,
OfficerInfoList = offInfoList,
ActivityDateTime = DateTime.Now,
CampaignId = data != null ? data.CampaignId : "",
ChannelId = data != null ? data.ChannelId : "",
PreleadId = txtPreleadId.Text.Trim(),
ProductGroupId = data != null ? data.ProductGroupId : "",
ProductId = data != null ? data.ProductId : "",
Status = data != null ? data.StatusName : "",
SubStatus = data != null ? data.SubStatusName : "",
TicketId = txtTicketID.Text.Trim(),
SubscriptionId = data != null ? data.CitizenId : "",
TypeId = SLMConstant.CARLogService.Data.TypeId,
AreaId = SLMConstant.CARLogService.Data.AreaId,
SubAreaId = SLMConstant.CARLogService.Data.SubAreaId,
ActivityTypeId = SLMConstant.CARLogService.Data.ActivityType.FYIId,
ContractNo = data != null ? data.ContractNo : ""
};
if (data != null && !string.IsNullOrEmpty(data.CBSSubScriptionTypeId))
{
carData.CIFSubscriptionTypeId = data.CBSSubScriptionTypeId;
}
bool ret = Services.CARService.CreateActivityLog(carData);
biz.UpdateCasFlag(txtTicketID.Text.Trim(), txtPreleadId.Text.Trim(), noteId, ret ? "1" : "2");
}
catch (Exception ex)
{
biz.UpdateCasFlag(txtTicketID.Text.Trim(), txtPreleadId.Text.Trim(), noteId, "2");
//Error ให้ลง Log ไว้ ไม่ต้อง Throw
string message = ex.InnerException != null ? ex.InnerException.Message : ex.Message;
_log.Error(message);
}
}
