/// <summary>
/// Begin a new Service Request
/// </summary>
/// <param name="id">selected option Id</param>
/// <param name="serviceRequestAction"></param>
/// <returns></returns>
public ActionResult Begin(int id, ServiceRequestAction serviceRequestAction = ServiceRequestAction.New)
{
ServiceRequestModel model = new ServiceRequestModel {
ServiceRequest = new ServiceRequestDto {
ServiceOptionId = id
}, SelectedAction = serviceRequestAction
}; //start new SR
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, id, ServiceRequestAction.New);
model.ChangePackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, id, ServiceRequestAction.Change);
model.RemovePackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, id, ServiceRequestAction.Remove);
//default if no package found
if (model.NewPackage == null && model.ChangePackage == null && model.RemovePackage == null)
{
model.SelectedAction = ServiceRequestAction.New;
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, id);
} //add only package found
else if (model.NewPackage != null && model.ChangePackage == null && model.RemovePackage == null)
{
model.SelectedAction = ServiceRequestAction.New;
} //change only package found
else if (model.NewPackage == null && model.ChangePackage != null && model.RemovePackage == null)
{
model.SelectedAction = ServiceRequestAction.Change;
} //remove package
else if (model.NewPackage == null && model.ChangePackage == null && model.RemovePackage != null)
{
model.SelectedAction = ServiceRequestAction.Remove;
}
model.CurrentIndex = -1; /* index for info tab */
return(View("ServiceRequest", model));
}
/// <summary>
/// View a tab in the SR form
/// </summary>
/// <param name="id">service request id</param>
/// <param name="index">package index</param>
/// <param name="mode">display mode</param>
/// <returns></returns>
public ActionResult Form(int id, int index, ServiceRequestMode mode = ServiceRequestMode.Selection)
{
ServiceRequestModel model = new ServiceRequestModel {
CurrentIndex = index, ServiceRequestId = id, Mode = mode
};
/* STEP ONE - get SR, get package */
try
{
model.ServiceRequest = _serviceRequestController.GetServiceRequest(UserId, id); //get db info
model.SelectedAction = model.ServiceRequest.Action;
if (!_requestManager.UserCanEditRequest(UserId, model.ServiceRequest.Id)) //business logic
{
throw new Exception("Service Request cannot be edited");
}
//add package
if (model.ServiceRequest.Action == ServiceRequestAction.New)
{
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId, ServiceRequestAction.New);
} //change package
else if (model.SelectedAction == ServiceRequestAction.Change)
{
model.ChangePackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId, ServiceRequestAction.Change);
} //remove package
else if (model.SelectedAction == ServiceRequestAction.Remove)
{
model.RemovePackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId, ServiceRequestAction.Remove);
}
if (model.InUsePackage == null)
{
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId);
}
//deal with no package by making one
}
catch (Exception exception)
{
TempData["MessageType"] = WebMessageType.Failure;
TempData["Message"] = $"Failed to retrieve Service Request, error: {exception.Message}";
return(View("ServiceRequest", model));
}
/* STEP TWO - get any user inputs & associate with the option */
List <ServiceOptionTag> optionInputList = new List <ServiceOptionTag>();
if (index < 0) /*not much to do here, eh... */ } {
public ActionResult SaveFormSelection(ServiceRequestFormReturnModel form, int submit)
{
/* STEP ONE - Get the Service Package and SR */
ServiceRequestModel model = new ServiceRequestModel //used to hold all the data until redirecting
{
CurrentIndex = submit,
ServiceRequestId = form.Id,
Mode = ServiceRequestMode.Selection
};
try
{
model.ServiceRequest = _serviceRequestController.GetServiceRequest(UserId, form.Id); //SR
model.SelectedAction = model.ServiceRequest.Action;
if (model.SelectedAction == ServiceRequestAction.New) //Package
{
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId,
ServiceRequestAction.New); //package
model.SelectedAction = ServiceRequestAction.New; //new package
if (model.NewPackage == null)
{
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId);
model.SelectedAction = ServiceRequestAction.New;
}
}
else if (model.SelectedAction == ServiceRequestAction.Change)
{
model.ChangePackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId, ServiceRequestAction.Change);
}
else if (model.ServiceRequest.Action == ServiceRequestAction.Remove)
{
model.RemovePackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId, ServiceRequestAction.Remove);
model.SelectedAction = ServiceRequestAction.Remove; //remove package
if (model.NewPackage == null && model.RemovePackage == null)
{
model.NewPackage = ServicePackageHelper.GetPackage(UserId, _portfolioService, model.ServiceRequest.ServiceOptionId);
}
}
}
catch (Exception exception)
{
TempData["MessageType"] = WebMessageType.Failure;
TempData["Message"] = $"Failed to retrieve service request information, error: {exception.Message}";
model.CurrentIndex = -1; //either the SR does not exist or the option does not exist
return(View("ServiceRequest", model));
}
/* STEP TWO - figure out what category or service to work with */
//tag identified
IServicePackageTag currentTag = null;
if (model.ServiceRequest.Action == ServiceRequestAction.New)
{
if (model.NewPackage != null)
{
currentTag = model.GetPackageTags(ServiceRequestAction.New).ToArray()[form.CurrentIndex];
}
}
else if (model.ServiceRequest.Action == ServiceRequestAction.Change)
{
if (model.ChangePackage != null)
{
currentTag = model.GetPackageTags(ServiceRequestAction.Change).ToArray()[form.CurrentIndex];
}
}
else if (model.ServiceRequest.Action == ServiceRequestAction.Remove)
{
if (model.RemovePackage != null)
{
currentTag = model.GetPackageTags(ServiceRequestAction.Remove).ToArray()[form.CurrentIndex];
}
}
/* STEP THREE - add/remove options in the SR */
{
ICollection <IServiceRequestOptionDto> formOptions;
if (form.Options == null)
{
formOptions = new List <IServiceRequestOptionDto>();
} //need to avoid a null pointer exception here
else
{
formOptions = form.GetServiceRequestOptions().ToList();
//get metadata for form options
foreach (var option in formOptions)
{
option.ServiceOptionName = _portfolioService.GetServiceOption(UserId, option.ServiceOptionId).Name;
option.Code =
_portfolioService.GetServiceOptionCategory(UserId,
_portfolioService.GetServiceOption(UserId, option.ServiceOptionId).ServiceOptionCategoryId).Code;
}
}
if (model.ServiceRequest.ServiceRequestOptions == null)
{
model.ServiceRequest.ServiceRequestOptions = new List <IServiceRequestOptionDto>();
}
List <IServiceOptionCategoryDto> currentCategories = new List <IServiceOptionCategoryDto>();
if (currentTag is IServiceOptionCategoryTagDto) //deal with a category
{
currentCategories.Add(_portfolioService.GetServiceOptionCategory(UserId, ((IServiceOptionCategoryTagDto)model.GetPackageTags(model.SelectedAction).ToArray()[form.CurrentIndex]).ServiceOptionCategoryId));
}
else if (currentTag is IServiceTagDto)
{
currentCategories.AddRange(_portfolioService.GetService(((IServiceTagDto)model.GetPackageTags(model.SelectedAction).ToArray()[form.CurrentIndex]).ServiceId).ServiceOptionCategories);
}
try
{
foreach (var category in currentCategories)
{
foreach (var option in category.ServiceOptions) /* sighhhhh */
{
var formDto = (from o in formOptions where o.ServiceOptionId == option.Id select o).FirstOrDefault();
var srDto =
(from o in model.ServiceRequest.ServiceRequestOptions where o.ServiceOptionId == option.Id select o)
.FirstOrDefault();
if (formDto != null && srDto == null) //add condition
{
_serviceRequestOptionController.ModifyServiceRequestOption(UserId,
(from o in formOptions where o.ServiceOptionId == option.Id select o).First(), EntityModification.Create);
}
else if (formDto == null && srDto != null) //remove condition
{
_serviceRequestOptionController.ModifyServiceRequestOption(UserId,
(from o in model.ServiceRequest.ServiceRequestOptions where o.ServiceOptionId == option.Id select o).First(),
EntityModification.Delete);
}
else if (formDto != null /* && srDto != null */) //update condition
{
_serviceRequestOptionController.ModifyServiceRequestOption(UserId, srDto, EntityModification.Delete);
_serviceRequestOptionController.ModifyServiceRequestOption(UserId, formDto, EntityModification.Create);
} /* done \*/
}
}
model.ServiceRequest = _serviceRequestController.GetServiceRequest(UserId, form.Id);
// refresh the data in the model now
}
catch (Exception exception) //what, a problem?
{
TempData["MessageType"] = WebMessageType.Failure;
TempData["Message"] = $"Failed to retrieve service request information, error: {exception.Message}";
model.CurrentIndex = -1; //either the SR does not exist or the option does not exist
return(View("ServiceRequest", model));
}
}
/* STEP FOUR - add/remove user input data */
//update and add
if (form.UserInput != null)
{
List <ServiceRequestUserInputDto> userDataList = (from u in form.UserInput
where u.Value != null
select new ServiceRequestUserInputDto
{
Id = u.Id,
Name = u.Name,
UserInputType = u.UserInputType,
ServiceRequestId = form.Id,
InputId = u.InputId,
Value = u.Value
}).ToList();
foreach (var userData in userDataList)
{
try
{
_serviceRequestUserInputController.ModifyServiceRequestUserInput(UserId, userData, userData.Id > 0 ? EntityModification.Update : EntityModification.Create);
}
catch (Exception exception)
{
TempData["MessageType"] = WebMessageType.Failure;
TempData["Message"] = $"Failed to save user input data, error: {exception.Message}";
return(View("ServiceRequest", model));
}
}
}
ICollection <UserInputTag> userInputs;
userInputs = form.UserInput == null ? new List <UserInputTag>() : (from u in form.UserInput select new UserInputTag {
UserInput = u, Required = false
}).ToList();
var options = from o in model.ServiceRequest.ServiceRequestOptions select new ServiceOptionDto {
Id = o.ServiceOptionId
};
var requiredInputs = _portfolioService.GetInputsForServiceOptions(UserId, options);
//clean up - figure out what can be removed
foreach (var userData in userInputs)
{
switch (userData.UserInput.UserInputType)
{
case UserInputType.ScriptedSelection:
foreach (var input in (from s in requiredInputs.UserInputs where s is IScriptedSelectionInputDto select s))
{
if (userData.UserInput.UserInputType == UserInputType.ScriptedSelection & userData.UserInput.InputId == input.Id)
{
userData.Required = true;
}
}
break;
case UserInputType.Selection:
foreach (var input in (from s in requiredInputs.UserInputs where s is ISelectionInputDto select s))
{
if (userData.UserInput.UserInputType == UserInputType.Selection & userData.UserInput.InputId == input.Id)
{
userData.Required = true;
}
}
break;
default:
foreach (var input in (from s in requiredInputs.UserInputs where s is ITextInputDto select s))
{
if (userData.UserInput.UserInputType == UserInputType.Text & userData.UserInput.InputId == input.Id)
{
userData.Required = true;
}
}
break;
}
}
//do the removals
foreach (var userData in userInputs)
{
if (!userData.Required && userData.UserInput.Id > 0) //avoid the new
{
_serviceRequestUserInputController.ModifyServiceRequestUserInput(UserId, new ServiceRequestUserInputDto {
Id = userData.UserInput.Id
}, EntityModification.Delete);
}
}
//you've made it this far, all saving is complete (if saves were done)
TempData["MessageType"] = WebMessageType.Success;
TempData["Message"] = "Service Request saved successfully";
/* STEP FIVE - navigation */
model.CurrentIndex = submit;
if (submit >= 99999) //submission
{
return(RedirectToAction("ShowServiceRequest", "ServiceRequestApproval", new { id = form.Id }));
}
else if (submit >= 88888)
{
return(RedirectToAction("Index", "ServiceRequestApproval"));
}
model.Mode = ServiceRequestMode.Selection;
return(RedirectToAction("Form", new { id = model.ServiceRequestId, index = model.CurrentIndex, mode = model.Mode }));
}
