public void DeleteObjects <T>(List <T> lstObj) where T : class, new()
{
List <GenericObject> lstgenericObject = new List <GenericObject>();
foreach (T sam in lstObj)
{
ID autoID = new ID();
Type objType = typeof(T);
var objAttribute = objType.GetCustomAttributes(typeof(RightNowCustomObjectAttribute), true).FirstOrDefault() as RightNowCustomObjectAttribute;
if (objAttribute == null)
{
throw new InvalidOperationException("The type provided is not a RightNow custom object type. Please use the RightNowObjectAttribute to associate the proper metadata with the type");
}
GenericObject genericObject = new GenericObject();
RNObjectType rnObjType = new RNObjectType()
{
Namespace = objAttribute.PackageName, TypeName = objAttribute.ObjectName
};
genericObject.ObjectType = rnObjType;
List <GenericField> genericFields = new List <GenericField>();
PropertyInfo[] properties = objType.GetProperties();
foreach (PropertyInfo property in properties)
{
RightNowCustomObjectFieldAttribute attribute = property.GetCustomAttributes(typeof(RightNowCustomObjectFieldAttribute), true).FirstOrDefault() as RightNowCustomObjectFieldAttribute;
if (attribute != null && attribute.CanUpdate)
{
var propValue = property.GetValue(sam, null);
//if (!string.IsNullOrWhiteSpace(propValue.ToString())) && !string.IsNullOrWhiteSpace(propValue.ToString())
if (propValue != null && !string.IsNullOrWhiteSpace(propValue.ToString()))
{
genericFields.Add(createGenericField(attribute, propValue));
}
}
else
{
if (attribute.Name == "ID")
{
var propValue = property.GetValue(sam, null);
autoID.id = Convert.ToInt64(propValue);
}
}
}
genericObject.GenericFields = genericFields.ToArray();
autoID.idSpecified = true;
genericObject.ID = autoID;
lstgenericObject.Add(genericObject);
}
DestroyProcessingOptions options = new DestroyProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
RNObject[] rnobj = lstgenericObject.ToArray <RNObject>();
DestroyRequest destroyRequest = new DestroyRequest(getClientInfoHeader(), rnobj, options);
DestroyResponse destroyResponse = getChannel().Destroy(destroyRequest);
}
public void DeleteObject <T>(long uniqueId) where T : class, new()
{
Type objType = typeof(T);
var objAttribute = objType.GetCustomAttributes(typeof(RightNowCustomObjectAttribute), true).FirstOrDefault() as RightNowCustomObjectAttribute;
if (objAttribute == null)
{
throw new InvalidOperationException("The type provided is not a RightNow custom object type. Please use the RightNowObjectAttribute to associate the proper metadata with the type");
}
GenericObject genericObject = new GenericObject();
RNObjectType rnObjType = new RNObjectType()
{
Namespace = objAttribute.PackageName, TypeName = objAttribute.ObjectName
};
genericObject.ObjectType = rnObjType;
List <GenericField> genericFields = new List <GenericField>();
genericObject.GenericFields = genericFields.ToArray();
ID autoID = new ID();
autoID.id = uniqueId;
autoID.idSpecified = true;
genericObject.ID = autoID;
DestroyProcessingOptions options = new DestroyProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
DestroyRequest destroyRequest = new DestroyRequest(getClientInfoHeader(), new RNObject[] { genericObject }, options);
DestroyResponse destroyResponse = getChannel().Destroy(destroyRequest);
}
/********************/
public UpdateResponse UpdateObject <T>(T obj, long uniqueId) where T : class, new()
{
UpdateResponse updateResponse = null;
Logger.Logger.Log.Debug(string.Format("Update : {0}", uniqueId));
try
{
Type objType = typeof(T);
var objAttribute = objType.GetCustomAttributes(typeof(RightNowCustomObjectAttribute), true).FirstOrDefault() as RightNowCustomObjectAttribute;
if (objAttribute == null)
{
throw new InvalidOperationException("The type provided is not a RightNow custom object type. Please use the RightNowObjectAttribute to associate the proper metadata with the type");
}
GenericObject genericObject = new GenericObject();
RNObjectType rnObjType = new RNObjectType()
{
Namespace = objAttribute.PackageName, TypeName = objAttribute.ObjectName
};
genericObject.ObjectType = rnObjType;
List <GenericField> genericFields = new List <GenericField>();
PropertyInfo[] properties = objType.GetProperties();
foreach (PropertyInfo property in properties)
{
RightNowCustomObjectFieldAttribute attribute = property.GetCustomAttributes(typeof(RightNowCustomObjectFieldAttribute), true).FirstOrDefault() as RightNowCustomObjectFieldAttribute;
if (attribute != null && attribute.CanUpdate)
{
var propValue = property.GetValue(obj, null);
//if (!string.IsNullOrWhiteSpace(propValue.ToString())) && !string.IsNullOrWhiteSpace(propValue.ToString())
if (propValue != null && !string.IsNullOrWhiteSpace(propValue.ToString()))
{
genericFields.Add(createGenericField(attribute, propValue));
}
}
}
genericObject.GenericFields = genericFields.ToArray();
ID autoID = new ID();
autoID.id = uniqueId;
autoID.idSpecified = true;
genericObject.ID = autoID;
UpdateProcessingOptions options = new UpdateProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
UpdateRequest updateRequest = new UpdateRequest(getClientInfoHeader(), new RNObject[] { genericObject }, options);
updateResponse = this.getChannel().Update(updateRequest);
}
catch (Exception ex)
{
Logger.Logger.Log.Error("RightNowObject:", ex);
}
return(updateResponse);
}
public CreateResponse CreateObjects <T>(List <T> lstobj)
{
List <GenericObject> lstgenericObject = new List <GenericObject>();
foreach (T sam in lstobj)
{
Type objType = typeof(T);
var objAttribute = objType.GetCustomAttributes(typeof(RightNowCustomObjectAttribute), true).FirstOrDefault() as RightNowCustomObjectAttribute;
if (objAttribute == null)
{
throw new InvalidOperationException("The type provided is not a RightNow custom object type. Please use the RightNowObjectAttribute to associate the proper metadata with the type");
}
GenericObject genericObject = new GenericObject();
RNObjectType rnObjType = new RNObjectType()
{
Namespace = objAttribute.PackageName, TypeName = objAttribute.ObjectName
};
genericObject.ObjectType = rnObjType;
List <GenericField> genericFields = new List <GenericField>();
PropertyInfo[] properties = objType.GetProperties();
foreach (PropertyInfo property in properties)
{
object attribute = property.GetCustomAttributes(typeof(RightNowCustomObjectFieldAttribute), true).FirstOrDefault();
if (attribute != null)
{
RightNowCustomObjectFieldAttribute rightNowAttribute = attribute as RightNowCustomObjectFieldAttribute;
if (rightNowAttribute.CanUpdate)
{
var propValue = property.GetValue(sam, null);
if (propValue != null && !string.IsNullOrWhiteSpace(propValue.ToString()))
{
genericFields.Add(createGenericField(rightNowAttribute, propValue));
}
}
}
}
genericObject.GenericFields = genericFields.ToArray();
lstgenericObject.Add(genericObject);
}
CreateProcessingOptions options = new CreateProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
RNObject[] rnobj = lstgenericObject.ToArray <RNObject>();
CreateRequest createRequest = new CreateRequest(getClientInfoHeader(), rnobj, options);
CreateResponse createResponcse = this.getChannel().Create(createRequest);
return(createResponcse);
}
/// <summary>
/// Create Generic Object type data value
/// </summary>
/// <param name="gF">Array of Generic Field</param>
/// <param name="typeName">RNObjectType Type name</param>
/// <returns> GenericObject</returns>
private GenericObject genericObject(GenericField[] gF, string typeName)
{
RNObjectType rnObjType = new RNObjectType();
rnObjType.TypeName = typeName;
GenericObject gObj = new GenericObject();
gObj.GenericFields = gF;
gObj.ObjectType = rnObjType;
return(gObj);
}
internal void UpdateStaffAccountInformation(StaffAccountInfo staffActInfo)
{
try
{
Logger.Logger.Log.Debug("RightNowObjectProvider: Get User Account Details");
Account acobj = new Account();
acobj.ID = new ID()
{
id = Global.Context.AccountId, idSpecified = true
};
GenericObject genericObject = new GenericObject();
GenericObject genericObjectFinal = new GenericObject();
RNObjectType rnobj = new RNObjectType();
List <GenericField> genericFields = new List <GenericField>();
List <GenericField> genericField = new List <GenericField>();
//Convert.ToInt64(AgentID))
staffActInfo.Password = string.IsNullOrEmpty(staffActInfo.Password) ? " " : staffActInfo.Password;
genericFields.Add(createGenericField("AgentID", ItemsChoiceType.StringValue, staffActInfo.AgentID.ToString()));
genericFields.Add(createGenericField("password", ItemsChoiceType.StringValue, staffActInfo.Password));
genericFields.Add(createGenericField("Extension", ItemsChoiceType.StringValue, staffActInfo.Extension.ToString()));
genericFields.Add(createGenericField("Queue", ItemsChoiceType.IntegerValue, staffActInfo.Queue));
genericObject.GenericFields = genericFields.ToArray();
rnobj.TypeName = "AccountCustomFields";
genericObject.ObjectType = rnobj;
genericField.Add(createGenericField("c", ItemsChoiceType.ObjectValue, genericObject));
genericObjectFinal.GenericFields = genericField.ToArray();
genericObjectFinal.ObjectType = new RNObjectType()
{
TypeName = "AccountCustomFieldsc"
};
acobj.CustomFields = genericObjectFinal;
UpdateProcessingOptions cpo = new UpdateProcessingOptions();
cpo.SuppressExternalEvents = false;
cpo.SuppressRules = false;
UpdateRequest cre = new UpdateRequest(getClientInfoHeader(), new RNObject[] { acobj }, cpo);
UpdateResponse res = getChannel().Update(cre);
}
catch (Exception ex)
{
Logger.Logger.Log.Error("RightNowObjectProvider:", ex);
}
}
private RNObject createExtension()
{
GenericObject go = new GenericObject();
//Set the object type
RNObjectType objType = new RNObjectType();
objType.Namespace = "SvcVentures";
objType.TypeName = "scProductExtension";
go.ObjectType = objType;
List <GenericField> gfs = new List <GenericField>();
gfs.Add(createGenericField("ExtensionName", ItemsChoiceType.StringValue, this.extName));
gfs.Add(createGenericField("Signature", ItemsChoiceType.StringValue, this.extSignature));
gfs.Add(createGenericField("Description", ItemsChoiceType.StringValue, "Not Specified"));
gfs.Add(createGenericField("Authors", ItemsChoiceType.StringValue, "Not Specified"));
gfs.Add(createGenericField("ExtConfiguration", ItemsChoiceType.StringValue, DEFAULT_CONFIG));
go.GenericFields = gfs.ToArray();
CreateProcessingOptions cpo = new CreateProcessingOptions();
cpo.SuppressExternalEvents = false;
cpo.SuppressRules = false;
ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
clientInfoHeader.AppID = "Create Extension";
RNObject[] results = client.Create(clientInfoHeader, new RNObject[] { go }, cpo);
// check result and save incident id
if (results != null && results.Length > 0)
{
return(go);
}
else
{
return(null);
}
}
private RNObject lookupExtension()
{
GenericObject generic = new GenericObject();
RNObjectType rnObj = new RNObjectType();
rnObj.Namespace = "SvcVentures";
rnObj.TypeName = "scProductExtension";
generic.ObjectType = rnObj;
string query = "SELECT SvcVentures.scProductExtension FROM SvcVentures.scProductExtension where Signature like '" + this.extSignature + "';";
RNObject[] objectTemplate = new RNObject[] { generic };
RNObject[] result = null;
try
{
QueryResultData[] queryObjects = client.QueryObjects(
new ClientInfoHeader {
AppID = "SCLog"
},
query,
objectTemplate, 10000);
result = queryObjects[0].RNObjectsResult;
}
catch (Exception ex)
{
Debug.WriteLine(ex.Message);
return(null);
}
if (result != null && result.Length > 0)
{
return(result[0]);
}
else
{
return(null);
}
}
/// <summary>
/// Update "Supplier Credit" child record of sClaim
/// </summary>
/// <param name="cmReturnItems">response of BOM query web-service</param>
/// <param name="scID">supplier Credit record ID</param>
public void upadteSupplierCredit(object[] cmReturnItems, List <int> scIDs)
{
try
{
//cmReturnItems.
List <RNObject> rnObjs = new List <RNObject>();
int ii = 0;
foreach (int scID in scIDs)//loop over each supplier credit IDs
{
Dictionary <string, object> cmReturnItem = (Dictionary <string, object>)cmReturnItems[ii++];
List <GenericField> gfs = new List <GenericField>();
GenericObject gnObject = new GenericObject();
RNObjectType objType = new RNObjectType();
objType.Namespace = "CO";
objType.TypeName = "SupplierCredits";
gnObject.ObjectType = objType;
ID goID = new ID();
goID.id = scID;
goID.idSpecified = true;
gnObject.ID = goID;
if (cmReturnItem["RETURN_STATUS"].ToString().Trim().Length > 0)
{
gfs.Add(createGenericField("ebs_status", createStringDataValue(cmReturnItem["RETURN_STATUS"].ToString()), DataTypeEnum.STRING));
if (cmReturnItem["RETURN_STATUS"].ToString() == "S")
{
gfs.Add(createGenericField("date_processed", createDateDataValue(DateTime.Now.ToShortDateString()), DataTypeEnum.DATE));
}
}
if (cmReturnItem["CONVERTED_CURRENCY"].ToString().Trim().Length > 0)
{
gfs.Add(createGenericField("converted_currency", createNamedIDDataValueForName(cmReturnItem["CONVERTED_CURRENCY"].ToString()), DataTypeEnum.NAMED_ID));
}
if (cmReturnItem["CONVERTED_AMOUNT"].ToString().Trim().Length > 0)
{
gfs.Add(createGenericField("converted_amount", createStringDataValue(cmReturnItem["CONVERTED_AMOUNT"].ToString()), DataTypeEnum.STRING));
}
if (cmReturnItem["CONVERTED_TAX_CURRENCY"].ToString().Trim().Length > 0)
{
gfs.Add(createGenericField("converted_tax_currency", createNamedIDDataValueForName(cmReturnItem["CONVERTED_TAX_CURRENCY"].ToString()), DataTypeEnum.NAMED_ID));
}
if (cmReturnItem["CONVERTED_TAX_AMOUNT"].ToString().Trim().Length > 0)
{
gfs.Add(createGenericField("converted_tax_amount", createStringDataValue(cmReturnItem["CONVERTED_TAX_AMOUNT"].ToString()), DataTypeEnum.STRING));
}
if (cmReturnItem["RETURN_MESSAGE"].ToString().Trim().Length > 0)
{
gfs.Add(createGenericField("ebs_message", createStringDataValue(cmReturnItem["RETURN_MESSAGE"].ToString()), DataTypeEnum.STRING));
}
gnObject.GenericFields = gfs.ToArray();
rnObjs.Add(gnObject);
}
callBatchJob(getUpdateMsg(rnObjs));//update supplier credit
}
catch (Exception ex)
{
MessageBox.Show(ex.Message);
}
return;
}
/// <summary>
/// Method called to update the social channel
/// </summary>
/// <param name="incident"></param>
private void updateSocialChannelAccount(IIncident incident)
{
// get it again
_socialChannelAccountId = ConfigurationSetting.getSrmStringCustomAttrInt(incident, "srm_social_channel_account_id");
if (_socialChannelAccountId == 0)
{
ConfigurationSetting.logWrap.DebugLog(logMessage: String.Format(Properties.Resources.SocialChannelEmptyError, incident.ID));
return;
}
/* Custom Object: SocialChannelAccount
*
*/
int incidentContactId = 0;
foreach (IInc2Contact c in incident.Contact)
{
if (c.Prmry == true)
{
incidentContactId = (int)c.Cid;
}
}
Boolean toUpdate = false;
// if incident's contact is changed
if (_incidentContactIdWhenLoaded != incidentContactId)
{
// check if updated incidentContactId same as SocialChannelAccount.ContactId
if (_socialChannelAccountId != 0 && incidentContactId != _socialChannelAccountId)
{
DialogResult result = MessageBox.Show(String.Format(Properties.Resources.ChangeContactReassignMessage, _socialChannelUserName), Properties.Resources.Info, MessageBoxButtons.OK, MessageBoxIcon.Information);
if (result == DialogResult.OK)
{
toUpdate = true;
}
}
// update in Accelerator.SocialChannelAccount
if (toUpdate)
{
// create a row in SocialChannelAccount
ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
clientInfoHeader.AppID = "Update a SocialChannelAccount";
GenericObject go = new GenericObject();
//Set the object type
RNObjectType objType = new RNObjectType();
objType.Namespace = "Accelerator";
objType.TypeName = "SocialChannelAccount";
go.ObjectType = objType;
List <GenericField> gfs = new List <GenericField>();
ID socialAccountId = new ID();
socialAccountId.id = _socialChannelAccountId;
socialAccountId.idSpecified = true;
go.ID = socialAccountId;
NamedID contactIdNamedID =
new NamedID
{
ID = new ID
{
id = incidentContactId,
idSpecified = true
}
};
gfs.Add(createGenericField("ContactId", ItemsChoiceType.NamedIDValue, contactIdNamedID));
go.GenericFields = gfs.ToArray();
RNObject[] objects = new RNObject[] { go };
UpdateProcessingOptions cpo = new UpdateProcessingOptions();
cpo.SuppressExternalEvents = false;
cpo.SuppressRules = false;
ConfigurationSetting.logWrap.DebugLog(logMessage: String.Format(Properties.Resources.UpdateSocialChannelMessage, _socialChannelAccountId, incidentContactId));
ConfigurationSetting.client.Update(clientInfoHeader, objects, cpo);
DialogResult result = MessageBox.Show(String.Format(Properties.Resources.ReassignAllIncidentsMessage, _socialChannelUserName), Properties.Resources.Info, MessageBoxButtons.OKCancel, MessageBoxIcon.Information);
if (result == DialogResult.OK)
{
updateIncidents(incidentContactId);
}
}
}
}
