/// <summary>
/// The method records information about unhandled exceptions.
/// </summary>
/// <param name="message"></param>
public void UnhandledErrorCaught(string message)
{
var incidentDO = new IncidentDO
{
Fr8UserId = _security.GetCurrentUser(),
PrimaryCategory = "Error",
SecondaryCategory = "ApplicationException",
Activity = "Received",
Data = message
};
using (var uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
uow.IncidentRepository.Add(incidentDO);
//The error may be connected to the fact that DB is unavailable,
//we need to be prepared to that.
try
{
uow.SaveChanges();
}
catch (Exception exp)
{
Logger.GetLogger().Error($"Can`t add incident to repository. Exception = [{exp}]");
}
finally
{
LogHistoryItem(incidentDO, EventType.Error);
}
}
}
public void BookingRequestMerged(int originalBRId, int targetBRId)
{
using (var uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
var incidentDO = new IncidentDO
{
PrimaryCategory = "BookingRequest",
SecondaryCategory = "BookerAction",
Activity = "MergedBRs",
ObjectId = originalBRId.ToString()
};
var logData = string.Format("{0} {1} {2}: ",
incidentDO.PrimaryCategory,
incidentDO.SecondaryCategory,
incidentDO.Activity);
incidentDO.Data = logData + incidentDO.ObjectId;
uow.IncidentRepository.Add(incidentDO);
Logger.GetLogger().Info(incidentDO.Data);
uow.SaveChanges();
incidentDO.ObjectId = targetBRId.ToString();
incidentDO.Data = logData + incidentDO.ObjectId;
uow.IncidentRepository.Add(incidentDO);
Logger.GetLogger().Info(incidentDO.Data);
uow.SaveChanges();
}
}
public void ActivityTemplateTerminalRegistrationError(string message, string exceptionType)
{
var incidentDO = new IncidentDO
{
PrimaryCategory = "Startup",
SecondaryCategory = "Terminal Registration",
Activity = "Registration Failure",
Data = message
};
//Logger.GetLogger().Error(message);
using (var uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
uow.IncidentRepository.Add(incidentDO);
//The error may be connected to the fact that DB is unavailable,
//we need to be prepared to that.
try
{
uow.SaveChanges();
}
catch (Exception exp)
{
Logger.GetLogger().Error($"Can`t add incident to repository. Exception = [{exp}]");
}
finally
{
LogHistoryItem(incidentDO, EventType.Error);
}
}
}
private void SaveIncident(IncidentDO curIncident)
{
using (var uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
uow.IncidentRepository.Add(curIncident);
uow.SaveChanges();
}
}
private void ProcessIncidentTerminalActivityActivationFailed(string terminalUrl, string additionalData, string objectId)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = terminalUrl + " [ " + additionalData + " ] ",
ObjectId = objectId, // in this case objectId is ActivityId
PrimaryCategory = "Action",
SecondaryCategory = "Activation",
Activity = "Completed"
};
SaveAndLogIncident(incident);
}
private void OAuthAuthenticationFailed(string curRequestQueryString, string errorMessage)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = "Query string: " + curRequestQueryString + " \r\n" + errorMessage,
ObjectId = _sercurity.GetCurrentUser(),
PrimaryCategory = "Terminal",
SecondaryCategory = "Authentication",
Activity = "OAuth Authentication Failed"
};
SaveAndLogIncident(incident);
}
private void KeyVaultFailure(string keyVaultMethod, Exception ex)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = Environment.NewLine + $"KeyVault Uri: {CloudConfigurationManager.GetSetting("KeyVaultUrl")}, Client Id: {CloudConfigurationManager.GetSetting("KeyVaultClientId")} Method: {keyVaultMethod}. Reason: {ex.Message}. StackTrace: {ex.StackTrace ?? ""}",
PrimaryCategory = "KeyVault",
SecondaryCategory = "QuerySecurePartAsync",
Component = "Hub",
Activity = "KeyVault Failed"
};
SaveAndLogIncident(incident);
}
private void TokenValidationFailed(string token, string errorMessage)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = "Token validation failed with error: " + errorMessage,
ObjectId = _sercurity.GetCurrentUser(),
PrimaryCategory = "Terminal",
SecondaryCategory = "Authentication",
Activity = "Token Validation Failed"
};
Logger.GetLogger().Error(errorMessage);
SaveAndLogIncident(incident);
}
private void LogTerminalIncident(LoggingDataCM incidentItem)
{
var currentIncident = new IncidentDO
{
Fr8UserId = incidentItem.Fr8UserId,
ObjectId = incidentItem.ObjectId,
Data = incidentItem.Data,
PrimaryCategory = incidentItem.PrimaryCategory,
SecondaryCategory = incidentItem.SecondaryCategory,
Component = "Terminal",
Activity = incidentItem.Activity
};
SaveAndLogIncident(currentIncident);
}
private void ProcessIncidentTerminalRunFailed(string curTerminalUrl, string additionalData, string errorMessage, string objectId)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = curTerminalUrl + " [ " + additionalData + " ] " + errorMessage,
ObjectId = objectId, // in this case objectId is ActivityId
PrimaryCategory = "Terminal",
SecondaryCategory = "Run",
Component = "Hub",
Activity = "Configuration Failed"
};
SaveAndLogIncident(incident);
}
private void AlertManagerOnAlertResponseReceived(int bookingRequestId, string userId, string customerId)
{
using (var _uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
var incidentDO = new IncidentDO
{
PrimaryCategory = "BookingRequest",
SecondaryCategory = "Response Received",
Fr8UserId = customerId,
ObjectId = bookingRequestId.ToString(),
Activity = "Response Recieved"
};
_uow.IncidentRepository.Add(incidentDO);
_uow.SaveChanges();
}
}
private void PlanActivationFailed(PlanDO plan, string reason)
{
var incident = new IncidentDO
{
Fr8UserId = "unknown",
Data = "Plan activation failed, plan.Id = " + plan.Id.ToString()
+ ", plan.Name = " + plan.Name
+ ", plan.PlanState = " + plan.PlanState.ToString()
+ ", reason = " + reason,
PrimaryCategory = "Plan",
SecondaryCategory = "Activation",
Component = "Hub",
Activity = "Plan Activation"
};
SaveAndLogIncident(incident);
}
public void ReportUserRegistrationError(Exception ex)
{
using (var uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
var incidentDO = new IncidentDO
{
PrimaryCategory = "Fr8Account",
SecondaryCategory = "Error",
Activity = "Registration",
Data = ex.Message
};
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
GenerateLogData(incidentDO);
}
}
private void ProcessEmailSendFailure(int emailId, string message)
{
using (var uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
var incidentDO = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
PrimaryCategory = "Email",
SecondaryCategory = "Failure",
Activity = "Send",
ObjectId = emailId.ToString(),
Data = message
};
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
}
private void ProcessIncidentTerminalInternalFailureOccurred(string curTerminalUrl, string additionalData, Exception e, string objectId)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = curTerminalUrl + $"[ {additionalData} ] Message = [ {e} ]",
ObjectId = objectId, // in this case objectId is ActivityId
PrimaryCategory = "Terminal",
SecondaryCategory = "Internal",
Component = "Terminal",
Activity = "Configuration Failed"
};
// Database is not available from a terminal web application
// so only log incidents
LogIncident(incident);
}
private void UnexpectedError(Exception ex)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = string.Join(
"Unexpected error: ",
ex.Message,
ex.StackTrace ?? ""
),
PrimaryCategory = "Terminal",
SecondaryCategory = "Authentication",
Component = "Hub",
Activity = "Unexpected Error"
};
SaveAndLogIncident(incident);
}
public void ProcessAlert_EmailProcessingFailure(string dateReceived, string errorMessage)
{
using (var _uow = ObjectFactory.GetInstance <IUnitOfWork>())
{
var incidentDO = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
PrimaryCategory = "Email",
SecondaryCategory = "Failure",
Priority = 5,
Activity = "Intake",
Data = errorMessage,
ObjectId = null
};
_uow.IncidentRepository.Add(incidentDO);
_uow.SaveChanges();
}
}
//Save unhandle exception to incident table
private void SaveUnhandledException(ExceptionContext filterContext)
{
using (var _uow = ContainerObjectFactory.Container.GetInstance <IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "Error";
if (filterContext.Exception.Message.Contains("Validation failed"))
{
incidentDO.SecondaryCategory = "ValidationException";
}
else
{
incidentDO.SecondaryCategory = "ApplicationException";
}
incidentDO.Data = filterContext.Exception.Message;
_uow.IncidentRepository.Add(incidentDO);
_uow.SaveChanges();
}
}
private void AuthTokenSilentRevoke(AuthorizationTokenDO authToken)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = string.Join(
Environment.NewLine,
"AuthToken method: Silent Revoke",
"User Id: " + authToken.UserID.ToString(),
"Terminal name: " + FormatTerminalName(authToken),
"External AccountId: " + authToken.ExternalAccountId
),
PrimaryCategory = "AuthToken",
SecondaryCategory = "Silent Revoke",
Component = "Hub",
Activity = "AuthToken Silent Revoke"
};
SaveAndLogIncident(incident);
}
private void ContainerFailed(PlanDO plan, Exception ex, string containerId)
{
var incident = new IncidentDO
{
Fr8UserId = _sercurity.GetCurrentUser(),
Data = string.Join(
Environment.NewLine,
"Container failure.",
"PlanName: " + (plan != null ? plan.Name : "unknown"),
"PlanId: " + (plan != null ? plan.Id.ToString() : "unknown"),
ex.Message,
ex.StackTrace ?? ""
),
ObjectId = containerId,
PrimaryCategory = "Container",
SecondaryCategory = "Execution",
Component = "Hub",
Activity = "Container failure"
};
SaveAndLogIncident(incident);
}
private void LogIncident(IncidentDO curIncident)
{
_eventReporter.LogHistoryItem(curIncident, EventType.Error);
//_eventReporter.LogFactInformation(curIncident, curIncident.SecondaryCategory + " " + curIncident.Activity, EventReporter.EventType.Error);
}
/// <summary>
/// Logs incident information using the standard log mechanisms.
///</summary>
private void SaveAndLogIncident(IncidentDO curIncident)
{
SaveIncident(curIncident);
LogIncident(curIncident);
}