public ActionResult KfNumberEdit()
{
string id = RQuery["Id"];
KfNumber kfNumber = string.IsNullOrWhiteSpace(id) ? null : _kfNumberService.GetById(new Guid(id));
return(AdminView(kfNumber));
}
public string SendPrivateMessage()
{
try
{
KfNumber kfNumber = _kfNumberService.GetById(KfNumberId);
if (kfNumber == null)
{
return(JsonHelper.AnalysisJson <string>("KfNumber对象为null", "error", null));
}
KfMeeting kfMeeting = _kfMeetingService.GetById(KfMeetingId);
if (kfMeeting.IsEnd)
{
return(JsonHelper.AnalysisJson <string>(string.Format("本条消息发送失败[{0}]", "本次会话已经结束"), "error", null));
}
string messageText = Request["messageText"];
if (string.IsNullOrWhiteSpace(messageText))
{
return(JsonHelper.AnalysisJson <string>("消息不能为空", "error", null));
}
messageText = messageText.Trim();
// 防止XSS攻击
//messageText = Sanitizer.GetSafeHtmlFragment(messageText);
//messageText = HttpUtility.HtmlEncode(StringHelper.StripHtml(messageText));
messageText = HttpUtility.HtmlEncode(messageText);
//把消息存入数据库
//ICommunicationRepository iCommunicationRepository = new PersistedRepository();
_kfMeetingMessageService.InsertKfMeetingMessage(KfMeetingId, 1, messageText);
//把消息发送给微信端客户
MpUser mpUser = _mpUserService.GetById(ReceiveUserId);
if (mpUser != null && !string.IsNullOrWhiteSpace(mpUser.OpenID))
{
_mpUserService.SendMessage(mpUser.OpenID, messageText);
}
//把消息发给通信线程进行中转（适用于web聊天）
string message2 = string.Empty;
if (new CommandManager(null).TryHandleCommand("SendPrivateMessage", new string[] { KfNumberId.ToString(), ReceiveUserId.ToString(), messageText }, ref message2) && string.IsNullOrWhiteSpace(message2))
{
return(JsonHelper.AnalysisJson <string>(string.Empty, "ok", null));
}
this.log.Warn(string.Format("消息发送失败，{0}", message2));
return(JsonHelper.AnalysisJson <string>(string.Format("本条消息发送失败[{0}]", message2), "error", null));
}
catch (Exception ex)
{
this.log.Warn(ex.Message);
return(JsonHelper.AnalysisJson <string>(string.Format("本条消息发送失败[{0}]", ex.Message), "error", null));
}
}
public override void ExecuteNotice(CallerContext callerContext, string[] args, ref string message)
{
int type = int.Parse(args[1]);
//客服离线
if (type == 1)
{
Guid kfNumberId = new Guid(args[0]);
//移除缓存中的客服
MessageManager.Instance.RemoveCacheKF(kfNumberId);
//离线时清理线程中的客服端(防止第一条离线信息丢失)
CometThreadPool.DequeueCometWaitRequest(kfNumberId);
//断开与所有访客的会话
IKfNumberService kfNumberService = EngineContext.Current.Resolve <IKfNumberService>();
IKfMeetingService kfMeetingService = EngineContext.Current.Resolve <IKfMeetingService>();
IKfMeetingMessageService kfMeetingMessageService = EngineContext.Current.Resolve <IKfMeetingMessageService>();
IMpUserService mpUserService = EngineContext.Current.Resolve <IMpUserService>();
IList <KfMeeting> listMeeting = kfMeetingService.GetALL().Where(m => m.KfNumberId == kfNumberId && m.IsEnd == false).ToList();
foreach (KfMeeting kfMeeting in listMeeting)
{
kfMeeting.RecordCount = kfMeetingMessageService.GetCount(" where KfMeetingId='" + kfMeeting.Id + "'");
kfMeeting.EndDate = DateTime.Now;
kfMeeting.IsEnd = true;
kfMeetingService.Update(kfMeeting);
base.SendPrivateMessage(kfNumberId, kfMeeting.MpUserId, "本次会话已被断开，您可以重新发起会话请求");
//发送给微信
MpUser mpUser = mpUserService.GetById(kfMeeting.MpUserId);
if (mpUser != null && !string.IsNullOrWhiteSpace(mpUser.OpenID))
{
mpUserService.SendMessage(mpUser.OpenID, "本次会话已被断开，您可以重新发起会话请求");
}
//更新用户状态
mpUserService.ChangeMpUserState(kfMeeting.MpUserId, 0);
}
//把客服设置成离线
KfNumber kfNumber = kfNumberService.GetById(kfNumberId);
kfNumber.IsOnline = false;
kfNumberService.Update(kfNumber);
}
//访客离线
if (type == 2)
{
Guid mpUserId = new Guid(args[0]);
//离线时清理线程中的访客端(防止第一条离线信息丢失)
CometThreadPool.DequeueCometWaitRequest(mpUserId);
//断开与客服的会话
IKfMeetingService kfMeetingService = EngineContext.Current.Resolve <IKfMeetingService>();
IKfMeetingMessageService kfMeetingMessageService = EngineContext.Current.Resolve <IKfMeetingMessageService>();
IList <KfMeeting> listMeeting = kfMeetingService.GetALL().Where(m => m.MpUserId == mpUserId && m.IsEnd == false).ToList();
foreach (KfMeeting kfMeeting in listMeeting)
{
kfMeeting.RecordCount = kfMeetingMessageService.GetCount(" where KfMeetingId='" + kfMeeting.Id + "'");
kfMeeting.EndDate = DateTime.Now;
kfMeeting.IsEnd = true;
kfMeetingService.Update(kfMeeting);
base.SendNotice(mpUserId, "访客_" + new Random().Next(100), kfMeeting.KfNumberId, 3, 0, mpUserId.ToString());
}
}
}