public void PollForCallQueue()
{
try
{
_logger.Info("Entering Single Health Plan Call Round Polling Agent");
var callQueue = _callQueueRepository.GetCallQueueByCategory(HealthPlanCallQueueCategory.CallRound);
var criterias = _healthPlanCallQueueCriteriaService.GetHealthPlanCallQueueCriteriaNotGenerated(callQueue.Id);
var healthPlanIds = criterias.Where(x => x.HealthPlanId != null).Select(x => x.HealthPlanId.Value).ToArray();
var healthPlans = _corporateAccountRepository.GetByIds(healthPlanIds);
foreach (var criteria in criterias)
{
try
{
_healthPlanCallQueueAssignmentRepository.DeleteByCriteriaId(criteria.Id);
if (criteria.HealthPlanId.HasValue)
{
var healthPlan = healthPlans.First(x => x.Id == criteria.HealthPlanId.Value);
_healthPlanCallRoundService.SaveCallRoundCallQueueCustomers(healthPlan, criteria, callQueue, _logger);
}
criteria.IsQueueGenerated = true;
criteria.LastQueueGeneratedDate = DateTime.Now;
_healthPlanCallQueueCriteriaService.Save(criteria);
}
catch (Exception exception)
{
_logger.Error(string.Format("Error while generating call queue customer data for Criteria Id: {0} \n message: {1} stack trace {2}", criteria.Id, exception.Message, exception.StackTrace));
}
}
callQueue.IsQueueGenerated = true;
callQueue.LastQueueGeneratedDate = DateTime.Now;
_callQueueRepository.Save(callQueue);
}
catch (Exception ex)
{
_logger.Error(string.Format("Error while pulling single call round call queue. Message {0} \n Stack Trace {1}", ex.Message, ex.StackTrace));
}
}
public void PollForHealthPlanCallQueue()
{
try
{
_logger.Info("Entering Health Plan Polling Agent To Generate Call Queue For CallRound, NoShows and ZipRadius");
var callQueues = _callQueueRepository.GetAll(false, true);
var healthPlans = _corporateAccountRepository.GetAllHealthPlan();
if (!callQueues.IsNullOrEmpty())
{
callQueues = callQueues.Where(x => x.Category != HealthPlanCallQueueCategory.FillEventsHealthPlan && x.Category != HealthPlanCallQueueCategory.UncontactedCustomers &&
x.Category != HealthPlanCallQueueCategory.MailRound);
foreach (var callQueue in callQueues)
{
try
{
var criteria = _healthPlanCallQueueCriteria.GetQueueCriteriasByQueueId(callQueue.Id);
criteria = criteria.Where(x => x.IsQueueGenerated);
switch (callQueue.Category)
{
case HealthPlanCallQueueCategory.CallRound:
{
foreach (var queueCriteria in criteria)
{
try
{
_healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id);
if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty())
{
var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value);
_healthPlanCallRoundService.SaveCallRoundCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger);
}
queueCriteria.IsQueueGenerated = true;
queueCriteria.LastQueueGeneratedDate = DateTime.Now;
_healthPlanCallQueueCriteria.Save(queueCriteria);
}
catch (Exception exception)
{
_logger.Error("call Queue Id " + callQueue.Id);
_logger.Error("criteria Id " + queueCriteria.Id);
_logger.Error("Message " + exception.Message);
_logger.Error("Stack Trace " + exception.StackTrace);
}
}
}
break;
//case HealthPlanCallQueueCategory.NoShows:
// {
// foreach (var queueCriteria in criteria)
// {
// try
// {
// _healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id);
// if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty())
// {
// var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value);
// _healthPlanCallRoundService.SaveNoShowCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger);
// }
// queueCriteria.IsQueueGenerated = true;
// queueCriteria.LastQueueGeneratedDate = DateTime.Now;
// _healthPlanCallQueueCriteria.Save(queueCriteria);
// }
// catch (Exception exception)
// {
// _logger.Error("call Queue Id " + callQueue.Id);
// _logger.Error("criteira Id " + queueCriteria.Id);
// _logger.Error("Message " + exception.Message);
// _logger.Error("Stack Trace " + exception.StackTrace);
// }
// }
// }
// break;
//case HealthPlanCallQueueCategory.ZipRadius:
// {
// foreach (var queueCriteria in criteria)
// {
// _healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id);
// if (queueCriteria.IsDefault)
// {
// foreach (var corporateAccount in healthPlans)
// {
// _healthPlanCallRoundService.SaveHealthPlanZipRadiusCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger);
// }
// }
// else if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty())
// {
// var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value);
// _healthPlanCallRoundService.SaveHealthPlanZipRadiusCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger);
// }
// queueCriteria.IsQueueGenerated = true;
// queueCriteria.LastQueueGeneratedDate = DateTime.Now;
// _healthPlanCallQueueCriteria.Save(queueCriteria);
// }
// }
// break;
}
}
catch (Exception exception)
{
_logger.Error(string.Format("error health plan call queue. callQueueId: {0} ", callQueue.Id));
_logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace));
}
callQueue.IsQueueGenerated = true;
callQueue.LastQueueGeneratedDate = DateTime.Now;
_callQueueRepository.Save(callQueue);
}
}
}
catch (Exception exception)
{
_logger.Error(string.Format("error health plan call queue."));
_logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace));
}
}
