public ActionResult AddResolution(ResolutionViewModel resolutionVM)
{
if (ModelState.IsValid)
{
// get the backing ticket
var ticket = db.Tickets.AsNoTracking().Single(t => t.ID == resolutionVM.TicketID);
// if ticket already has a resolution then do nothing and redirect to details
var HasResolution = !(ticket.Resolution == null || ticket.Resolution == "");
if (HasResolution)
{
return(RedirectToAction("Details", new { id = resolutionVM.TicketID }));
}
// get the user's id for the history
var userName = HttpContext.User.Identity.Name;
var userID = db.Users.Single(u => u.ASPUserName == userName).ID;
// this should add the resolutino and update the status to RESOLVED.
ticket.Resolution = resolutionVM.resolutionText;
ticket.TicketStatusID = db.TicketStatuses.Single(s => s.Status == "Resolved").ID;
// update ticket and history
HistoryUtilities.UpdateTicketAndLog(ticket, userID);
// return to the details page of the ticket
return(RedirectToAction("Details", new { id = resolutionVM.TicketID }));
}
// model wasn't valid, return it for fixing.
ViewBag.TicketID = resolutionVM.TicketID;
return(View(resolutionVM));
}
public ActionResult Edit(TicketViewModel ticketVM)
{
// create ticket from ticketViewmodel
Ticket ticket = new Ticket(ticketVM);
// check your inputs
if (ModelState.IsValid)
{
//db.Entry(ticket).State = EntityState.Modified;
//await db.SaveChangesAsync();
var currentUser = HttpContext.User.Identity.Name;
var userID = db.Users.Single(u => u.ASPUserName == currentUser).ID;
// save and update history
HistoryUtilities.UpdateTicketAndLog(ticket, userID);
return(RedirectToAction("Details", new { id = ticket.ID }));
}
ViewBag.ProjectID = new SelectList(db.Projects, "ID", "ProjectName", ticket.ProjectID);
ViewBag.TicketPriorityID = new SelectList(db.TicketPriorities, "ID", "Priority", ticket.TicketPriorityID);
ViewBag.TicketStatusID = new SelectList(db.TicketStatuses, "ID", "Status", ticket.TicketStatusID);
ViewBag.TicketTypeID = new SelectList(db.TicketTypes, "ID", "Type", ticket.TicketTypeID);
ViewBag.RelatedTicketID = new SelectList(db.Tickets, "ID", "Title", ticket.RelatedTicketID);
// fix the view to display info on the tickets using the ticket1 item.
// and disable fields that shouldn't be edited.
var aspUserDb = new ApplicationDbContext();
var developerRole = aspUserDb.Roles.Single(r => r.Name == "Developer");
var listOfDevNames = aspUserDb.Users.Where(u => u.Roles.Any(r => r.RoleId == developerRole.Id)).Select(u => u.UserName).ToList();
var allDevelopers = db.Users.Where(u => listOfDevNames.Any(d => d == u.ASPUserName));
// Limit Items in the Submitter to just the submitter!
ViewBag.TicketSubmitterID = new SelectList(db.Users.Where(u => u.ID == ticket.TicketSubmitterID), "ID", "ASPUserName", ticket.TicketSubmitterID);
ViewBag.AssignedToID = new SelectList(allDevelopers, "ID", "ASPUserName", ticket.AssignedToID);
return(View(ticket));
}
