public int CreateSimpleTicket(HelpDesk_Tickets_SimplePost_vm ticket)
{
var priority = 2;
if (ticket.RequestedDueDate != null)
{
priority = 1;
}
var fullTicket = new HelpDesk_Tickets_vm
{
TicketNumber = 0,
Title = ticket.Title,
Description = ticket.Description,
RequestorUserName = ticket.RequestorUserName,
RequestDateTime = DateTime.Now,
RequestedDueDate = ticket.RequestedDueDate ?? null,
TicketCategoryID = ticket.TicketCategoryID,
PriorityCode = (byte)priority,
StatusID = 2,
AssignedToUserName = "******", //Temporary need to get username of the default user the ticket will be assgined to
TicketTypeID = 1,
NeedsApproval = false
};
return(CreateTicket(fullTicket));
}
public int PostSimpleValue([FromBody] HelpDesk_Tickets_SimplePost_vm value)
{
_logger.Info("Adding a new ticket. ");
return(_helpDeskTicketManager.CreateSimpleTicket(value));
}
