private void InsertComment()
{
if (txtComment.Text.Trim().Length > 0)
{
try
{
// Try to Make Start and Stop Time
DateTime StartTime = Convert.ToDateTime(String.Format("{0} {1}", txtStartDay.Text, txtStartTime.Text));
DateTime StopTime = Convert.ToDateTime(String.Format("{0} {1}", txtStopDay.Text, txtStopTime.Text));
}
catch
{
lblError.Text = Localization.GetString("MustProvideValidStarAndStopTimes.Text", LocalResourceFile);
return;
}
HelpDeskDALDataContext objHelpDeskDALDataContext = new HelpDeskDALDataContext();
string strComment = txtComment.Text.Trim();
// Save Task Details
HelpDesk_TaskDetail objHelpDesk_TaskDetail = new HelpDesk_TaskDetail();
objHelpDesk_TaskDetail.TaskID = TaskID;
objHelpDesk_TaskDetail.Description = txtComment.Text.Trim();
objHelpDesk_TaskDetail.InsertDate = DateTime.Now;
objHelpDesk_TaskDetail.UserID = UserId;
objHelpDesk_TaskDetail.DetailType = "Work";
objHelpDesk_TaskDetail.StartTime = Convert.ToDateTime(String.Format("{0} {1}", txtStartDay.Text, txtStartTime.Text));
objHelpDesk_TaskDetail.StopTime = Convert.ToDateTime(String.Format("{0} {1}", txtStopDay.Text, txtStopTime.Text));
objHelpDeskDALDataContext.HelpDesk_TaskDetails.InsertOnSubmit(objHelpDesk_TaskDetail);
objHelpDeskDALDataContext.SubmitChanges();
txtComment.Text = "";
// Insert Log
Log.InsertLog(TaskID, UserId, String.Format(Localization.GetString("InsertedWorkComment.Text", LocalResourceFile), GetUserName()));
gvComments.DataBind();
}
else
{
lblError.Text = Localization.GetString("MustProvideADescription.Text", LocalResourceFile);
}
}
private void InsertComment()
{
// Validate file upload
if (TicketFileUpload.HasFile)
{
/*if (
* string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".gif", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".jpg", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".jpeg", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".doc", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".docx", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".xls", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".xlsx", true) != 0
* & string.Compare(Path.GetExtension(TicketFileUpload.FileName).ToLower(), ".pdf", true) != 0
* )*/
if (!Utils.IsFileAllowed(TicketFileUpload.FileName))
{
lblError.Text = Localization.GetString("FileExtensionIsNotAllowed.Text", LocalResourceFile);
// lblError.Text = "Only .gif, .jpg, .jpeg, .doc, .docx, .xls, .xlsx, .pdf files may be used.";
return;
}
}
if (txtComment.Text.Trim().Length > 0)
{
HelpDeskDALDataContext objHelpDeskDALDataContext = new HelpDeskDALDataContext();
string strComment = txtComment.Text.Trim();
// Save Task Details
HelpDesk_TaskDetail objHelpDesk_TaskDetail = new HelpDesk_TaskDetail();
objHelpDesk_TaskDetail.TaskID = TaskID;
objHelpDesk_TaskDetail.Description = txtComment.Text.Trim();
objHelpDesk_TaskDetail.InsertDate = DateTime.Now;
objHelpDesk_TaskDetail.UserID = UserId;
if (chkCommentVisible.Checked)
{
objHelpDesk_TaskDetail.DetailType = "Comment-Visible";
}
else
{
objHelpDesk_TaskDetail.DetailType = "Comment";
}
objHelpDeskDALDataContext.HelpDesk_TaskDetails.InsertOnSubmit(objHelpDesk_TaskDetail);
objHelpDeskDALDataContext.SubmitChanges();
txtComment.Text = "";
// Insert Log
Log.InsertLog(TaskID, UserId, String.Format(Localization.GetString("InsertedComment.Text", LocalResourceFile), GetUserName()));
// Upload the File
if (TicketFileUpload.HasFile)
{
UploadFile(objHelpDesk_TaskDetail.DetailID);
// Insert Log
Log.InsertLog(TaskID, UserId, String.Format(Localization.GetString("UploadedFile.Text", LocalResourceFile), GetUserName(), TicketFileUpload.FileName));
}
if (UserIsRequestor())
{
NotifyAssignedGroupOfComment(strComment);
}
gvComments.DataBind();
}
}
