public async Task <IActionResult> Post([FromBody] DroppedKerbRequest droppedKerbRequest)
{
if (!ModelState.IsValid)
{
throw new ArgumentException("Invalid request parameters.");
}
//return Ok();
return(Ok(await _droppedKerbService.CreateCase(droppedKerbRequest)));
}
public async Task <string> CreateCase(DroppedKerbRequest kerbRequest)
{
var crmCase = kerbRequest
.ToCase(_VOFConfiguration, _verintOptions);
var streetResult = await _verintServiceGateway.GetStreet(kerbRequest.StreetAddressDroppedKerb.PlaceRef);
if (!streetResult.IsSuccessStatusCode)
{
throw new Exception("DroppedKerbService.CreateCase: GetStreet status code not successful");
}
// confirm uses the USRN for the street,
// however Verint uses the verint-address-id (Reference) (kerbRequest.StreetAddress.PlaceRef) for streets
crmCase.Street.USRN = streetResult.ResponseContent.USRN;
try
{
var response = await _verintServiceGateway.CreateVerintOnlineFormCase(crmCase.ToConfirmIntegrationFormCase(_VOFConfiguration));
if (!response.IsSuccessStatusCode)
{
throw new Exception("DroppedKerbService.CreateCase: CreateVerintOnlineFormCase status code not successful");
}
var person = new Person
{
FirstName = kerbRequest.FirstName,
LastName = kerbRequest.LastName,
Email = crmCase.Customer.Email,
Phone = crmCase.Customer.Telephone
};
if (!string.IsNullOrEmpty(person.Email))
{
_mailHelper.SendEmail(
person,
EMailTemplate.StreetReport,
response.ResponseContent.VerintCaseReference,
kerbRequest.StreetAddressDroppedKerb);
}
return(response.ResponseContent.VerintCaseReference);
}
catch (Exception ex)
{
throw new Exception($"DroppedKerbService.CreateCase: CRMService CreateDroppedKerbService an exception has occured while creating the case in verint service", ex);
}
}
private static string GenerateDescription(DroppedKerbRequest kerbRequest)
{
StringBuilder description = new StringBuilder();
if (!string.IsNullOrEmpty(kerbRequest.PlanningReference) && kerbRequest.PlanningPermission == "Yes")
{
description.Append($"Planning application reference number: DC/{kerbRequest.PlanningReference}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.DischargeReference))
{
description.Append($"Discharge of Conditions reference number: DC/{kerbRequest.DischargeReference}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.AccessFor))
{
description.Append($"Access for: {kerbRequest.AccessFor}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.KerbLocation))
{
description.Append($"Location of dropped kerb: {kerbRequest.KerbLocation}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.KerbLocationOther))
{
description.Append($"Other: {kerbRequest.KerbLocationOther}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.PropertyOwner))
{
description.Append($"Does the customer own the property?: {kerbRequest.PropertyOwner}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.RedundantAccessDetails))
{
description.Append($"Redundant access details: {kerbRequest.RedundantAccessDetails}{Environment.NewLine}");
}
if (!string.IsNullOrEmpty(kerbRequest.ContactPreference))
{
description.Append($"Contact preference: {kerbRequest.ContactPreference}{Environment.NewLine}");
}
return(description.ToString());
}
public static Case ToCase(this DroppedKerbRequest model,
ConfirmIntegrationFormOptions _VOFConfiguration,
VerintOptions _verintOptions)
{
var crmCase = new Case
{
EventCode = _VOFConfiguration.EventId,
EventTitle = _verintOptions.EventTitle,
Classification = _verintOptions.Classification,
RaisedByBehaviour = RaisedByBehaviourEnum.Individual,
FurtherLocationInformation = model.FurtherLocationDetails,
Description = GenerateDescription(model),
Customer = new Customer
{
Forename = model.FirstName,
Surname = model.LastName,
Email = model.ContactPreference == "Email" ? model.Email : model.EmailOptional,
Telephone = model.ContactPreference == "Phone" ? model.Phone : model.PhoneOptional,
Address = new Address
{
AddressLine1 = model.CustomersAddress.AddressLine1,
AddressLine2 = model.CustomersAddress.AddressLine2,
City = model.CustomersAddress.Town,
Postcode = model.CustomersAddress.Postcode,
UPRN = model.CustomersAddress.PlaceRef,
Description = model.CustomersAddress.ToString()
}
}
};
if (!string.IsNullOrWhiteSpace(model.StreetAddressDroppedKerb?.PlaceRef))
{
crmCase.AssociatedWithBehaviour = AssociatedWithBehaviourEnum.Street;
crmCase.Street = new Street
{
Reference = model.StreetAddressDroppedKerb.PlaceRef,
Description = model.StreetAddressDroppedKerb.ToString()
};
}
return(crmCase);
}