/// <summary>
/// Creation of the IForm(Form flow for cancel an appointment)
/// </summary>
/// <returns></returns>
public static IForm <CancelForm> BuildForm()
{
OnCompletionAsyncDelegate <CancelForm> processOrder = async(context, state) =>
{
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
try
{
if (!context.UserData.TryGetValue <ACFCustomer>("customerState", out customerState))
{
customerState = new ACFCustomer();
}
}
catch (Exception ex)
{
throw new Exception("Not exists a user session");
}
int customerIdState = 0;
customerIdState = customerState.CustomerId;
string personalIdState = string.Empty;
personalIdState = customerState.PersonaId;
//Instance of library for manage customers
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
//Instance of library for manage appoinments
WebAppoinmentsClientLibrary.Appoinments appointmentLibrary = new WebAppoinmentsClientLibrary.Appoinments();
//Instance of library for manage cases
WebAppoinmentsClientLibrary.Cases caseLibrary = new WebAppoinmentsClientLibrary.Cases();
//Here we will to find the customer by customer id or personal id
Customer customer = null;
if (!String.IsNullOrEmpty(customerIdState.ToString()))
{
//Get the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomer(customerIdState).Customer;
}
catch (Exception)
{
// throw; here we not send the exception beacuse we need to do the next method below
}
}
//If not found by customer id , we will try to find by personal id
else
{
int idType = 0;
//GEt the object ObjectCustomer and inside of this the object Customer
try
{
customer = customerLibrary.GetCustomerByPersonalId(personalIdState, idType).Customer;
}
catch (Exception)
{
//throw;
}
}
if (customer == null)
{
await context.PostAsync($"The user is not valid");
}
else
{
//Declaration of Calendar Get Slots Results oobject
CalendarGetSlotsResults slotToShowInformation = new CalendarGetSlotsResults();
//Set the parameters for get the expected appoinments
int customerTypeId = 0;
string customerTypeName = "";
int customerId = customer.Id;
//This variables are in hard code because...
string fromDate = "09/21/2017 ";
string toDate = "10/21/2018 ";
//DateTime fromDate = DateTime.Today;
//DateTime toDate = DateTime.Today.AddDays(5);
string typeSeriaizer = "XML";
//get the appoinment id fore filter in the below results
int appoinmentId = state.appoinmentId;
//At first I need to find the appoinment by appoiment id, for saw the actual status
Appointment appoinment = appointmentLibrary.GetAppoinment(appoinmentId).AppointmentInformation;
//Get the case for get the status of the appoinment (check for more information QFlow documentation)
// Case cases= caseLibrary.GetCase(customerId).CaseList;
//cases.
//Declare the object for keept the value of the appoinment find it
CustomerGetExpectedAppointmentsResults customerGetExpectedAppointmentsResults = new CustomerGetExpectedAppointmentsResults();
//Declaration of the ocject to save the result of the GetExpectedAppoinment
ObjectCustomerGetExpectedAppointmentsResults objectCustomerGetExpectedAppointmentsResults = new ObjectCustomerGetExpectedAppointmentsResults();
objectCustomerGetExpectedAppointmentsResults = customerLibrary.GetExpectedAppoinment(customerTypeId, customerTypeName, customerId, fromDate, toDate, typeSeriaizer);
foreach (CustomerGetExpectedAppointmentsResults listCustomer in objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults)
{
if (listCustomer.AppointmentId.Equals(appoinmentId))
{
customerGetExpectedAppointmentsResults.CaseId = listCustomer.CaseId;
customerGetExpectedAppointmentsResults.ProcessId = listCustomer.ProcessId;
customerGetExpectedAppointmentsResults.ServiceId = listCustomer.ServiceId;
customerGetExpectedAppointmentsResults.AppointmentTypeId = listCustomer.AppointmentTypeId;
customerGetExpectedAppointmentsResults.AppointmentTypeName = listCustomer.AppointmentTypeName;
}
//Maybe we not found the appoiment that we want, because when pass a short time, a job of sql is in charge to change the status of the appoinments
//it means , by default the state is in expected but when pass determinate time, it can change to absent for example
//So the recomendation is find the appointment by id and administrate the error
}
//Then when we have our object , we can cancel the appoinment because we have his process id
if (customerGetExpectedAppointmentsResults.ProcessId > 0)
{
appointmentLibrary.CancelAppoinment(customerGetExpectedAppointmentsResults.ProcessId,
0, 0, 0, "notes", false, 0, 0
);
}
// in other hand we can't find the record, so we will send the appropiate message
else
{
await context.PostAsync($"I don't found a record with appoinment Id: \n*" + state.appoinmentId);
}
}
};
CultureInfo ci = new CultureInfo("en");
Thread.CurrentThread.CurrentCulture = ci;
Thread.CurrentThread.CurrentUICulture = ci;
var culture = Thread.CurrentThread.CurrentUICulture;
var form = new FormBuilder <CancelForm>();
var yesTerms = form.Configuration.Yes.ToList();
var noTerms = form.Configuration.No.ToList();
yesTerms.Add("Yes");
noTerms.Add("No");
form.Configuration.Yes = yesTerms.ToArray();
return(form.Message("Fill the information for cancel the appoinment, please")
.Field(nameof(appoinmentId))
.Confirm("Are you selected: " +
"\n* appoinmentId: {appoinmentId}: ? \n" +
"(yes/no)")
.AddRemainingFields()
.Message("The process for cancel the appoinment has been started!")
.OnCompletion(processOrder)
.Build());
}
/// <summary>
/// This method create an Iform (form flow) for reschedule an appointement
/// </summary>
/// <returns></returns>
public static IForm <RescheduleFormApp> BuildForm()
{
OnCompletionAsyncDelegate <RescheduleFormApp> processOrder = async(context, state) =>
{
try
{
//Get the appointment id from the option selected
int appoitmentId = Convert.ToInt32(Utilities.Util.GetAppoitmentIdFromBotOption(state.appointment));
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
try
{
if (!context.UserData.TryGetValue <ACFCustomer>("customerState", out customerState))
{
customerState = new ACFCustomer();
}
}
catch (Exception ex)
{
throw new Exception("Not exists a user session");
}
string fromDate = state.startDate;
string toDate = state.newDate;
//Declaration of Calendar Get Slots Results object
CalendarGetSlotsResults slotToShowInformation = new CalendarGetSlotsResults();
//Set the parameters for get the expected appoinments
int customerTypeId = 0;
string customerTypeName = "";
string typeSeriaizer = "XML";
int customerId = customerState.CustomerId;
//Declare the object for keept the value of the appoinment find it
CustomerGetExpectedAppointmentsResults customerGetExpectedAppointmentsResults = new CustomerGetExpectedAppointmentsResults();
//Declaration of the ocject to save the result of the GetExpectedAppoinment
ObjectCustomerGetExpectedAppointmentsResults objectCustomerGetExpectedAppointmentsResults = new ObjectCustomerGetExpectedAppointmentsResults();
objectCustomerGetExpectedAppointmentsResults = customerLibrary.GetExpectedAppoinment(customerTypeId, customerTypeName, customerId, fromDate, toDate, typeSeriaizer);
if (objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults.Count > 0)
{
foreach (CustomerGetExpectedAppointmentsResults listCustomer in objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults)
{
if (appoitmentId == listCustomer.AppointmentId)
{
//string data = listCustomer.AppointmentId + "" + listCustomer.AppointmentDate;
customerGetExpectedAppointmentsResults.AppointmentId = listCustomer.AppointmentId;
customerGetExpectedAppointmentsResults.CaseId = listCustomer.CaseId;
customerGetExpectedAppointmentsResults.ProcessId = listCustomer.ProcessId;
customerGetExpectedAppointmentsResults.ServiceId = listCustomer.ServiceId;
customerGetExpectedAppointmentsResults.AppointmentTypeId = listCustomer.AppointmentTypeId;
customerGetExpectedAppointmentsResults.AppointmentTypeName = listCustomer.AppointmentTypeName;
}
}
}
string appointmentId = Utilities.Util.GetOrdinalNumberFromBotOption(state.appointment);
// ACFAppointment appointment = new ACFAppointment();
// appointment = Utilities.Util.GetAppointment(state.appointment.ToString());
int result = AppoinmentService.RescheduleAppoinment(customerGetExpectedAppointmentsResults.ProcessId, state.newDate, customerGetExpectedAppointmentsResults.ServiceId);
await context.PostAsync($"The rescheduled is completed with the new Id: " + result);
}
catch (Exception ex)
{
await context.PostAsync(ex.Message.ToString());
}
};
CultureInfo ci = new CultureInfo("en");
Thread.CurrentThread.CurrentCulture = ci;
Thread.CurrentThread.CurrentUICulture = ci;
var culture = Thread.CurrentThread.CurrentUICulture;
var form = new FormBuilder <RescheduleFormApp>();
var yesTerms = form.Configuration.Yes.ToList();
var noTerms = form.Configuration.No.ToList();
yesTerms.Add("Yes");
noTerms.Add("No");
form.Configuration.Yes = yesTerms.ToArray();
return(form.Message("Fill the information for reschedule the appointment, please")
.Field(nameof(startDate))
.Field(nameof(newDate))
.Field(new FieldReflector <RescheduleFormApp>(nameof(date)).SetActive(InactiveField))
.Field(new FieldReflector <RescheduleFormApp>(nameof(processId)).SetActive(InactiveField))
.Field(new FieldReflector <RescheduleFormApp>(nameof(appointment))
.SetType(null)
.SetDefine(async(state, value) =>
{
//Instance of library for manage customers
WebAppoinmentsClientLibrary.Customers customerLibrary = new WebAppoinmentsClientLibrary.Customers();
if (!String.IsNullOrEmpty(state.startDate) && !String.IsNullOrEmpty(state.newDate))
{
//Get the actual user state of the customer
ACFCustomer customerState = new ACFCustomer();
try
{
if (!context.PrivateConversationData.TryGetValue <ACFCustomer>("customerState", out customerState))
{
customerState = new ACFCustomer();
}
}
catch (Exception ex)
{
throw new Exception("Not exists a user session");
}
string fromDate = state.startDate;
string toDate = state.newDate;
//Declaration of Calendar Get Slots Results oobject
CalendarGetSlotsResults slotToShowInformation = new CalendarGetSlotsResults();
//Set the parameters for get the expected appoinments
int customerTypeId = 0;
string customerTypeName = "";
string typeSeriaizer = "XML";
int customerId = customerState.CustomerId;
//Declare the object for keept the value of the appoinment find it
CustomerGetExpectedAppointmentsResults customerGetExpectedAppointmentsResults = new CustomerGetExpectedAppointmentsResults();
//Declaration of the ocject to save the result of the GetExpectedAppoinment
ObjectCustomerGetExpectedAppointmentsResults objectCustomerGetExpectedAppointmentsResults = new ObjectCustomerGetExpectedAppointmentsResults();
objectCustomerGetExpectedAppointmentsResults = customerLibrary.GetExpectedAppoinment(customerTypeId, customerTypeName, customerId, fromDate, toDate, typeSeriaizer);
if (objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults.Count > 0)
{
foreach (CustomerGetExpectedAppointmentsResults listCustomer in objectCustomerGetExpectedAppointmentsResults.ListCustomerGetExpectedAppointmentsResults)
{
//string data = listCustomer.AppointmentId + ".- "+ listCustomer.ServiceName +" at "+ listCustomer.AppointmentDate;
string data = "Appointment Id:" + listCustomer.AppointmentId + ".- \n* Actual appointment date: " + listCustomer.AppointmentDate;
customerGetExpectedAppointmentsResults.AppointmentId = listCustomer.AppointmentId;
customerGetExpectedAppointmentsResults.CaseId = listCustomer.CaseId;
customerGetExpectedAppointmentsResults.ProcessId = listCustomer.ProcessId;
customerGetExpectedAppointmentsResults.ServiceId = listCustomer.ServiceId;
customerGetExpectedAppointmentsResults.AppointmentTypeId = listCustomer.AppointmentTypeId;
customerGetExpectedAppointmentsResults.AppointmentTypeName = listCustomer.AppointmentTypeName;
value
.AddDescription(data, data)
.AddTerms(data, data);
}
}
else
{
return await Task.FromResult(false);
}
}
return await Task.FromResult(true);
}))
/* .Confirm("Are you selected: "
+"\n* {appointment} "
+ "\n* New date and time : {newDate} " +
+ "? \n" +
+ "(yes/no)")*/
.Message("The process for reschdule the appoinment has been started!")
.OnCompletion(processOrder)
.Build());
}
