static void Main(string[] args)
{
Console.Clear();
OpenFindCase();
OpenMultipleCases();
CrmExample.FindByDescription("Exception");
CrmExample.FindByDateOpenedAfter(new DateTime(2016, 3, 4, 16, 03, 58, DateTimeKind.Utc));
CrmExample.FindByDateOpenedBefore(new DateTime(2016, 3, 4, 16, 03, 57, DateTimeKind.Utc));
CrmExample.FindByDatesBetween(new DateTime(2016, 3, 4, 16, 03, 57, DateTimeKind.Utc),
new DateTime(2016, 3, 4, 16, 03, 58, DateTimeKind.Utc));
CrmExample.FindByStatus(IncidentStatus.Reported);
CrmExample.FindBySeverity(IncidentSeverity.Urgent);
CrmExample.FindByFeedbackFrequency(IncidentFeedbackFrequency.Every4Hours);
CrmExample.FindByCommunicationType(IncidentCommunicationType.Bidirectional);
CrmExample.ChangePropertyValue("4b992d62-4750-47d2-ac4a-dbce2ce85c12", EnumUtils.stringValueOf(IncidentStatus.FeedbackRequested), "Status");
CrmExample.AddComment("4b992d62-4750-47d2-ac4a-dbce2ce85c12", "jrobinson", "Request for feedback", "https://eu3.salesforce.com/500w0000015tJgV?srPos=0&srKp=500");
CrmExample.AddResource("4b992d62-4750-47d2-ac4a-dbce2ce85c12", IncidentStatus.IssueFound, "ysagi", DateTime.Now, DateTime.Now);
OpenWithComment();
Console.ReadLine();
}
public static async void OpenWithComment()
{
await Task.Run(
async() =>
{
string id = await CrmExample.OpenCase("Business Objects is down");
CrmExample.AddComment(id, "jrobinson", "Request for feedback", "https://eu3.salesforce.com/500w0000015tJgV?srPos=0&srKp=500");
});
}
public static async void OpenFindCase()
{
await Task.Run(
async() =>
{
string id = await CrmExample.OpenCase("Azure runtime issue, system critical error");
Console.WriteLine(Environment.NewLine);
CrmExample.CheckCase(id);
});
}
public static async void OpenMultipleCases()
{
await Task.Run(
async() =>
{
await CrmExample.OpenCase("Export failing", IncidentStatus.Reported, IncidentSeverity.High,
IncidentFeedbackFrequency.Every8Hours, IncidentCommunicationType.Bidirectional);
await CrmExample.OpenCase("Change user login", IncidentStatus.Reported, IncidentSeverity.Low,
IncidentFeedbackFrequency.Weekly, IncidentCommunicationType.ReceiveUpdatesOnly);
await CrmExample.OpenCase("SAP connection failed", IncidentStatus.Reopen, IncidentSeverity.Urgent,
IncidentFeedbackFrequency.Every4Hours, IncidentCommunicationType.Bidirectional);
await CrmExample.OpenCase("PDF conversion error", IncidentStatus.WorkingOnFix, IncidentSeverity.Normal,
IncidentFeedbackFrequency.Daily, IncidentCommunicationType.ReceiveUpdatesOnly);
await CrmExample.OpenCase("Critical Exception", IncidentStatus.UnderAnalysis, IncidentSeverity.Urgent,
IncidentFeedbackFrequency.Hourly, IncidentCommunicationType.Bidirectional);
await CrmExample.OpenCase("VS 2015 Install", IncidentStatus.FixDelivered, IncidentSeverity.Low,
IncidentFeedbackFrequency.Monthly, IncidentCommunicationType.ReceiveUpdatesOnly);
});
}
