public IcmWorkItemManagment(Config.InstanceConfig instanceConfig)
{
Logger.InfoFormat("Creating IcM work item manager...");
ValidateConfig(instanceConfig);
config = instanceConfig;
incidentDefaults = config.IncidentDefaults;
X509Certificate certificate = RetrieveCertificate(CertThumbprint);
dataServiceClient = new DataServiceODataClient(
new Uri(config.IcmClientConfig.OdataServiceBaseUri),
config,
certificate);
connectorClient = ConnectToIcmInstance();
if (connectorClient == null)
{
Logger.ErrorFormat("Cannot initialize IcM Webservice.");
throw new Exception("Cannot initialize IcM Webservice.");
}
InitWorkItemsCache();
nameResolver = InitNameResolver();
dateHolder = DateTime.UtcNow;
Logger.InfoFormat("Completed creating IcM work item manager.");
}
private static ConnectorIncidentManagerClient CreateConnectorClient(string icmWebServiceBaseUrl)
{
WS2007HttpBinding binding = new WS2007HttpBinding(SecurityMode.Transport)
{
Name = "IcmBindingConfigCert",
MaxBufferPoolSize = 4194304,
MaxReceivedMessageSize = 16777216
};
binding.Security.Transport.Realm = string.Empty;
binding.Security.Transport.ProxyCredentialType = HttpProxyCredentialType.None;
binding.Security.Transport.ClientCredentialType = HttpClientCredentialType.Certificate;
binding.Security.Message.EstablishSecurityContext = false;
binding.Security.Message.NegotiateServiceCredential = true;
binding.Security.Message.AlgorithmSuite = SecurityAlgorithmSuite.Default;
binding.Security.Message.ClientCredentialType = MessageCredentialType.Certificate;
EndpointAddress remoteAddress = new EndpointAddress(icmWebServiceBaseUrl);
ConnectorIncidentManagerClient client = new ConnectorIncidentManagerClient(binding, remoteAddress);
if (client.ClientCredentials != null)
{
client.ClientCredentials.ClientCertificate.SetCertificate(
StoreLocation.LocalMachine,
StoreName.My,
X509FindType.FindByThumbprint,
CertThumbprint);
}
return(client);
}
public long CreateWorkItem(Dictionary <string, string> values, Dictionary <string, string> overrides)
{
AlertSourceIncident incident = CreateIncidentWithDefaults(values);
if (connectorClient == null)
{
connectorClient = ConnectToIcmInstance();
}
ApplyOverrides(ref incident, overrides);
long incidentId = 0;
IncidentAddUpdateResult result = connectorClient.AddOrUpdateIncident2(
config.IcmClientConfig.ConnectorId,
incident,
RoutingOptions.None);
if (result?.IncidentId != null)
{
incidentId = result.IncidentId.Value;
WorkItemsCache.Add(values["ConverstionID"], incidentId);
DateTime createDateTime = result.UpdateProcessTime ?? DateTime.UtcNow;
InsertRecord(config.IcmClientConfig.RoutingId, values["ConverstionID"], incidentId, createDateTime);
}
return(incidentId);
}
/// <summary>
/// Creates the specified ic m connector authentication cert thumbprint.
/// For this fucntion, we need to add the reference to namespace System.ServiceModel.
/// </summary>
/// <param name="icMConnectorAuthCertThumbprint">The ic m connector authentication cert thumbprint.</param>
/// <returns>IConnectorIncidentManager.</returns>
public static IConnectorIncidentManager CreateIncidentManager(string icMConnectorAuthCertThumbprint)
{
// ppe https://icm.ad.msoppe.msft.net/Connector3/ConnectorIncidentManager.svc
string icmAlertEndpoint = "https://icm.ad.msft.net/Connector3/ConnectorIncidentManager.svc";
ConnectorIncidentManagerClient client;
WS2007HttpBinding binding;
EndpointAddress remoteAddress;
binding = new WS2007HttpBinding(SecurityMode.Transport)
{
Name = "IcmBindingConfigCert",
MaxBufferPoolSize = 4194304,
MaxReceivedMessageSize = 16777216,
SendTimeout = TimeSpan.FromMinutes(2)
};
binding.Security.Transport.Realm = string.Empty;
binding.Security.Transport.ProxyCredentialType = HttpProxyCredentialType.None;
binding.Security.Transport.ClientCredentialType = HttpClientCredentialType.Certificate;
binding.ReaderQuotas.MaxArrayLength = 16384;
binding.ReaderQuotas.MaxBytesPerRead = 1048576;
binding.ReaderQuotas.MaxStringContentLength = 1048576;
binding.Security.Message.EstablishSecurityContext = false;
binding.Security.Message.NegotiateServiceCredential = true;
binding.Security.Message.AlgorithmSuite = SecurityAlgorithmSuite.Default;
binding.Security.Message.ClientCredentialType = MessageCredentialType.Certificate;
remoteAddress = new EndpointAddress(icmAlertEndpoint);
client = new ConnectorIncidentManagerClient(binding, remoteAddress);
if (client.ClientCredentials != null)
{
client.ClientCredentials.ClientCertificate.SetCertificate(
StoreLocation.CurrentUser, StoreName.My, X509FindType.FindByThumbprint, icMConnectorAuthCertThumbprint);
}
return(client);
}
public long CreateWorkItem(Dictionary <string, string> values)
{
AlertSourceIncident incident = this.CreateIncidentWithDefaults(values);
if (connectorClient == null)
{
connectorClient = ConnectToIcmInstance();
}
long incidentId = 0;
IncidentAddUpdateResult result = connectorClient.AddOrUpdateIncident2(
config.IcmClientConfig.ConnectorId,
incident,
RoutingOptions.None);
if (result != null && result.IncidentId.HasValue)
{
incidentId = result.IncidentId.Value;
WorkItemsCache.Add(values["ConverstionID"], incidentId);
}
return(incidentId);
}
