public void InitiateTransfer(string number, KeyValueCollection reasonCode)
{
//Input Validation
CheckException.CheckDialValues(number);
logger.Info("InitiateTransfer(" + number + ")");
if ((Settings.GetInstance().CallControl == "both" ? Settings.GetInstance().ActiveDN : (Settings.GetInstance().CallControl == "acd" ?
Settings.GetInstance().ACDPosition : Settings.GetInstance().ExtensionDN)) != number)
{
HoldingFlagStatus(PhoneFunctions.InitiateTransfer);
logger.Debug("Set HoldingFlagStatus(PhoneFunctions.InitiateTransfer)");
}
RequestAgentTransfer.InitiateTransfer(number, reasonCode);
////TERR_INV_CALD_DN
//OutputValues errorOutput = new OutputValues();
//errorOutput.MessageCode = "71";
//errorOutput.Message = "TERR_INV_CALD_DN" + " : " + "Invalid Called DN.";
//if (Settings.GetInstance().IsEnableInitiateTransfer)
// Settings.GetInstance().IsEnableInitiateTransfer = false;
//if (Settings.GetInstance().IsEnableInitiateConference)
// Settings.GetInstance().IsEnableInitiateConference = false;
//VoiceManager.messageToClient.NotifyErrorMessage(errorOutput);
}
public void InitiateConference(string otherDn, string location, KeyValueCollection userData, KeyValueCollection reasons, KeyValueCollection extensions)
{
//Input Validation
CheckException.CheckDialValues(otherDn);
RequestAgentConference.InitiateConference(otherDn, location, userData, reasons, extensions);
if ((Settings.GetInstance().CallControl == "both" ? Settings.GetInstance().ActiveDN : (Settings.GetInstance().CallControl == "acd" ?
Settings.GetInstance().ACDPosition : Settings.GetInstance().ExtensionDN)) != otherDn)
{
HoldingFlagStatus(PhoneFunctions.IntiateConference);
}
}
public void InitiateConference(string number, KeyValueCollection userData)
{
//Input Validation
CheckException.CheckDialValues(number);
RequestAgentConference.InitiateConference(number, userData);
if ((Settings.GetInstance().CallControl == "both" ? Settings.GetInstance().ActiveDN : (Settings.GetInstance().CallControl == "acd" ?
Settings.GetInstance().ACDPosition : Settings.GetInstance().ExtensionDN)) != number)
{
HoldingFlagStatus(PhoneFunctions.IntiateConference);
}
}
public void InitiateTransfer(string number, string location, KeyValueCollection userData)
{
//Input Validation
CheckException.CheckDialValues(number);
logger.Info("InitiateTransfer(" + number + ")");
//Code Added - V.Palaniappan
//28.10.2013
if ((Settings.GetInstance().CallControl == "both" ? Settings.GetInstance().ActiveDN : (Settings.GetInstance().CallControl == "acd" ?
Settings.GetInstance().ACDPosition : Settings.GetInstance().ExtensionDN)) != number)
{
HoldingFlagStatus(PhoneFunctions.InitiateTransfer);
logger.Info("Set HoldingFlagStatus(PhoneFunctions.InitiateTransfer)");
}
//End
RequestAgentTransfer.InitiateTransfer(number, location, userData);
}
public OutputValues Dial(string number, KeyValueCollection reason = null)
{
//Input Validation
CheckException.CheckDialValues(number);
return(RequestAgentDial.Dial(number, reason));
}
public void Redirect(string routeOtherDN)
{
CheckException.CheckDialValues(routeOtherDN);
RequestAgentRedirectCall.Redirect(routeOtherDN);
}