public List <ChartDataListItem> Generate(int serviceDeskId, bool svcDomains = false, bool svcFunctions = false,
bool svcComponents = false, bool resolvers = false, bool svcActivities = false, bool opProcs = false, string[] domainsSelected = null)
{
if (serviceDeskId == 0)
{
throw new ArgumentNullException(nameof(serviceDeskId));
}
var diagram = new List <ChartDataListItem>();
var serviceDeskChart = new ChartDataListItem();
var serviceDesk = _serviceDeskService.GetById(serviceDeskId);
if (serviceDesk != null)
{
var customerName = serviceDesk.Customer.CustomerName;
serviceDeskChart.CreateServiceDeskWithInputs(serviceDesk);
var serviceDeliveryOrganisation = new ChartDataListItem
{
Id = 0,
CenteredTitle = "Fujitsu",
Title = string.Empty,
Type = DecompositionType.ServiceDeliveryOrganisation.ToString(),
Units = new List <ChartDataListItem>(),
};
var serviceDomains = serviceDesk.ServiceDomains.ToList();
if (serviceDomains.Any())
{
serviceDeliveryOrganisation.ProcessServiceDomains(false, false, false, false, false, customerName, serviceDomains, null);
}
serviceDeskChart.Units.Add(serviceDeliveryOrganisation);
diagram.Add(serviceDeskChart);
}
return(diagram);
}
public List <ChartDataListItem> Generate(int serviceDeskId,
bool svcDomains = false,
bool svcFunctions = false,
bool svcComponents = false,
bool resolvers = false,
bool svcActivities = false,
bool opProcs = false,
string[] domainsSelected = null)
{
if (serviceDeskId == 0)
{
throw new ArgumentNullException(nameof(serviceDeskId));
}
var diagram = new List <ChartDataListItem>();
var serviceDeskChart = new ChartDataListItem();
var serviceDesk = _serviceDeskService.GetById(serviceDeskId);
if (serviceDesk != null)
{
var customerName = serviceDesk.Customer.CustomerName;
serviceDeskChart.CreateServiceDeskWithInputs(serviceDesk);
var serviceDomains = serviceDesk.ServiceDomains.ToList();
if (domainsSelected != null)
{
if (!domainsSelected.Contains("0"))
{
// Only render the selected Service Domains
var selectedDomains = domainsSelected.ToList();
serviceDomains = serviceDomains.Where(x => selectedDomains.Contains(x.Id.ToString())).ToList();
}
}
if (serviceDomains.Any())
{
var dotMatrix = _resolverService.GetDotMatrix(serviceDesk.CustomerId, true);
if (svcDomains || domainsSelected != null && domainsSelected.Any())
{
serviceDeskChart.ProcessServiceDomains(svcFunctions, svcComponents, resolvers, svcActivities, opProcs, customerName, serviceDomains, dotMatrix);
}
else if (svcFunctions)
{
foreach (var deskDomain in serviceDomains)
{
serviceDeskChart.ProcessServiceFunctions(svcComponents, resolvers, svcActivities, opProcs, customerName, deskDomain, dotMatrix);
}
}
else if (svcComponents)
{
foreach (var domainFunction in serviceDomains.Where(deskDomain => deskDomain.ServiceFunctions != null).SelectMany(deskDomain => deskDomain.ServiceFunctions))
{
serviceDeskChart.ProcessServiceComponents(resolvers, svcActivities, opProcs, customerName, domainFunction, dotMatrix);
}
}
else if (resolvers)
{
foreach (var component in from deskDomain in serviceDomains
where deskDomain.ServiceFunctions != null
from domainFunction in deskDomain.ServiceFunctions
where domainFunction.ServiceComponents != null
from component in domainFunction.ServiceComponents.Where(x => x.ComponentLevel == 1)
select component)
{
serviceDeskChart.ProcessResolvers(svcActivities, opProcs, customerName, component, dotMatrix);
}
}
else if (svcActivities)
{
foreach (var component in from deskDomain in serviceDomains
where deskDomain.ServiceFunctions != null
from domainFunction in deskDomain.ServiceFunctions
where domainFunction.ServiceComponents != null
from component in domainFunction.ServiceComponents.Where(x => x.ComponentLevel == 1)
select component)
{
serviceDeskChart.ProcessServiceActivities(opProcs, component, dotMatrix);
}
}
}
if (!serviceDeskChart.Units.Any())
{
// Add Empty Unit
var chartDataListItem = new ChartDataListItem
{
Id = 0,
Title = string.Empty,
CenteredTitle = string.Empty,
Type = DecompositionType.EmptyForLayout.ToString(),
Units = new List <ChartDataListItem>(),
};
serviceDeskChart.Units.Add(chartDataListItem);
}
diagram.Add(serviceDeskChart);
}
return(diagram);
}
public List <ChartDataListItem> Generate(int serviceDeskId, bool svcDomains = false, bool svcFunctions = false,
bool svcComponents = false, bool resolvers = false, bool svcActivities = false, bool opProcs = false, string[] domainsSelected = null)
{
if (serviceDeskId == 0)
{
throw new ArgumentNullException(nameof(serviceDeskId));
}
var diagram = new List <ChartDataListItem>();
var serviceDeskChart = new ChartDataListItem();
var serviceDesk = _serviceDeskService.GetById(serviceDeskId);
if (serviceDesk != null)
{
serviceDeskChart.CreateServiceDeskWithInputs(serviceDesk);
var serviceDomains = serviceDesk.ServiceDomains.ToList();
if (serviceDomains.Any())
{
var serviceOrganisationListItems = _serviceComponentService.GetServiceOrganisationResolversByDesk(serviceDeskId, _serviceOrganisationDiagramtype);
if (serviceOrganisationListItems.Any())
{
if (resolvers)
{
// Resolvers and/or Service Components and/or Service Activities
serviceOrganisationListItems.ProcessResolvers(svcComponents, svcActivities,
_serviceOrganisationDiagramtype, serviceDesk.Customer.CustomerName, serviceDeskChart);
}
else if (svcComponents)
{
// Service Components and/or Service Activities
serviceOrganisationListItems.ProcessResolverServiceComponents(svcActivities,
_serviceOrganisationDiagramtype, serviceDeskChart);
}
else if (svcActivities)
{
// Service Activities only
serviceOrganisationListItems.ProcessResolverServiceActivities(false, true,
_serviceOrganisationDiagramtype, serviceDeskChart);
}
}
}
if (!serviceDeskChart.Units.Any())
{
// Add Empty Unit
var chartDataListItem = new ChartDataListItem
{
Id = 0,
Title = string.Empty,
CenteredTitle = string.Empty,
Type = DecompositionType.EmptyForLayout.ToString(),
Units = new List <ChartDataListItem>(),
};
serviceDeskChart.Units.Add(chartDataListItem);
}
diagram.Add(serviceDeskChart);
}
return(diagram);
}
public List <ChartDataListItem> Generate(int serviceDeskId, bool svcDomains = false, bool svcFunctions = false,
bool svcComponents = false, bool resolvers = false, bool svcActivities = false, bool opProcs = false, string[] domainsSelected = null)
{
if (serviceDeskId == 0)
{
throw new ArgumentNullException(nameof(serviceDeskId));
}
var diagram = new List <ChartDataListItem>();
var serviceDeskChart = new ChartDataListItem();
var serviceDesk = _serviceDeskService.GetById(serviceDeskId);
if (serviceDesk != null)
{
serviceDeskChart.CreateServiceDeskWithInputs(serviceDesk);
// Resolvers
if (serviceDesk.Resolvers != null)
{
var serviceDeskResolvers = serviceDesk.Resolvers.ToList();
if (serviceDeskResolvers.Any())
{
// Customer Owned Resolver Groups
var customerServices = serviceDeskResolvers.Where(x => x.ServiceDeliveryOrganisationType.Id == 2 &&
x.ServiceDeliveryUnitType != null).ToList();
if (customerServices.Any())
{
var customerOwned = new ChartDataListItem
{
Id = 0,
CenteredTitle = serviceDesk.Customer.CustomerName + " Owned Resolver Groups",
Title = string.Empty,
Type = DecompositionType.ServiceDeliveryOrganisation.ToString(),
Units = new List <ChartDataListItem>(),
};
var distinctSdus =
customerServices.Select(x => x.ServiceDeliveryUnitType.ServiceDeliveryUnitTypeName)
.Distinct();
foreach (var sduName in distinctSdus)
{
var sdu = new ChartDataListItem
{
Id = 0,
CenteredTitle = sduName,
Title = string.Empty,
Type = DecompositionType.ServiceDeliveryUnit.ToString(),
Units = new List <ChartDataListItem>(),
};
var servicesNotes = string.Join("\r\n", customerServices.Where(
x => x.ServiceDeliveryUnitType.ServiceDeliveryUnitTypeName == sduName)
.Select(x => x.ServiceDeliveryUnitNotes)
.ToArray());
if (!string.IsNullOrEmpty(servicesNotes))
{
var services = new ChartDataListItem
{
Id = 0,
Title = servicesNotes,
CenteredTitle = string.Empty,
Type = DecompositionType.CustomerServices.ToString(),
Units = new List <ChartDataListItem>(),
};
sdu.Units.Add(services);
}
customerOwned.Units.Add(sdu);
}
serviceDeskChart.Units.Add(customerOwned);
}
// Customer Third Party Resolver Groups
var customerThirdPartyServices =
serviceDeskResolvers.Where(x => x.ServiceDeliveryOrganisationType.Id == 3 &&
x.ServiceDeliveryUnitType != null).ToList();
if (customerThirdPartyServices.Any())
{
var customerThirdParty = new ChartDataListItem
{
Id = 0,
CenteredTitle = serviceDesk.Customer.CustomerName + " 3rd Party Resolver Groups",
Title = string.Empty,
Type = DecompositionType.ServiceDeliveryOrganisation.ToString(),
Units = new List <ChartDataListItem>(),
};
var distinctSdus =
customerThirdPartyServices.Select(
x => x.ServiceDeliveryUnitType.ServiceDeliveryUnitTypeName)
.Distinct();
foreach (var sduName in distinctSdus)
{
var sdu = new ChartDataListItem
{
Id = 0,
CenteredTitle = sduName,
Title = string.Empty,
Type = DecompositionType.ServiceDeliveryUnit.ToString(),
Units = new List <ChartDataListItem>(),
};
var servicesNotes = string.Join("\r\n",
customerThirdPartyServices.Where(
x => x.ServiceDeliveryUnitType.ServiceDeliveryUnitTypeName == sduName)
.Select(x => x.ServiceDeliveryUnitNotes)
.ToArray());
if (!string.IsNullOrEmpty(servicesNotes))
{
var services = new ChartDataListItem
{
Id = 0,
Title = string.IsNullOrEmpty(servicesNotes) ? string.Empty : servicesNotes,
CenteredTitle = string.Empty,
Type = DecompositionType.CustomerServices.ToString(),
Units = new List <ChartDataListItem>(),
};
sdu.Units.Add(services);
}
customerThirdParty.Units.Add(sdu);
}
serviceDeskChart.Units.Add(customerThirdParty);
}
}
}
if (!serviceDeskChart.Units.Any())
{
// Add Empty Unit
var chartDataListItem = new ChartDataListItem
{
Id = 0,
Title = string.Empty,
CenteredTitle = string.Empty,
Type = DecompositionType.EmptyForLayout.ToString(),
Units = new List <ChartDataListItem>(),
};
serviceDeskChart.Units.Add(chartDataListItem);
}
diagram.Add(serviceDeskChart);
}
return(diagram);
}
