public ActionResult ManageCallCenterTeam(CallCenterTeamListModelFilter filter = null, int pageNumber = 1)
{
try
{
int totalRecords;
var model = _callCenterTeamService.GetCallCenterTeams(pageNumber, _pageSize, filter, out totalRecords) ??
new CallCenterTeamListModel();
model.Filter = filter;
var currentAction = ControllerContext.RouteData.Values["action"].ToString();
Func <int, string> urlFunc =
pn =>
Url.Action(currentAction,
new
{
pageNumber = pn,
filter.Name
});
model.PagingModel = new PagingModel(pageNumber, _pageSize, totalRecords, urlFunc);
IoC.Resolve <ILogManager>().GetLogger <Global>().Info("Call Upload going to return view @" + DateTime.Now);
return(View(model));
}
catch (Exception ex)
{
IoC.Resolve <ILogManager>().GetLogger <Global>().Error(ex.Message);
IoC.Resolve <ILogManager>().GetLogger <Global>().Error("Call Center Team Detail Stack Trace :" + ex.StackTrace);
var model = new CallCenterTeamListModel();
model.Filter = filter;
return(View(model));
}
}
public CallCenterTeamListModel Create(IEnumerable <CallCenterTeam> teams, IEnumerable <OrderedPair <long, long> > teamIdAgentIdPairs, IEnumerable <OrderedPair <long, string> > idNamePairs)
{
var model = new CallCenterTeamListModel();
var teamModels = new List <CallCenterTeamViewModel>();
foreach (var callCenterTeam in teams)
{
var createdBy = idNamePairs.First(x => x.FirstValue == callCenterTeam.DataRecorderMetaData.DataRecorderCreator.Id).SecondValue;
var modifiedBy = "";
if (callCenterTeam.DataRecorderMetaData.DataRecorderModifier != null && callCenterTeam.DataRecorderMetaData.DataRecorderModifier.Id > 0)
{
modifiedBy = idNamePairs.First(x => x.FirstValue == callCenterTeam.DataRecorderMetaData.DataRecorderModifier.Id).SecondValue;
}
var agentIds = teamIdAgentIdPairs.Where(x => x.FirstValue == callCenterTeam.Id).Select(x => x.SecondValue).ToArray();
var agents = idNamePairs.Where(x => agentIds.Contains(x.FirstValue)).Select(x => x.SecondValue).ToArray();
var teamModel = new CallCenterTeamViewModel
{
Id = callCenterTeam.Id,
Name = callCenterTeam.Name,
Description = callCenterTeam.Description,
Type = ((AgentTeamType)callCenterTeam.TypeId).GetDescription(),
DateCreated = callCenterTeam.DataRecorderMetaData.DateCreated,
DateModified = callCenterTeam.DataRecorderMetaData.DateModified,
CreatedBy = createdBy,
ModifiedBy = modifiedBy,
Agents = agents
};
teamModels.Add(teamModel);
}
model.Collection = teamModels;
return(model);
}
