/// <summary>
/// Gets count of activities associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ActivitiesCountRequest(int ticketId)
{
var conditions = new CWRequestConditions
{
Conditions = new string[] { $"ticket/id={ticketId}" }
};
return(new CWRequest(CWHttpMethod.Get, $"sales/activities/count{conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging)}"));
}
/// <summary>
/// Gets count of schedule entries associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ScheduleEntriesCountRequest(int ticketId)
{
var conditions = new CWRequestConditions
{
Conditions = new string[] { "type/id=4", $"objectId={ticketId}" }
};
return(new CWRequest(CWHttpMethod.Get, $"schedule/entries/count{conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging)}"));
}
/// <summary>
/// Gets count of products associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ProductsCountRequest(int ticketId)
{
var conditions = new CWRequestConditions
{
Conditions = new string[] { "chargeToType=\"Ticket\"", $"chargeToId={ticketId}" }
};
return(new CWRequest(CWHttpMethod.Get, $"procurement/products/count{conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging)}"));
}
/// <summary>
/// Gets count of time entries associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest TimeEntriesCountRequest(int ticketId)
{
var conditions = new CWRequestConditions
{
Conditions = new string[] { "(chargeToType=\"ServiceTicket\" OR chargeToType=\"ProjectTicket\")", $"chargeToId={ticketId}" }
};
return(new CWRequest(CWHttpMethod.Get, $"time/entries/count{conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging)}"));
}
/// <summary>
/// Gets products associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ProductsRequest(int ticketId, CWRequestConditions conditions = null)
{
if (conditions == null)
{
conditions = new CWRequestConditions();
}
conditions.Conditions = new string[] { "chargeToType=\"Ticket\"", $"chargeToId={ticketId}" };
var conditionStr = conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging);
return(new CWRequest(CWHttpMethod.Get, $"procurement/products{conditionStr}"));
}
/// <summary>
/// Gets schedule entries associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ScheduleEntriesRequest(int ticketId, CWRequestConditions conditions = null)
{
if (conditions == null)
{
conditions = new CWRequestConditions();
}
conditions.Conditions = new string[] { "type/id=4", $"objectId={ticketId}" };
var conditionStr = conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging);
return(new CWRequest(CWHttpMethod.Get, $"schedule/entries{conditionStr}"));
}
/// <summary>
/// Gets time entries associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest TimeEntriesRequest(int ticketId, CWRequestConditions conditions = null)
{
if (conditions == null)
{
conditions = new CWRequestConditions();
}
conditions.Conditions = new string[] { "(chargeToType=\"ServiceTicket\" OR chargeToType=\"ProjectTicket\")", $"chargeToId={ticketId}" };
var conditionStr = conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging);
return(new CWRequest(CWHttpMethod.Get, $"time/entries{conditionStr}"));
}
/// <summary>
/// Gets activities associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ActivitiesRequest(int ticketId, CWRequestConditions conditions = null)
{
if (conditions == null)
{
conditions = new CWRequestConditions();
}
conditions.Conditions = new string[] { $"ticket/id={ticketId}" };
var conditionStr = conditions.ToUriConditions(CWConditionOptions.ConditionsAndPaging);
return(new CWRequest(CWHttpMethod.Get, $"sales/activities{conditionStr}"));
}
/// <summary>
/// Generic CREATE request for the specified entity's grandchild type.
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="childId">The specified entity's child ID.</param>
/// <param name="serializedContent">The serialized data to be sent in the body of the request.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest CreateRequest(int id, int childId, string serializedContent, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.CountConditions) : string.Empty;
return(new CWRequest(CWHttpMethod.Post, $"{getPrefix(id, childId)}{conditionStr}", serializedContent));
}
/// <summary>
/// Generic PATCH request updating specific fields on the specified entity's grandchild matching the provided GrandChildID with the operations supplied in 'updates.'
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="childId">The specified entity's child ID.</param>
/// <param name="grandChildId">The specified entity's grandchild ID.</param>
/// <param name="updates">The list of Patch operations to be applied to the specified entity.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest UpdateRequest(int id, int childId, int grandChildId, IEnumerable <CWPatch> updates, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.OnlyFields) : string.Empty;
var patches = updates.Any() ? updates.ToList() : new List <CWPatch>();
return(new CWRequest(CWHttpMethod.Patch, $"{getPrefix(id, childId)}/{grandChildId}{conditionStr}", JsonConvert.SerializeObject(patches)));
}
/// <summary>
/// Generic PUT request replacing all fields on the specified entity's grandchild matching the provided GrandChildID with the serialized fields supplied in 'content.'
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="childId">The specified entity's child ID.</param>
/// <param name="grandChildId">The specified entity's grandchild ID.</param>
/// <param name="serializedContent">The serialized data to be sent in the body of the request.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest ReplaceRequest(int id, int childId, int grandChildId, string serializedContent, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.OnlyFields) : string.Empty;
return(new CWRequest(CWHttpMethod.Put, $"{getPrefix(id, childId)}/{grandChildId}{conditionStr}", serializedContent));
}
/// <summary>
/// Convert Opportunity to Agreement
/// </summary>
/// <param name="opportunityId">Specified Opportunity ID.</param>
/// <param name="serializedBody">Serialized OpportunityToAgreementConversion object.</param>
/// <param name="conditions">This endpoint only accepts the Fields condition.</param>
/// <returns></returns>
public CWRequest ConvertToAgreementRequest(int opportunityId, string serializedBody, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.OnlyFields) : string.Empty;
return(new CWRequest(CWHttpMethod.Post, $"{getPrefix()}/{opportunityId}/convertToAgreement{conditionStr}"));
}
/// <summary>
/// Generic GET request across the specified entity's child collection using the conditions provided.
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="conditions">Standard CW Manage API conditions to be appended to the end of the request URL.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest GetRequest(int id, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.StandardConditions) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"{getPrefix(id)}{conditionStr}"));
}
/// <summary>
/// This endpoint does not support a COUNT request.
/// </summary>
/// <returns>NULL</returns>
public override CWRequest CountRequest(int id, CWRequestConditions conditions = null)
{
return(null);
}
/// <summary>
/// Generic CREATE request for the specified entity's type.
/// </summary>
/// <param name="content">The object to be serialized & sent in the body of the request.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest CreateRequest(object content, CWRequestConditions conditions = null)
{
return(CreateRequest(JsonConvert.SerializeObject(content), conditions));
}
/// <summary>
/// Generic PUT request replacing all fields on the entity matching the provided ID with the serialized fields supplied in 'content.'
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="content">The object to be serialized & sent in the body of the request.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest ReplaceRequest(int id, object content, CWRequestConditions conditions = null)
{
return(ReplaceRequest(id, JsonConvert.SerializeObject(content), conditions));
}
/// <summary>
/// Copies the board that is specified in the content body.
/// </summary>
/// <param name="content">The serialized content to be sent in the request body.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest CopyRequest(string content, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.OnlyFields) : string.Empty;
return(new CWRequest(CWHttpMethod.Post, $"{getPrefix()}/copy{conditionStr}", content));
}
/// <summary>
/// Generic GET request for the specified entity's grandchild matching the provided GrandChildID.
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="childId">The specified entity's child ID.</param>
/// <param name="grandChildId">The specified entity's grandchild ID.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest GetRequest(int id, int childId, int grandChildId, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.OnlyFields) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"{getPrefix(id, childId)}/{grandChildId}{conditionStr}"));
}
/// <summary>
/// Generic CREATE request for the specified entity's grandchild type.
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="childId">The specified entity's child ID.</param>
/// <param name="content">The object to be serialized & sent in the body of the request.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest CreateRequest(int id, int childId, object content, CWRequestConditions conditions = null)
{
return(CreateRequest(id, childId, JsonConvert.SerializeObject(content), conditions));
}
/// <summary>
/// Gets documents associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest DocumentsRequest(int ticketId, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.Pagination, appendToExisting : true) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"system/documents?recordType=Ticket&recordId={ticketId}{conditionStr}"));
}
/// <summary>
/// Searches the ticket endpoint. Allows you to POST request conditions in the body if your condition string will be greater than 10,000 characters.
/// </summary>
/// <param name="conditions">This endpoint will accept Paging conditions in the URL; however Conditions, ChildConditions, CustomFieldConditions, & OrderBy will be in the body.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest SearchRequest(CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.Pagination) : string.Empty;
return(new CWRequest(CWHttpMethod.Post, $"search{conditionStr}", conditions.ToBodyConditions()));
}
/// <summary>
/// Gets configurations associated to the ticket.
/// </summary>
/// <param name="ticketId">Specified Ticket ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest ConfigurationsRequest(int ticketId, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.Pagination) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"{getPrefix()}/{ticketId}/configurations{conditionStr}"));
}
/// <summary>
/// Generic GET request across the specified entity's grandchild collection using the conditions provided.
/// </summary>
/// <param name="id">The specified entity ID.</param>
/// <param name="childId">The specified entity's child ID.</param>
/// <param name="conditions">This endpoint only accepts 'Conditions' and 'CustomFieldConditions.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public virtual CWRequest CountRequest(int id, int childId, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.CountConditions) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"{getPrefix(id, childId)}/count{conditionStr}"));
}
/// <summary>
/// Get Campaign Opportunities
/// </summary>
/// <param name="campaignId">Specified Campaign ID.</param>
/// <param name="conditions">This endpoint only accepts Paging conditions.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest GetOpportunitiesRequest(int campaignId, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.Pagination) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"{getPrefix()}/{campaignId}/opportunities{conditionStr}"));
}
/// <summary>
/// Get Member By Member Identifier
/// </summary>
/// <param name="memberIdentifier">The specified member's identifier.</param>
/// <param name="conditions">This endpoint only accepts 'Fields.'</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest GetRequest(string memberIdentifier, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.OnlyFields) : string.Empty;
return(new CWRequest(CWHttpMethod.Get, $"{getPrefix()}/{memberIdentifier}{conditionStr}"));
}
/// <summary>
/// Execute Managed IT Sync
/// </summary>
/// <param name="id">CompanyID.</param>
/// <param name="conditions">Standard CW Manage API conditions to be appended to the end of the request URL.</param>
/// <returns>CWRequest to be sent using CWHttpClient.</returns>
public CWRequest CreateRequest(int id, CWRequestConditions conditions = null)
{
var conditionStr = conditions != null?conditions.ToUriConditions(CWConditionOptions.StandardConditions) : string.Empty;
return(new CWRequest(CWHttpMethod.Post, $"{getPrefix()}/{id}/executeManagedItSync{conditionStr}"));
}