private string SendMessage()
{
SendMessageRespData respData = new SendMessageRespData();
try
{
string requestData = Request["ReqContent"];
if (!string.IsNullOrEmpty(requestData))
{
Loggers.DEFAULT.Debug(new DebugLogInfo
{
Message = "发送客服消息请求数据：" + requestData
});
var reqObj = requestData.DeserializeJSONTo <SendMessageReqData>();
var loggingSessionInfo = Default.GetBSLoggingSession(reqObj.common.customerId, "1");
CSInvokeMessageBLL bll = new CSInvokeMessageBLL(loggingSessionInfo);
if (!string.IsNullOrEmpty(reqObj.special.objectType))
{
bll.SendMessage(reqObj.special.csPipelineId
, reqObj.common.userId
, reqObj.special.isCS, reqObj.special.messageId
, reqObj.special.messageContent
, reqObj.special.serviceTypeId
, reqObj.special.objectId
, reqObj.special.messageTypeId
, reqObj.special.Articles
, reqObj.special.Title
, reqObj.special.Description
, reqObj.special.PicUrl
, reqObj.special.Url
, reqObj.special.objectType
, reqObj.special.contetTypeId
, reqObj.special.sign
, reqObj.special.mobileNo, reqObj.special.VipIDInit);
}
else
{
bll.SendMessage(reqObj.special.csPipelineId
, reqObj.common.userId
, reqObj.special.isCS, reqObj.special.messageId
, reqObj.special.messageContent
, reqObj.special.serviceTypeId
, reqObj.special.objectId
, reqObj.special.messageTypeId
, reqObj.special.contetTypeId
, reqObj.special.sign
, reqObj.special.mobileNo, reqObj.special.VipIDInit);
}
}
}
catch (Exception ex)
{
respData.code = "103";
respData.description = "操作失败:" + ex.Message;
respData.exception = ex.Message;
}
respData.CurrentServerDateTime = DateTime.Now.To19FormatString();
return(respData.ToJSON());
}
private string ReceiveMessageNew()
{
RecevieMessageNewRespData respData = new RecevieMessageNewRespData();
try
{
string requestData = Request["ReqContent"];
if (!string.IsNullOrEmpty(requestData))
{
Loggers.DEFAULT.Debug(new DebugLogInfo
{
Message = "接收客服消息请求数据：" + requestData
});
var reqObj = requestData.DeserializeJSONTo <RecevieMessageNewReqData>();
var loggingSessionInfo = Default.GetBSLoggingSession(reqObj.common.customerId, "1");
CSInvokeMessageBLL bll = new CSInvokeMessageBLL(loggingSessionInfo);
int recordCount;
DateTime?CurrentGetTimeNew = null;
DateTime?NextTimeNew = null;
IList <CSConversationEntity> conversationEntities = bll.ReceiveMessageNew(reqObj.common.userId
, reqObj.special.isCS
, reqObj.special.messageId
, reqObj.special.pageSize
, reqObj.special.pageIndex
, reqObj.common.customerId
, reqObj.special.ReceiveType
, reqObj.special.CurrentGetTime //会不会导致更改后的时间没有返回？
, reqObj.special.NextTime
, out recordCount
, out CurrentGetTimeNew
, out NextTimeNew
);
respData.content = new RecevieMessageNewRespContentData();
respData.content.recordCount = recordCount;
respData.content.conversations = conversationEntities;
//返回时间
respData.content.CurrentGetTime = CurrentGetTimeNew;
respData.content.NextTime = NextTimeNew;
}
}
catch (Exception ex)
{
respData.code = "103";
respData.description = "操作失败:" + ex.Message;
respData.exception = ex.Message;
}
return(respData.ToJSON());
}
public string SendMsg(NameValueCollection rParams)
{
string res = "{success:false,msg:'操作失败'}";
string sign = "";
int isCS = 1;
string mobile = "";
string userid = "";
int csPipelineId = 1;
string messageContent = "";
string conn = GetCustomerConn(CurrentUserInfo.ClientID);
CurrentUserInfo.Conn = conn;
CSInvokeMessageBLL bll = new CSInvokeMessageBLL(CurrentUserInfo);
if (!string.IsNullOrEmpty(rParams["csPipelineId"]))
{
csPipelineId = int.Parse(rParams["csPipelineId"]);
}
if (!string.IsNullOrEmpty(rParams["messageContent"]))
{
messageContent = rParams["messageContent"];
}
if (!string.IsNullOrEmpty(rParams["userid"]))
{
userid = rParams["userid"];
}
if (!string.IsNullOrEmpty(rParams["mobile"]))
{
mobile = rParams["mobile"];
}
if (!string.IsNullOrEmpty(rParams["sign"]))
{
sign = rParams["sign"];
}
if (!string.IsNullOrEmpty(rParams["isCS"]))
{
isCS = int.Parse(rParams["isCS"]);
}
bll.SendMessage(csPipelineId, userid, isCS, "", messageContent, null, null, null, null, sign, mobile);
res = "{success:true,msg:'保存成功'}";
return(res);
}
//处理图片消息
public virtual void HandlerImage()
{
string picUrl = requestParams.XmlNode.SelectSingleNode("//PicUrl").InnerText; //图片链接
string msgId = requestParams.XmlNode.SelectSingleNode("//MsgId").InnerText; //消息id，64位整型
BaseService.WriteLogWeixin("图片链接PicUrl：---------------" + picUrl);
BaseService.WriteLogWeixin("消息id，64位整型MsgId：---------------" + msgId);
//推送客服消息 qianzhi 2014-03-04
VipBLL vipService = new VipBLL(requestParams.LoggingSessionInfo);
var vipList = vipService.QueryByEntity(new VipEntity
{
WeiXinUserId = requestParams.OpenId,
WeiXin = requestParams.WeixinId
}, null);
if (vipList != null && vipList.Length > 0)
{
var vipEntity = vipList.FirstOrDefault();
CSInvokeMessageBLL msg = new CSInvokeMessageBLL(requestParams.LoggingSessionInfo);
msg.SendMessage(1, vipEntity.VIPID, 0, null, picUrl, null, null, null, 2);
}
}
/// <summary>
/// 处理文本消息 Jermyn20140512
/// </summary>
public virtual void HandlerText()
{
var content = requestParams.XmlNode.SelectSingleNode("//Content").InnerText.Trim(); //文本消息内容
var weixinId = requestParams.WeixinId;
var keywordDAO = new WKeywordReplyDAO(requestParams.LoggingSessionInfo);
//var ds = keywordDAO.GetMaterialByKeyword(content);
var ds = keywordDAO.GetMaterialByKeywordJermyn(content, weixinId, 1);
int keywordType = 1;
#region 如果没有关键字回复，给予自动回复内容
if (ds == null || ds.Tables.Count == 0 || ds.Tables[0].Rows.Count == 0)
{
ds = keywordDAO.GetMaterialByKeywordJermyn(content, weixinId, 3);
keywordType = 3;
}
#endregion
#region 如果回复，调用老的接口
if (ds == null || ds.Tables.Count == 0 || ds.Tables[0].Rows.Count == 0)
{
HandlerTextOld();
return;//执行 完老的发送信息的方法，就直接跳出请去，不往下走了****
}
#endregion
//#region 复星临时代码 以后需要删除 qianzhi 2014-01-16
////复星临时代码 以后需要删除 qianzhi 2014-01-16
//if (ds == null || ds.Tables.Count == 0 || ds.Tables[0].Rows.Count == 0)
//{
// ds = keywordDAO.GetMaterialByKeyword("任意回复");
//}
//#endregion
if (ds != null && ds.Tables.Count > 0 && ds.Tables[0].Rows.Count > 0)
{
string Text = ds.Tables[0].Rows[0]["Text"].ToString(); //素材类型
string ReplyId = ds.Tables[0].Rows[0]["ReplyId"].ToString(); //素材ID
string typeId = ds.Tables[0].Rows[0]["ReplyType"].ToString(); //素材ID
BaseService.WriteLogWeixin("ReplyId：" + ReplyId);
BaseService.WriteLogWeixin("typeId：" + typeId);
switch (typeId)
{
case MaterialType.TEXT: //回复文字消息
//ReplyText(materialId);
ReplyTextJermyn(Text);
break;
case MaterialType.IMAGE_TEXT: //回复图文消息
//ReplyNews(materialId);
ReplyNewsJermyn(ReplyId, keywordType, 1);
break;
default:
break;
}
}
else
{
//推送客服消息 qianzhi 2014-03-04
VipBLL vipService = new VipBLL(requestParams.LoggingSessionInfo);
var vipList = vipService.QueryByEntity(new VipEntity
{
WeiXinUserId = requestParams.OpenId,
WeiXin = requestParams.WeixinId
}, null);
if (vipList != null && vipList.Length > 0)
{
var vipEntity = vipList.FirstOrDefault();
CSInvokeMessageBLL msg = new CSInvokeMessageBLL(requestParams.LoggingSessionInfo);
msg.SendMessage(1, vipEntity.VIPID, 0, null, content, null, null, null, 1);
}
}
}
//处理文本消息
public void HandlerTextOld()
{
var content = requestParams.XmlNode.SelectSingleNode("//Content").InnerText.Trim(); //文本消息内容
var keywordDAO = new WKeywordReplyDAO(requestParams.LoggingSessionInfo);
var ds = keywordDAO.GetMaterialByKeyword(content);
#region 星临时代码 以后需要删除 qianzhi 2014-01-16
//复星临时代码 以后需要删除 qianzhi 2014-01-16
if (ds == null || ds.Tables.Count == 0 || ds.Tables[0].Rows.Count == 0)
{
ds = keywordDAO.GetMaterialByKeyword("任意回复");
}
#endregion
if (ds != null && ds.Tables.Count > 0 && ds.Tables[0].Rows.Count > 0)
{
string typeId = ds.Tables[0].Rows[0]["MaterialTypeId"].ToString(); //素材类型
string materialId = ds.Tables[0].Rows[0]["MaterialId"].ToString(); //素材ID
BaseService.WriteLogWeixin("typeId：" + typeId);
BaseService.WriteLogWeixin("materialId：" + materialId);
switch (typeId)
{
case MaterialType.TEXT: //回复文字消息
ReplyText(materialId);
break;
case MaterialType.IMAGE_TEXT: //回复图文消息
ReplyNews(materialId);
break;
default:
break;
}
}
else//如果取不到关键字回复或者自动回复，就使用客服信息程序
{
//推送客服消息 qianzhi 2014-03-04
VipBLL vipService = new VipBLL(requestParams.LoggingSessionInfo);
var vipList = vipService.QueryByEntity(new VipEntity
{
WeiXinUserId = requestParams.OpenId,
WeiXin = requestParams.WeixinId
}, null);
if (vipList != null && vipList.Length > 0)
{
var vipEntity = vipList.FirstOrDefault();
CSInvokeMessageBLL msg = new CSInvokeMessageBLL(requestParams.LoggingSessionInfo);//调用客服信息
/// <summary>
/// 发送消息
/// </summary>
/// <param name="csPipelineId">消息通道ID1:微信2:短信3:IOS4:Android</param>
/// <param name="userId">发送者ID</param>
/// <param name="isCS">是否是客服1：是0：否</param>
/// <param name="messageId">要回复的消息ID，如果为首次请求，请传NULL</param>
/// <param name="messageContent">消息内容</param>
/// <param name="serviceTypeId">服务类型，用于特殊类型的服务，如订单咨询</param>
/// <param name="objectId">服务对象ID，请求对的对象ID，如订单ID</param>
/// <param name="messageTypeId">消息类型，默认为NULL，如果是特殊类型的消息，则传特殊类型定义ID，现在暂定=5的ID为 微信优先、短信其次、App再次发送</param>
/// <param name="contentTypeId">消息内容类型默认NULL或 1文本 2图片 3语音 4 视频 </param>
/// <param name="sign">短信签名</param>
/// <param name="mobileNo"></param>
msg.SendMessage(1, vipEntity.VIPID, 0, null, content, null, null, null, 1);
}
}
}
