/// <summary>
/// 服务单保存申请
/// </summary>
/// <param name="afsServiceId"></param>
/// <returns></returns>
public static ResultDTO CreateAfsApply(AfterSaleDto dto)
{
try
{
string token = JdHelper.GetToken();
var par = JsonHelper.JsonSerializer(dto);
string postData = "token=" + token + "¶m=" + par;
string jsonstr = WebRequestHelper.SendPostInfo(UrlBase + "afterSale/createAfsApply", postData);
var resullt = Newtonsoft.Json.JsonConvert.DeserializeObject <JdResultDto>(jsonstr);
if (resullt.Success)
{
LogHelper.Info("JDSV.CreateAfsApply 服务单保存申请 成功，Request: " + postData + "，Response: " + jsonstr);
return(new ResultDTO {
isSuccess = true
});
}
else
{
LogHelper.Error("JDSV.CreateAfsApply 服务单保存申请 失败，Request: " + postData + "，Response: " + resullt.ResultCode + "-" + resullt.ResultMessage);
return(new ResultDTO {
isSuccess = false, ResultCode = resullt.ResultCode ?? -1, Message = resullt.ResultMessage
});
}
}
catch (Exception ex)
{
LogHelper.Error("JDSV.CreateAfsApply 服务单保存申请 异常", ex);
return(new ResultDTO {
isSuccess = false, Message = ex.Message, ResultCode = -1
});
}
}
public static ResultDTO SubmitRefund(ContextSession contextSession, CommodityOrder order, OrderItem orderItem, OrderRefundAfterSales refund, AddressInfo address)
{
if (address == null)
{
return(new ResultDTO {
isSuccess = false, Message = "取件地址不能为空。"
});
}
var strCommodityOrderId = orderItem.CommodityOrderId.ToString();
var jdorderitem = JdOrderItem.ObjectSet()
.Where(_ => _.CommodityOrderId == strCommodityOrderId && _.TempId == orderItem.CommodityId).FirstOrDefault();
if (jdorderitem == null)
{
return(new ResultDTO {
isSuccess = false, ResultCode = 1, Message = "该订单不是京东订单。"
});
}
AfterSaleDto dto = new AfterSaleDto();
dto.jdOrderId = jdorderitem.JdOrderId;
dto.customerExpect = 10;
dto.questionDesc = refund.RefundDesc;
dto.questionPic = refund.OrderRefundImgs;
dto.asCustomerDto = new AfterSaleCustomerDto()
{
jdOrderId = jdorderitem.JdOrderId,
customerContactName = address.customerContactName,
customerTel = address.customerTel
};
dto.asPickwareDto = new AfterSalePickwareDto()
{
pickwareType = 4,
pickwareProvince = address.pickwareProvince,
pickwareCity = address.pickwareCity,
pickwareCounty = address.pickwareCounty,
pickwareVillage = address.pickwareVillage,
pickwareAddress = address.pickwareAddress
};
dto.asReturnwareDto = new AfterSaleReturnwareDto
{
returnwareType = 10,
returnwareCity = address.pickwareCity,
returnwareCounty = address.pickwareCounty,
returnwareProvince = address.pickwareProvince,
returnwareVillage = address.pickwareVillage,
returnwareAddress = address.pickwareAddress
};
dto.asDetailDto = new AfterSaleDetailDto()
{
skuId = jdorderitem.CommoditySkuId,
skuNum = orderItem.Number
};
var result = JDSV.CreateAfsApply(dto);
if (result.isSuccess)
{
// 保存到 JdOrderRefundAfterSales
var jdOrderRefundAfterSales = JdOrderRefundAfterSales.CreateJdOrderRefundAfterSales();
jdOrderRefundAfterSales.AppId = order.AppId;
jdOrderRefundAfterSales.OrderRefundAfterSalesId = refund.Id;
jdOrderRefundAfterSales.OrderId = orderItem.CommodityOrderId;
jdOrderRefundAfterSales.OrderItemId = orderItem.Id;
jdOrderRefundAfterSales.JdOrderId = jdorderitem.JdOrderId;
jdOrderRefundAfterSales.CommodityId = orderItem.CommodityId;
jdOrderRefundAfterSales.CommodityNum = orderItem.Number;
jdOrderRefundAfterSales.SkuId = jdorderitem.CommoditySkuId;
jdOrderRefundAfterSales.Cancel = 1;
jdOrderRefundAfterSales.PickwareType = 4;
jdOrderRefundAfterSales.CustomerContactName = address.customerContactName;
jdOrderRefundAfterSales.CustomerTel = address.customerTel;
jdOrderRefundAfterSales.PickwareAddress = address.ProviceCityStr + address.pickwareAddress;
jdOrderRefundAfterSales.AfsServiceStep = 10;
jdOrderRefundAfterSales.AfsServiceStepName = "申请阶段";
contextSession.SaveObject(jdOrderRefundAfterSales);
}
else
{
bool isWriteLog = false;
switch (result.ResultCode)
{
case -1: // 系统异常
break;
//京东异常
case 2000:
result.Message = "提交失败，请重试~";
break;
case 6000:
result.Message = "网络异常，请稍后重试~";
break;
case 6001:
case 6002:
case 6003:
case 6004:
case 6006:
case 6007:
case 6011:
case 6012:
isWriteLog = true;
break;
case 6005:
result.Message = "收货后才能申请退货~";
break;
case 6008:
result.Message = "收货后才能申请退货~";
break;
case 6009:
result.Message = "该商品不支持售后~";
break;
case 6010:
result.Message = "退货申请商品数量超过订单商品数量~";
isWriteLog = true;
break;
case 6013:
result.Message = "售后申请审核未通过，如有异议，请联系客服处理~";
break;
default:
break;
}
if (isWriteLog)
{
var log = new Jinher.AMP.BTP.Deploy.JdlogsDTO
{
Id = Guid.NewGuid(),
Content = "【" + order.Code + "】中的" + orderItem.Name + "商品【" + jdorderitem.CommoditySkuId + "】，提交售后申请失败，失败原因：【" + result.ResultCode + ":" + result.Message + "】"
};
JdlogsFacade facade = new JdlogsFacade();
facade.SaveJdlogs(log);
}
}
return(result);
}
