public async Task <TicketSummaryResponse> AddTicket([FromBody] AddTicketArgs args)
{
var service = new TicketService();
var result = await service.AddTicket(args);
return(result);
}
public async Task <TicketSummaryResponse> AddTicket(AddTicketArgs args)
{
if (!string.IsNullOrEmpty(args.Cc))
{
using (SmtpClient client = new SmtpClient(Configuration.SmtpHost))
using (MailMessage mm = new MailMessage(Configuration.SystemEmail, args.Cc, args.Subject, args.Message))
client.Send(mm);
}
Dictionary <string, string> dict = new Dictionary <string, string>();
dict.Add("action", "add-ticket");
dict.Add("resource_id", args.ResourceID.ToString());
dict.Add("email", args.Email);
dict.Add("name", args.Name);
dict.Add("queue", args.Queue);
dict.Add("subject", args.Subject);
dict.Add("message", args.Message);
dict.Add("pri", args.Priority);
dict.Add("search", TicketSearchTypeUtil.ToString(args.Search));
dict.Add("format", "json");
FormUrlEncodedContent content = new FormUrlEncodedContent(dict);
var msg = await _httpClient.PostAsync("data-exec.php", content);
var result = await msg.Content.ReadAsAsync <TicketSummaryResponse>();
return(result);
}
