/// <summary>
/// This method is to handle adding helpdesk business logic
/// </summary>
/// <param name="request">This is the request with the info to add the helpdesk</param>
/// <returns>Returns a response with the id and indications of success</returns>
public AddHelpdeskResponse AddHelpdesk(AddHelpdeskRequest request)
{
var response = new AddHelpdeskResponse();
try
{
response = (AddHelpdeskResponse)request.CheckValidation(response);
if (response.Status == HttpStatusCode.BadRequest)
{
return(response);
}
var dataLayer = new HelpdeskDataLayer();
int?helpdeskId = dataLayer.AddHelpdesk(request);
if (helpdeskId.HasValue)
{
response.HelpdeskID = helpdeskId.Value;
response.Status = HttpStatusCode.OK;
}
}
catch (Exception ex)
{
response.Status = HttpStatusCode.InternalServerError;
response.StatusMessages.Add(new StatusMessage(HttpStatusCode.InternalServerError, "Unable to add helpdesk"));
s_logger.Error(ex, "Unable to add helpdesk.");
}
return(response);
}
public void AddHelpdeskNoName()
{
var request = new AddHelpdeskRequest()
{
HasCheckIn = false,
HasQueue = true
};
var facade = new HelpdeskFacade();
var response = facade.AddHelpdesk(request);
Assert.AreEqual(HttpStatusCode.BadRequest, response.Status);
}
/// <summary>
/// This method is used to add a new helpdesk to the database
/// </summary>
/// <param name="request">The information of the helpdesk</param>
/// <returns>The id of the helpdesk that was added</returns>
public int?AddHelpdesk(AddHelpdeskRequest request)
{
int?helpdeskId = null;
Helpdesksettings helpdesk = new Helpdesksettings();
helpdesk.Name = request.Name;
helpdesk.HasCheckIn = request.HasCheckIn;
helpdesk.HasQueue = request.HasQueue;
using (helpdesksystemContext context = new helpdesksystemContext())
{
context.Add(helpdesk);
context.SaveChanges();
helpdeskId = helpdesk.HelpdeskId;
}
return(helpdeskId);
}
public void UpdateHelpdesk()
{
var request = new AddHelpdeskRequest()
{
HasCheckIn = false,
HasQueue = true,
Name = AlphaNumericStringGenerator.GetString(10)
};
var facade = new HelpdeskFacade();
var response = facade.AddHelpdesk(request);
Assert.AreEqual(HttpStatusCode.OK, response.Status);
Assert.IsTrue(response.HelpdeskID > 0);
using (helpdesksystemContext context = new helpdesksystemContext())
{
var helpdesk = context.Helpdesksettings.FirstOrDefault(p => p.HelpdeskId == response.HelpdeskID);
Assert.IsNotNull(helpdesk);
}
var updateRequest = new UpdateHelpdeskRequest()
{
HasCheckIn = true,
HasQueue = true,
Name = AlphaNumericStringGenerator.GetString(10)
};
var updateResponse = facade.UpdateHelpdesk(response.HelpdeskID, updateRequest);
Assert.AreEqual(HttpStatusCode.OK, response.Status);
using (helpdesksystemContext context = new helpdesksystemContext())
{
var helpdesk = context.Helpdesksettings.FirstOrDefault(p => p.HelpdeskId == response.HelpdeskID);
Assert.IsNotNull(helpdesk);
Assert.AreEqual(updateRequest.HasCheckIn, helpdesk.HasCheckIn);
Assert.AreEqual(updateRequest.HasQueue, helpdesk.HasQueue);
Assert.AreEqual(updateRequest.Name, helpdesk.Name);
}
}
public void GetTimespanFound()
{
AddHelpdeskRequest addHelpdeskRequest = new AddHelpdeskRequest
{
HasCheckIn = false,
HasQueue = true,
Name = AlphaNumericStringGenerator.GetString(10)
};
HelpdeskFacade helpdeskFacade = new HelpdeskFacade();
AddHelpdeskResponse addHelpdeskResponse = helpdeskFacade.AddHelpdesk(addHelpdeskRequest);
Assert.AreEqual(HttpStatusCode.OK, addHelpdeskResponse.Status);
AddTimeSpanRequest addTimeSpanRequest = new AddTimeSpanRequest
{
HelpdeskId = addHelpdeskResponse.HelpdeskID,
Name = AlphaNumericStringGenerator.GetString(10),
StartDate = DateTime.Today,
EndDate = DateTime.Today.AddYears(1)
};
AddTimeSpanResponse addTimeSpanResponse = helpdeskFacade.AddTimeSpan(addTimeSpanRequest);
Assert.AreEqual(HttpStatusCode.OK, addTimeSpanResponse.Status);
GetTimeSpanResponse getTimespanResponse = helpdeskFacade.GetTimeSpan(addTimeSpanResponse.SpanId);
Assert.AreEqual(HttpStatusCode.OK, getTimespanResponse.Status);
Assert.AreEqual(addTimeSpanRequest.Name, getTimespanResponse.Timespan.Name);
using (helpdesksystemContext context = new helpdesksystemContext())
{
var timespan = context.Timespans.FirstOrDefault(t => t.SpanId == addTimeSpanResponse.SpanId);
Assert.IsNotNull(timespan);
Assert.AreEqual(addHelpdeskResponse.HelpdeskID, timespan.HelpdeskId);
Assert.AreEqual(addTimeSpanRequest.Name, timespan.Name);
}
}
public IActionResult AddHelpdesk([FromBody] AddHelpdeskRequest request)
{
if (!IsAuthorized())
{
return(Unauthorized());
}
if (request == null)
{
return(BadRequest());
}
try
{
var facade = new HelpdeskFacade();
var response = facade.AddHelpdesk(request);
switch (response.Status)
{
case HttpStatusCode.OK:
return(Ok(response));
case HttpStatusCode.BadRequest:
return(BadRequest(BuildBadRequestMessage(response)));
case HttpStatusCode.InternalServerError:
return(StatusCode(StatusCodes.Status500InternalServerError));
case HttpStatusCode.NotFound:
return(NotFound());
}
s_logger.Fatal("This code should be unreachable, unknown result has occured.");
}
catch (Exception ex)
{
s_logger.Error(ex, "Unable to add helpdesk.");
}
return(StatusCode(StatusCodes.Status500InternalServerError));
}
/// <summary>
/// Adds a test helpdesk in the database.
/// </summary>
/// <param name="name">Name of the Helpdesk (auto-generates if not provided, or empty string is provided).</param>
/// <param name="hasCheckin">Determines if the helpdesk utilises the check-in/check-out functionality.</param>
/// <param name="hasQueue">Determines if the helpdesk utilises the queue functionality.</param>
/// <returns></returns>
public TestDataHelpdesk AddHelpdesk(string name = "", bool?hasCheckin = true, bool?hasQueue = true)
{
var request = new AddHelpdeskRequest();
if (name == "" && PopulateEmptyStrings)
{
request.Name = AlphaNumericStringGenerator.GetString(10);
}
else
{
request.Name = name;
}
request.Name = string.IsNullOrEmpty(name) && PopulateEmptyStrings?AlphaNumericStringGenerator.GetString(10) : name;
request.HasCheckIn = (bool)hasCheckin;
request.HasQueue = (bool)hasQueue;
var response = HelpdeskFacade.AddHelpdesk(request);
TestDataHelpdesk data = new TestDataHelpdesk(request, response);
return(data);
}
public TestDataHelpdesk(AddHelpdeskRequest request, AddHelpdeskResponse response)
{
Request = request;
Response = response;
}
