public void Execute(IServiceProvider serviceProvider)
{
SqlDataAccess sda = null;
sda = new SqlDataAccess();
sda.openConnection(Globals.ConnectionString);
try
{
#region | SERVICE |
IPluginExecutionContext context = (IPluginExecutionContext)serviceProvider.GetService(typeof(IPluginExecutionContext));
#region | Validate Request |
//Target yoksa veya Entity tipinde değilse, devam etme.
if (!context.InputParameters.Contains("Target") || !(context.InputParameters["Target"] is Entity))
{
return;
}
#endregion
IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);
#endregion
Entity entity = (Entity)context.InputParameters["Target"];
#region | ADD PHONECALL QUEUE |
Guid ownerId = entity.Attributes.Contains("ownerid") ? ((EntityReference)entity["ownerid"]).Id : Guid.Empty;
if (ownerId != Guid.Empty)
{
SystemUser user = SystemUserHelper.GetSystemUserInfo(ownerId, sda);
if (user.SystemUserId != Guid.Empty)
{
if (user.UserType != null && user.UserType == UserTypes.CallCenter) //Telefon görüşmesinin sahibi Call Center kullanıcısı ise
{
MsCrmResultObject callCenterQueueResult = GeneralHelper.GetQueues(QueueTypes.CallCenter, sda);
if (callCenterQueueResult.Success)
{
Queue callCenterQueue = ((List <Queue>)callCenterQueueResult.ReturnObject)[0];
MsCrmResult phoneQueueResult = ActivityHelper.AddPhoneCallToQueue(entity.Id, callCenterQueue.QueueId, service);
if (!phoneQueueResult.Success)
{
throw new Exception(phoneQueueResult.Result);
}
}
}
}
}
if (entity.Attributes.Contains("regardingobjecttypecode"))
{
}
#endregion
#region | ADD PHONECALL QUEUE | Kuyruk lookup'ında hangi kuyruk seçilirse create anında kaydı otomatik olarak o kuyruğa atanır.
Guid queueId = entity.Attributes.Contains("new_queueid") ? ((EntityReference)entity["new_queueid"]).Id : Guid.Empty;
if (queueId != Guid.Empty)
{
MsCrmResult phoneQueueResult = ActivityHelper.AddPhoneCallToQueue(entity.Id, queueId, service);
if (!phoneQueueResult.Success)
{
throw new Exception(phoneQueueResult.Result);
}
}
#endregion
}
catch (Exception ex)
{
throw new InvalidPluginExecutionException(ex.Message);
}
finally
{
if (sda != null)
{
sda.closeConnection();
}
}
}
