protected void btn_closeIncident_Click(object sender, EventArgs e)
{
TechSupportContext context = new TechSupportContext();
if (Convert.ToInt32(ddl_openIncidents.SelectedValue) > 0)
{
context.closeIncident(Convert.ToInt32(ddl_openIncidents.SelectedValue));
lbl_incident_close.ForeColor = System.Drawing.Color.Black;
lbl_incident_close.Text = "Indident " + ddl_openIncidents.SelectedValue + " closed";
// The following code is for making sure that the open incident drop down list
// and the accordion refresh when the data has been altered.
// I feel like there must be a better way to handle this, but this is what I have for now.
List <Incident> incident = context.returnIncidents(Convert.ToInt32(ddl_customers.SelectedValue));
List <SportsPro.Models.Incident> openIncidents = context.getOpenIncidents();
Accd_Incident_View.DataSource = incident;
ddl_openIncidents.DataSource = openIncidents;
ddl_openIncidents.DataValueField = "IncidentID";
ddl_openIncidents.DataTextField = "IncidentID";
ddl_openIncidents.DataBind();
Accd_Incident_View.DataBind();
}
else
{
// If there is no data in the open incident drop down list, we display an error message
lbl_incident_close.ForeColor = System.Drawing.Color.Red;
lbl_incident_close.Text = "No Incident Selected";
}
}
protected void btn_submit_Click(object sender, EventArgs e)
{
// We check to make sure we have legitimate data inputs
Boolean isTitleValid = (!string.IsNullOrWhiteSpace(tb_title.Text));
Boolean isDescriptionValid = (!string.IsNullOrWhiteSpace(tb_description.Text));
Boolean isTechnicianValid = (Convert.ToInt32(ddl_technicians.SelectedValue) > 0);
Boolean isProductValid = (!string.IsNullOrWhiteSpace(ddl_products.SelectedValue));
Boolean allValid = (isDescriptionValid && isProductValid && isTechnicianValid && isTitleValid);
// If all input is valid, we create a new Incident and add it to our data model
if (allValid)
{
Incident newIncident = new Incident();
newIncident.CustomerID = Convert.ToInt32(ddl_customers.SelectedValue);
newIncident.ProductCode = ddl_products.SelectedValue;
newIncident.TechID = Convert.ToInt32(ddl_technicians.SelectedValue);
newIncident.DateOpened = DateTime.Now;
newIncident.DateClosed = null;
newIncident.Title = tb_title.Text;
newIncident.Description = tb_description.Text;
TechSupportContext newContext = new TechSupportContext();
newContext.addIncident(newIncident);
// We make sure any error messages are no longer visible, inform the user of success, and clear the textboxes
hideAllErrorMessages();
lbl_submitted.ForeColor = System.Drawing.Color.Black;
lbl_submitted.Text = "Incident \"" + tb_title.Text + "\" has been added.";
tb_title.Text = "";
tb_description.Text = "";
// The following code is for making sure that the open incident drop down list
// and the accordion refresh when the data has been altered.
// I feel like there must be a better way to handle this, but this is what I have for now.
List <Incident> incident = newContext.returnIncidents(Convert.ToInt32(ddl_customers.SelectedValue));
List <SportsPro.Models.Incident> openIncidents = newContext.getOpenIncidents();
Accd_Incident_View.DataSource = incident;
ddl_openIncidents.DataSource = openIncidents;
ddl_openIncidents.DataValueField = "IncidentID";
ddl_openIncidents.DataTextField = "IncidentID";
ddl_openIncidents.DataBind();
Accd_Incident_View.DataBind();
}
else
{
// If there is a problem with one of the inputs, we display the appropriate error messages
if (!isTitleValid)
{
lbl_titleError.Visible = true;
}
if (!isDescriptionValid)
{
lbl_descError.Visible = true;
}
if (!isTechnicianValid)
{
lbl_technicianError.Visible = true;
}
if (!isProductValid)
{
lbl_productsError.Visible = true;
}
lbl_submitted.ForeColor = System.Drawing.Color.Red;
lbl_submitted.Text = "Please enter all information correctly";
}
}
protected void Page_Load(object sender, EventArgs e)
{
var techSupportContext = new TechSupportContext();
// If this is the first time we are loading the page, we query the data and populate the drop down lists
if (!Page.IsPostBack)
{
List <SportsPro.Models.Customer> customerList = techSupportContext.getAllCustomers();
List <SportsPro.Models.Technician> technicianList = techSupportContext.getAllTechnicians();
List <SportsPro.Models.Product> productList = techSupportContext.getAllProducts();
List <SportsPro.Models.Incident> openIncidents = techSupportContext.getOpenIncidents();
if (customerList != null)
{
ddl_customers.DataSource = customerList;
ddl_customers.DataValueField = "CustomerID";
ddl_customers.DataTextField = "Name";
ddl_customers.DataBind();
}
if (technicianList != null)
{
ddl_technicians.DataSource = technicianList;
ddl_technicians.DataValueField = "TechID";
ddl_technicians.DataTextField = "Name";
ddl_technicians.DataBind();
}
if (productList != null)
{
ddl_products.DataSource = productList;
ddl_products.DataValueField = "ProductCode";
ddl_products.DataTextField = "Name";
ddl_products.DataBind();
}
if (openIncidents != null)
{
ddl_openIncidents.DataSource = openIncidents;
ddl_openIncidents.DataValueField = "IncidentID";
ddl_openIncidents.DataTextField = "IncidentID";
ddl_openIncidents.DataBind();
}
}
// Now, whenever a PostBack happens, the Accordian Control updates it's data
int selectedID = Convert.ToInt32(ddl_customers.SelectedValue);
// We make sure that the selected value in the Customer ddl is a valid integer.
if (selectedID > 0)
{
TechSupportContext context = new TechSupportContext();
List <Incident> incident = context.returnIncidents(selectedID);
Accd_Incident_View.DataSource = incident;
Accd_Incident_View.DataBind();
// The following line makes sure that the Accordian clears itself if a Customer without issues is selected
if (incident == null)
{
Accd_Incident_View.Panes.Clear();
}
}
}