protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
int taskID = 0;
if (Request.QueryString["isedit"] == null & Request.QueryString["TaskID"] == null)
{
Response.Redirect("~/404.aspx");
}
if (!int.TryParse(Request.QueryString["TaskID"].ToString(), out taskID))
{
taskID = 0;
}
Session["taskid"] = taskID;
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
if (!t.LoadByPrimaryKey(taskID))
{
Response.Redirect("~/404.aspx");
}
ADefHelpDeskTaskDetailsQuery tQ = new ADefHelpDeskTaskDetailsQuery("a");
ADefHelpDeskTaskDetailsCollection tC = new ADefHelpDeskTaskDetailsCollection();
tQ.SelectAll().Where(tQ.TaskID == taskID && tQ.DetailType == "Details");
tQ.es.Top = 1;
tC.Load(tQ);
//Fill the Form
txtTitle.Text = t.Description;
if (tC.Count > 0)
{
foreach (ADefHelpDeskTaskDetails aT in tC)
{
txtDesc.Text = aT.Description;
}
}
}
}
public void grdTask_ApproveByPic(string TaskID)
{
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
int taskID = 0;
if (int.TryParse(TaskID, out taskID))
{
if (t.LoadByPrimaryKey(taskID))
{
Session["TaskID"] = taskID;
X.Msg.Show(new MessageBoxConfig
{
Title = "Confirm?",
Message = "You agree to declare that this task has been done completely ?",
Buttons = MessageBox.Button.YESNO,
MessageBoxButtonsConfig = new MessageBoxButtonsConfig
{
Yes = new MessageBoxButtonConfig
{
Text = "Yes",
Handler = "App.direct.PicConfirmAsFinished()"
},
No = new MessageBoxButtonConfig
{
Text = "No",
Handler = "App.direct.PicCancelConfirmAsFinished()"
}
},
AnimEl = this.grdTask.ClientID,
Icon = MessageBox.Icon.QUESTION
});
}
}
}
public void btnSave_Click()
{
if (string.IsNullOrEmpty(txtTitle.Text) && string.IsNullOrEmpty(txtDesc.Text) && string.IsNullOrEmpty(cmbServiceUnit.SelectedItem.Value))
{
return;
}
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
ADefHelpDeskTasksQuery tQ = new ADefHelpDeskTasksQuery("a");
ADefHelpDeskTasksCollection tC = new ADefHelpDeskTasksCollection();
ADefHelpDeskTaskDetails tD = new ADefHelpDeskTaskDetails();
t.PortalID = 0;
t.Description = txtTitle.Text;
t.Status = "New";
t.Priority = "High";
t.CreatedDate = DateTime.Now;
t.EstimatedStart = DateTime.Now;
t.EstimatedCompletion = DateTime.Now.AddDays(7);
t.DueDate = DateTime.Now.AddDays(14);
t.AssignedRoleID = 1;
//Password Ticket
string tikPass = Guid.NewGuid().ToString();
t.TicketPassword = tikPass;
t.RequesterEmail = AppSession.ServiceUnit.UserServiceUnitID; //RequesterEmail = the requestor service unit
t.RequesterPhone = cmbServiceUnit.SelectedItem.Value; //RequesterPhone = the service unit which take charge of the request
//Get username ID
ADefHelpDeskUsersQuery uq = new ADefHelpDeskUsersQuery("a");
ADefHelpDeskUsersCollection uc = new ADefHelpDeskUsersCollection();
uq.SelectAll().Where(uq.Username == HttpContext.Current.User.Identity.Name.ToString().Trim());
uq.es.Top = 1;
uc.Load(uq);
if (uc.Count > 0)
{
foreach (ADefHelpDeskUsers u in uc)
{
t.RequesterUserID = u.UserID;
t.RequesterName = u.FirstName;
}
}
t.Save();
tQ.SelectAll().Where(tQ.TicketPassword == tikPass);
tQ.es.Top = 1;
tC.Load(tQ);
if (tC.Count > 0)
{
foreach (ADefHelpDeskTasks tt in tC)
{
tD.TaskID = tt.TaskID;
tD.DetailType = "Details";
tD.InsertDate = tt.CreatedDate;
tD.Description = txtDesc.Text;
tD.UserID = tt.RequesterUserID;
tD.Save();
}
}
MessageBus.Default.Publish("grdTask_Refresh");
//X.Js.Call("onWinClose");
}
public void PicConfirmAsFinished()
{
int taskID = (int)Session["TaskID"];
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
if (t.LoadByPrimaryKey(taskID))
{
t.ApprovedByRequestorID = AppSession.UserLogin.UserID;
t.ApprovedByRequestorDateTime = DateTime.Now;
t.Save();
X.Msg.Notify("Success", "PIC successfully confirms the task as finished completely").Show();
//Refresh GridPanel
MessageBus.Default.Publish("grdTask_Refresh");
}
}
public void ConfirmAsFinished()
{
int taskID = (int)Session["TaskID"];
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
if (t.LoadByPrimaryKey(taskID))
{
t.ConfirmAsFinishDate = DateTime.Now;
t.Status = "Resolved";
t.Save();
X.Msg.Notify("Success", "Successfully confirmed as finished").Show();
//Refresh GridPanel
MessageBus.Default.Publish("grdTask_Refresh");
}
}
public void grdTask_Select()
{
int taskID = 0;
RowSelectionModel rm = this.grdTask.GetSelectionModel() as RowSelectionModel;
if (rm.SelectedRows.Count > 0)
{
if (!int.TryParse(rm.SelectedRow.RecordID, out taskID))
{
taskID = 0;
}
if (taskID <= 0)
{
return;
}
Session["TaskID"] = taskID;
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
if (t.LoadByPrimaryKey(taskID))
{
ADefHelpDeskTaskDetailsQuery tQ = new ADefHelpDeskTaskDetailsQuery("a");
ADefHelpDeskTaskDetailsCollection tC = new ADefHelpDeskTaskDetailsCollection();
tQ.SelectAll().Where(tQ.TaskID == taskID);
tC.Load(tQ);
if (tC.Count > 0)
{
string detail = string.Empty;
foreach (ADefHelpDeskTaskDetails tD in tC)
{
ADefHelpDeskUsers u = new ADefHelpDeskUsers();
detail += tD.Description;
if (u.LoadByPrimaryKey((int)tD.UserID))
{
detail += "<br><br><b>User : </b>" + u.FirstName;
//detail += "<b>User : </b>" + u.FirstName + ", <b>Insert Date : </b>" + tD.InsertDate.ToString();
//detail += "<br><br><br>";
}
detail += ", <b>Insert Date : </b>" + tD.InsertDate.ToString() + "<br>---------------------------------------------------------<br>";
lblHtml.Html = detail;
}
}
else
{
lblHtml.Html = string.Empty;
}
}
}
}
public void grdTask_Cancel(string TaskID)
{
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
int taskID = 0;
if (int.TryParse(TaskID, out taskID))
{
if (t.LoadByPrimaryKey(taskID))
{
if (AppSession.ServiceUnit.UserServiceUnitID == "HIT" || AppSession.ServiceUnit.UserServiceUnitID == "IT" || AppSession.ServiceUnit.UserServiceUnitID == t.RequesterPhone)
{
if (t.Status == "Resolved")
{
X.Msg.Alert("Error", "This request has been resolved").Show();
return;
}
if (t.Status == "Cancelled")
{
X.Msg.Alert("Error", "This request has been cancelled").Show();
return;
}
t.Status = "Cancelled";
t.Save();
X.Msg.Show(new MessageBoxConfig
{
Title = "Success",
Message = "Request Cancelled",
Buttons = MessageBox.Button.OK,
Icon = MessageBox.Icon.INFO,
AnimEl = this.grdTask.ClientID
});
//Refresh GridPanel
MessageBus.Default.Publish("grdTask_Refresh");
}
else
{
X.Msg.Notify("Error", "You don not have the privileges to cancell this task").Show();
}
}
}
}
public void btnConfirmAlls_Click()
{
string messagesuccess = string.Empty;
if (AppSession.UserLogin.UserID == 36)
{
messagesuccess = "Her Majesty Santi Dwiyanti S.Si, Apt, the pride of RSCM Kencana, has successfully confirms all tasks as finished completely ";
}
else
{
messagesuccess = "PIC successfully confirms all tasks as finished completely";
}
ADefHelpDeskTasksQuery tQ = new ADefHelpDeskTasksQuery("a");
ADefHelpDeskTasksCollection tC = new ADefHelpDeskTasksCollection();
tQ.SelectAll().Where(tQ.ApprovedByRequestorID.IsNull(), tQ.ApprovedByRequestorDateTime.IsNull(), tQ.Status == "Resolved");
if (AppSession.ServiceUnit.UserServiceUnitID != null)
{
tQ.Where(tQ.RequesterEmail == AppSession.ServiceUnit.UserServiceUnitID);
}
tC.Load(tQ);
if (tC.Count > 0)
{
foreach (var t in tC)
{
ADefHelpDeskTasks at = new ADefHelpDeskTasks();
if (at.LoadByPrimaryKey((int)t.TaskID))
{
at.ApprovedByRequestorID = AppSession.UserLogin.UserID;
at.ApprovedByRequestorDateTime = DateTime.Now;
at.Save();
X.Msg.Notify("Success", messagesuccess).Show();
//Refresh GridPanel
MessageBus.Default.Publish("grdTask_Refresh");
}
}
}
}
public void grdTask_Confirm(string TaskID)
{
int taskID = 0;
if (!int.TryParse(TaskID, out taskID))
{
taskID = 0;
}
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
if (t.LoadByPrimaryKey(taskID))
{
if (t.Status == "Resolved" || t.Status == "Cancelled" || t.Status == "OnHold")
{
X.Msg.Notify("Info", "Unable to mark as finished, either task already confirmed or cancelled").Show();
return;
}
if (AppSession.ServiceUnit.UserServiceUnitID == "HIT" || AppSession.ServiceUnit.UserServiceUnitID == "IT" || AppSession.ServiceUnit.UserServiceUnitID == t.RequesterPhone)
{
Session["TaskID"] = taskID;
X.Msg.Show(new MessageBoxConfig
{
Title = "Confirm?",
Message = "Are You sure want to confirm as finished ?",
Buttons = MessageBox.Button.YESNO,
MessageBoxButtonsConfig = new MessageBoxButtonsConfig
{
Yes = new MessageBoxButtonConfig
{
Text = "Yes",
Handler = "App.direct.ConfirmAsFinished()"
},
No = new MessageBoxButtonConfig
{
Text = "No",
Handler = "App.direct.CancelConfirmAsFinished()"
}
},
AnimEl = this.grdTask.ClientID,
Icon = MessageBox.Icon.QUESTION
});
//t.Status = "Resolved";
//t.Save();
//X.Msg.Show(new MessageBoxConfig
//{
// Title = "Success",
// Message = "Request Confirmed",
// Buttons = MessageBox.Button.OK,
// Icon = MessageBox.Icon.INFO,
// AnimEl = this.grdTask.ClientID
//});
////Refresh GridPanel
//MessageBus.Default.Publish("grdTask_Refresh");
}
else
{
X.Msg.Notify("Error", "You don not have the privileges to confirm this task").Show();
}
}
}
public void btnSave_Click()
{
int taskID = 0;
if (Session["taskid"] != null)
{
taskID = (int)Session["taskid"];
}
else
{
Response.Redirect("~/404.aspx");
}
ADefHelpDeskTasks t = new ADefHelpDeskTasks();
ADefHelpDeskTaskDetails td = new ADefHelpDeskTaskDetails();
ADefHelpDeskTaskDetailsQuery tdQ = new ADefHelpDeskTaskDetailsQuery("a");
ADefHelpDeskTaskDetailsCollection tdC = new ADefHelpDeskTaskDetailsCollection();
if (t.LoadByPrimaryKey(taskID))
{
t.Description = txtTitle.Text;
tdQ.SelectAll().Where(tdQ.TaskID == taskID, tdQ.DetailType == "Details");
tdQ.es.Top = 1;
tdC.Load(tdQ);
if (tdC.Count > 0)
{
foreach (ADefHelpDeskTaskDetails ttt in tdC)
{
if (td.LoadByPrimaryKey((int)ttt.DetailID))
{
td.Description = txtDesc.Text;
td.Save();
}
}
}
t.Save();
}
//t.PortalID = 0;
//t.Description = txtDesc.Text;
//t.Status = "New";
//t.Priority = "High";
//t.CreatedDate = DateTime.Now;
//t.EstimatedStart = DateTime.Now;
//t.EstimatedCompletion = DateTime.Now.AddDays(7);
//t.DueDate = DateTime.Now.AddDays(14);
//t.AssignedRoleID = 1;
//Password Ticket
//Guid g = new Guid();
//t.TicketPassword = Guid.NewGuid().ToString();
//Get username ID
//ADefHelpDeskUsersQuery uq = new ADefHelpDeskUsersQuery("a");
//ADefHelpDeskUsersCollection uc = new ADefHelpDeskUsersCollection();
//uq.SelectAll().Where(uq.Username == HttpContext.Current.User.Identity.Name.ToString().Trim());
//uq.es.Top = 1;
//uc.Load(uq);
//if (uc.Count > 0)
//{
// foreach (ADefHelpDeskUsers u in uc)
// {
// t.RequesterUserID = u.UserID;
// t.RequesterName = u.FirstName;
// }
//}
//t.Save();
MessageBus.Default.Publish("grdTask_Refresh");
//X.Js.Call("onWinClose");
}