/// <summary>
/// 根据回复邮件更新反馈回复
/// 此方法仅用于反射环境
/// </summary>
/// <param name="subject">标题</param>
/// <param name="sn">反馈信息流水号</param>
/// <param name="body">回复内容</param>
/// <param name="replyTime">回复时间</param>
/// <returns></returns>
public bool UpdateReplyByEmail(string subject, string sn, string body, string replyTime, string rawManage, string user, string stateText)
{
int start = sn.IndexOf("#");
HelperFactory hf = (HelperFactory)HttpContext.Current.Application[HelperFactory.ApplicationID];
Assistant = hf.Assistant;
AdviceReplyHelper arh = new AdviceReplyHelper();
arh.Assistant = hf.Assistant;
string adviceSN = sn.Remove(start, 1);
if (adviceSN != "")
{
int intAdviceSN = 0;
if (!int.TryParse(adviceSN, out intAdviceSN))
{
return(false);
}
Criteria c = new Criteria(CriteriaType.Equals, "SN", adviceSN);
if (Assistant.Count <Advice>(c) < 0)
{
return(false);
}
else
{
List <Advice> advice = Assistant.List <Advice>(c, null);
for (int i = 0; i < advice.Count; i++)
{
if (advice != null)
{
//处理反馈回复信息
AdviceReply adviceReply = new AdviceReply();
adviceReply.AdviceID = advice[i].ID;
adviceReply.Title = subject;
adviceReply.Content = body;
Account account = AccountHelper.GetAccountByEmail(user);
if (account == null)
{
return(true);
}
adviceReply.UserID = account.ID;
adviceReply.MailBody = rawManage;
adviceReply.CreateDate = DateTime.Now;
adviceReply.Updated = DateTime.Now;
//更新反馈信息
advice[i].ReplyCount += 1;//增加回复数
advice[i].Updated = DateTime.Now;
advice[i].ToHandleTime = Convert.ToDateTime(replyTime);
advice[i].ToOtherHandleUserID = adviceReply.UserID;
if (stateText == "上报办理")
{
advice[i].State = (int)AdviceState.Checking;
advice[i].ProcessState = ((int)AdviceState.Checking).ToString();
}
else
{
advice[i].State = (int)AdviceState.Finished;
advice[i].ProcessState = ((int)ProcessStates.Finished).ToString();
}
advice[i].IsRead = 1;
//处理反馈进度
Processing ap = ProcessingHelper.GetAdviceProcess(advice[i]);
if (ap == null)
{
ap = new Processing();
ap.ObjectID = advice[i].ID;
ap.CurLayerNO = "1";
ap.ProcessAccountID = adviceReply.UserID;
ap.ProcessDirection = "1";
ap.Remark = "";
ap.CreateDate = DateTime.Now;
}
ap.UpdateDate = DateTime.Now;
ap.ProcessAccountID = adviceReply.UserID;
ap.ProcessDirection = advice[i].ProcessDirection = "1";
#region 孟添加
AdviceType adviceType = AdviceTypeHelper.GetAdviceType(advice[i].TypeID);
switch (advice[i].State)
{
case (int)AdviceState.All:
break;
case (int)AdviceState.WaitAccept:
case (int)AdviceState.WaitHandle:
case (int)AdviceState.Finished:
break;
case (int)AdviceState.Checking:
int auditLevel = 0;
if (We7Helper.IsNumber(advice[i].ProcessState))
{
auditLevel = int.Parse(advice[i].ProcessState);
}
if (auditLevel < 0)
{
auditLevel = 0;
}
auditLevel += 1;
if (auditLevel > adviceType.FlowSeries)
{
advice[i].ProcessState = ((int)AdviceState.Finished).ToString();
advice[i].State = (int)AdviceState.Finished;
advice[i].MustHandle = 0;
}
else
{
advice[i].ProcessState = auditLevel.ToString();
}
break;
default:
break;
}
ap.CurLayerNO = advice[i].ProcessState;
#endregion
OperationAdviceInfo(adviceReply, advice[i], ap);
if (advice[i].State == (int)AdviceState.Finished)
{
AdviceEmailConfigs adviceEmailConfigs = new AdviceEmailConfigs();
AdviceEmailConfigInfo info = adviceEmailConfigs["ReplyUser"];
SendResultMailToAdvicer(advice[i], adviceReply, null, info);
}
if (stateText == "上报办理")
{
advice[i].State = (int)AdviceState.Checking;
AdviceReplyHelper.UpdateReplyByAdviceID(adviceReply, null);
}
else
{
advice[i].State = (int)AdviceState.Finished;
}
UpdateAdvice(advice[i], new string[] { "IsRead", "State", "ProcessState" });
}
}
return(true);
}
}
else
{
return(false);
}
}
/// <summary>
/// 根据回复邮件更新反馈回复
/// 此方法仅用于反射环境
/// </summary>
/// <param name="subject">标题</param>
/// <param name="sn">反馈信息流水号</param>
/// <param name="body">回复内容</param>
/// <param name="replyTime">回复时间</param>
/// <returns></returns>
public bool UpdateReplyByEmail(string subject, string sn, string body, string replyTime, string rawManage, string user)
{
int start = sn.IndexOf("#");
HelperFactory hf = (HelperFactory)HttpContext.Current.Application[HelperFactory.ApplicationID];
Assistant = hf.Assistant;
AdviceReplyHelper arh = new AdviceReplyHelper();
arh.Assistant = hf.Assistant;
string adviceSN = sn.Remove(start, 1);
if (adviceSN != "")
{
int intAdviceSN = 0;
if (!int.TryParse(adviceSN, out intAdviceSN))
{
return(false);
}
Criteria c = new Criteria(CriteriaType.Equals, "SN", adviceSN);
if (Assistant.Count <Advice>(c) < 0)
{
return(false);
}
else
{
List <Advice> advice = Assistant.List <Advice>(c, null);
for (int i = 0; i < advice.Count; i++)
{
if (advice != null)
{
//处理反馈回复信息
AdviceReply adviceReply = new AdviceReply();
adviceReply.AdviceID = advice[i].ID;
adviceReply.Title = subject;
adviceReply.Content = body;
Account account = AccountHelper.GetAccountByEmail(user);
if (account == null)
{
return(true);
}
adviceReply.UserID = account.ID;
adviceReply.MailBody = rawManage;
adviceReply.CreateDate = DateTime.Now;
adviceReply.Updated = DateTime.Now;
//更新反馈信息
advice[i].ReplyCount += 1;//增加回复数
advice[i].Updated = DateTime.Now;
advice[i].ToHandleTime = Convert.ToDateTime(replyTime);
advice[i].ToOtherHandleUserID = adviceReply.UserID;
advice[i].State = (int)AdviceState.Finished;
advice[i].IsRead = 1;
//处理反馈进度
Processing ap = ProcessingHelper.GetAdviceProcess(advice[i]);
if (ap == null)
{
ap = new Processing();
ap.ObjectID = advice[i].ID;
ap.CurLayerNO = "1";
ap.ProcessAccountID = adviceReply.UserID;
ap.ProcessDirection = "1";
ap.Remark = "";
ap.CreateDate = DateTime.Now;
}
ap.UpdateDate = DateTime.Now;
ap.ProcessAccountID = adviceReply.UserID;
//ap.Remark = adviceReply.Content;
ap.ProcessDirection = advice[i].ProcessDirection = "1";
advice[i].ProcessState = ((int)ProcessStates.Finished).ToString();
ap.CurLayerNO = advice[i].ProcessState;
OperationAdviceInfo(adviceReply, advice[i], ap);
if (advice[i].State == (int)AdviceState.Finished)
{
AdviceEmailConfigs adviceEmailConfigs = new AdviceEmailConfigs();
AdviceEmailConfigInfo info = adviceEmailConfigs["ReplyUser"];
SendResultMailToAdvicer(advice[i], adviceReply, null, info);
}
UpdateAdvice(advice[i], new string[] { "IsRead" });
}
}
return(true);
}
}
else
{
return(false);
}
}