public static C.SupportTicket ToContract(this SupportTicket data)
{
if (data == null)
return null;
var model = new C.SupportTicket()
{
TicketId = data.TicketId,
FirstName = data.FirstName,
LastName = data.LastName,
CreatedByUserID = data.CreatedUserID,
CreatedDate = data.CreatedDate,
IssueText = data.IssueText,
SupportCategory = (SupportCategoryEnum)Enum.Parse(typeof(SupportCategoryEnum), data.IssueCategory),
ResolvedText = data.ResolvedText,
ResolvedDate = data.ResolvedDate,
ResolvedByUserID = data.ResolvedUserID,
EmailAddress = data.EmailAddress,
ContactPhone = data.ContactPhone
};
if (data.ResolvedUserID.HasValue)
model.ResolvedBy = String.Format("{0} {1}", data.ResolvedUser.FirstName, data.ResolvedUser.LastName);
return model;
}
public SupportTicketNewModel(SupportTicket ticket)
{
}
public SupportTicketEditModel()
{
Ticket = new SupportTicket();
}
public SupportTicketEditModel(SupportTicket ticket)
{
Ticket = ticket;
}
public ActionResult NewSupportTicket(SupportTicketNewModel model)
{
var newTick = new SupportTicket()
{
FirstName = model.FirstName,
LastName = model.LastName,
EmailAddress = model.EmailAddress,
ContactPhone = model.ContactPhone,
IssueText = model.IssueText,
SupportCategory = (SupportCategoryEnum)Enum.Parse(typeof(SupportCategoryEnum), model.SelectedCategory),
};
var resp = _tickManager.SaveSupportTicket(new SaveSupportTicketRequest()
{
Ticket = newTick
});
if (resp.Status == Status.Success)
{
var uiresponse = resp.ToUIResult<SupportTicketNewModel>(() => new SupportTicketNewModel(resp.Ticket), (vm) => string.Empty);
return Json(uiresponse);
}
else
{
var uiresponse = new Result<SupportTicketNewModel>(Status.Error);
uiresponse.Messages.AddRange(resp.Messages);
return Json(uiresponse);
}
}
