public static bool CanHandleGroup(string dashboardUserId, string groupId)
{
DashboardUser du = dul.GetById(dashboardUserId);
if (du == null)
{
return(false);
}
if (BotTools.IsUserOperator(du.TelegramUserId))
{
return(true);
}
return(dpl.GetGroups(dashboardUserId)
.SingleOrDefault(x => x.GroupId == groupId) != null);
}
private static void RecordSupportSessionMessage(Message message)
{
Models.SupportSessionLog.SenderType senderType = Models.SupportSessionLog.SenderType.User;
if (BotTools.IsUserOperator(message.From.Id))
{
senderType = Models.SupportSessionLog.SenderType.Operator;
}
else if (CacheData.CurrentChatAdmins[message.Chat.Id]
.Contains(message.From.Id))
{
senderType = Models.SupportSessionLog.SenderType.Admin;
}
LogTools.AddSupportSessionLog(new Models.SupportSessionLog()
{
GroupId = CacheData.Groups[message.Chat.Id].GroupId,
SenderId = message.From.Id,
Text = message.Text,
Timestamp = DateTime.UtcNow,
Type = senderType
});
}
public static bool HandleSupportSessionMsg(Message message)
{
if (!CacheData.ActiveSupport
.Contains(message.Chat.Id))
{
return(false);
}
if (!lastOperatorSupportMsg.ContainsKey(message.Chat.Id))
{
lastOperatorSupportMsg[message.Chat.Id] = DateTime.UtcNow;
}
bool isFromOperator = false;
if (BotTools.IsUserOperator(message.From.Id))
{
isFromOperator = true;
Manager.BotClient.DeleteMessageAsync(message.Chat.Id, message.MessageId);
ChatMessage newMsg = new ChatMessage()
{
Timestamp = DateTime.UtcNow,
Chat = message.Chat,
ParseMode = ParseMode.Html,
Text = message.Text +
"\n\nMessage from operator: <b>" + message.From.Username + "</b>"
};
if (message.ReplyToMessage != null)
{
newMsg.ReplyToMessageId = message.ReplyToMessage.MessageId;
}
MessageQueueManager.EnqueueMessage(newMsg);
lastOperatorSupportMsg[message.Chat.Id] = DateTime.UtcNow;
}
var timeDifference = DateTime.UtcNow - lastOperatorSupportMsg[message.Chat.Id];
if (timeDifference.Minutes >= 3 && timeDifference.Minutes < 5)
{
ChatMessage newMsg = new ChatMessage()
{
Timestamp = DateTime.UtcNow,
Chat = message.Chat,
ParseMode = ParseMode.Markdown,
Text = "*[Alert]*" +
"\n\nSupport session is going to be automatically closed in 2 minutes " +
"due to operator's inactivity"
};
MessageQueueManager.EnqueueMessage(newMsg);
}
if (timeDifference.Minutes >= 5)
{
ChatMessage newMsg = new ChatMessage()
{
Timestamp = DateTime.UtcNow,
Chat = message.Chat,
ParseMode = ParseMode.Markdown,
Text = "*[Alert]*" +
"\n\nSupport session is closed due to operator's inactivity"
};
MessageQueueManager.EnqueueMessage(newMsg);
CacheData.ActiveSupport.Remove(message.Chat.Id);
CacheData.CurrentChatAdmins.Remove(message.Chat.Id);
MessageQueueManager.EnqueueLog(new ChatMessage()
{
ParseMode = ParseMode.Markdown,
Text = String.Format(
"*[Log]*" +
"\n\nSupport session ended due to operator's inactivity" +
"\nChatId: `{0}`" +
"\nChat: `{1}`" +
"\n\n*hash_code:* #UB{2}-{3}",
message.Chat.Id,
message.Chat.Title,
message.Chat.Id.ToString().Replace("-", ""),
Guid.NewGuid())
});
}
Task.Run(() => RecordSupportSessionMessage(message));
return(isFromOperator);
}