/// <summary>
/// Get template of the confirm booking time message
/// </summary>
/// <param name="specialistDto"></param>
/// <returns></returns>
protected string GetBookingConfirmMessage(UserDto specialistDto, BookingType type, SpecializationDto specializationDto, DateTime startTime, DateTime endTime)
{
decimal bookingRate = Services.Booking.GetCustomerPrice(specializationDto.Id, type);
decimal minCharge = Services.Booking.GetCustomerMinimumPrice(specializationDto.Id);
string confirmMessage = string.Empty;
switch (type)
{
case BookingType.ASAP:
confirmMessage = BuildConfirmMessage("a consultation as soon as possible", specialistDto, bookingRate, minCharge, specializationDto.IsApplyNoMinimumCharge);
break;
case BookingType.StandardHour:
confirmMessage = BuildConfirmMessage("a consultation between " + startTime.ToString(Constants.GlobalDateTimeFormat) +
" and " + endTime.ToString(Constants.GlobalDateTimeFormat), specialistDto, bookingRate, minCharge, specializationDto.IsApplyNoMinimumCharge);
break;
case BookingType.OutOfHour:
confirmMessage = BuildConfirmMessage("a consultation between " + startTime.ToString(Constants.GlobalDateTimeFormat) +
" and " + endTime.ToString(Constants.GlobalDateTimeFormat), specialistDto, bookingRate, minCharge, specializationDto.IsApplyNoMinimumCharge);
break;
case BookingType.TalkNow:
confirmMessage = BuildConfirmMessage("to talk now", specialistDto, bookingRate, minCharge, specializationDto.IsApplyNoMinimumCharge);
break;
}
return confirmMessage;
}
public IHttpActionResult TalkNow(TalkNowApi model)
{
var twiMLUrl = string.Empty;
bool status = false;
var booking = new BookingDto();
try
{
// Get Customer and Specialist
var customer = Services.Users.GetUserById(model.CustomerId);
var specialist = Services.Users.GetUserById(model.SpecialistId);
var customerPricing = Services.Booking.GetCustomerPricing(specialist.Profile.Specializations.FirstOrDefault().Id);
var minimumBookingTime = (int)Services.SystemConfig.GetValueByKey(ParamatricBusinessRules.MINIMUM_BOOKING.ToString());
var minimumCost = minimumBookingTime * customerPricing.TalkNow;
var limitAmount = customerPricing.IsApplyNoMinimumCharge ?
minimumCost : minimumCost > customerPricing.Minimum ? customerPricing.Minimum : minimumCost;
// Log
Log.Info(string.Format("TalkNowApi. CustomerId: {0} Limit amount: {1} Customer prepayment amount: {2}", customer.Id, limitAmount, customer.PrePaymentAmount));
if (model.IsTalkNow) // If talk now
{
// Check call in progress
var callInProgress = Services.Call.GetCallInProgressByCallerId(model.CustomerId);
if (callInProgress == null)
{
// If payment menthod is prepayment => Compare customer amount prepayment with customerPricing.Minimum
// If payment menthod is credit card => If charge success
switch (customer.PaymentMethod)
{
case PaymentMethod.CreditCard:
var result = Services.Payment.Authorization(CurrentUser.Id.ToString(), limitAmount);
if (!result.Success)
{
return Json(new { Success = false, Error = CallMessage.BalanceIsExpire });
}
else
{
Services.Payment.Void(result.Transaction.Id);
}
break;
default:
if (customer.PrePaymentAmount <= limitAmount)
{
return Json(new { Success = false, Error = CallMessage.BalanceIsExpire });
}
break;
}
// If customer prepayment amount <= minimum cost => Notify for customer
if (customer.PrePaymentAmount <= minimumCost && PaymentMethod.PrePayment.Equals(customer.PaymentMethod))
{
CallHelper.NotifyBalanceCloseToExpiring(customer.UserName);
}
// Get specialization
SpecializationDto specialization = new SpecializationDto();
if (specialist.Profile.Specializations != null
&& specialist.Profile.Specializations.Count > 0)
{
specialization = new SpecializationDto()
{
Id = specialist.Profile.Specializations[0].Id
};
}
// Save to database;
booking = Services.Booking.Create(new BookingDto
{
Customer = customer,
Specialist = specialist,
Enquiry = model.Enquiry,
CostPerMinute = customerPricing.TalkNow,
RatePerMinute = specialist.Profile.Specializations.FirstOrDefault().TalkNowRate,
SpecialistMinCharge = specialist.Profile.Specializations.FirstOrDefault().MinimumCharge,
CustomerMinCharge = customerPricing.Minimum,
CreatedDate = DateTime.UtcNow,
ModifiedDate = DateTime.UtcNow,
StartTime = DateTime.UtcNow,
EndTime = DateTime.UtcNow,
Status = BookingStatus.InProgress,
Type = BookingType.TalkNow,
Specialization = specialization,
IsApplyNoMinimumCharge = specialist.Profile.Specializations.FirstOrDefault().IsApplyNoMinimumCharge
});
// Generate twiml url
twiMLUrl = CallHelper.GenerateTwimlUrl(new CallContextModel
{
BookingId = booking.Id,
CallerId = booking.Customer.Id,
ReceiverId = booking.Specialist.Id,
IsCustomer = true,
NatureOfEnquiry = booking.Enquiry
});
// Set status for make call
status = true;
}
else // Have call inprogress
{
return Json(new { Success = false, Error = CallMessage.CallInProgress });
}
}
else // Make call from booking confirm
{
// Get booking
booking = Services.Booking.GetById(model.BookingId);
// If payment menthod is prepayment => Compare customer amount prepayment with customerPricing.Minimum
// If payment menthod is credit card => If charge success
switch (customer.PaymentMethod)
{
case PaymentMethod.CreditCard:
var result = Services.Payment.Authorization(CurrentUser.Id.ToString(), limitAmount);
if (!result.Success)
{
// Show popup notify for specialist
CallHelper.ShowPopupNotifyInConference(booking.Specialist,
ConferencePopupConst.CallFailsTitle, ConferencePopupConst.PrepaidBalanceForConsultant);
// Show popup notify for customer
CallHelper.ShowPopupNotifyInConference(booking.Customer,
ConferencePopupConst.CallFailsTitle,
string.Format(ConferencePopupConst.PrepaidBalanceForCustomer, booking.ReferenceNo));
// Return message error
return Json(new { Success = false });
}
else
{
Services.Payment.Void(result.Transaction.Id);
}
break;
default:
if (customer.PrePaymentAmount <= limitAmount)
{
// Show popup notify for specialist
CallHelper.ShowPopupNotifyInConference(booking.Specialist,
ConferencePopupConst.CallFailsTitle, ConferencePopupConst.PrepaidBalanceForConsultant);
// Show popup notify for customer
CallHelper.ShowPopupNotifyInConference(booking.Customer,
ConferencePopupConst.CallFailsTitle,
string.Format(ConferencePopupConst.PrepaidBalanceForCustomer, booking.ReferenceNo));
// Return message error
return Json(new { Success = false });
}
break;
}
// If customer prepayment amount <= minimum cost => Notify for customer
if (booking.Customer.PrePaymentAmount <= minimumCost && PaymentMethod.PrePayment.Equals(booking.Customer.PaymentMethod))
{
CallHelper.NotifyBalanceCloseToExpiring(booking.Customer.UserName);
}
// Check call in progress
var callInProgress = Services.Call.GetCallInProgressByCallerId(model.SpecialistId);
if (callInProgress == null)
{
// Check make call fails to customer
if (booking.CallFails <= 3)
{
// Generate twiml url
twiMLUrl = CallHelper.GenerateTwimlUrl(new CallContextModel
{
BookingId = model.BookingId,
CallerId = model.SpecialistId,
ReceiverId = model.CustomerId,
IsCustomer = false,
NatureOfEnquiry = model.Enquiry
});
// Set status for make call
status = true;
}
else
{
// Show popup notify for specialist
CallHelper.ShowPopupNotifyInConference(booking.Specialist, ConferencePopupConst.CallFailsTitle,
string.Format(ConferencePopupConst.CallFailsContent,
booking.CallFails));
// Add to booking event
Services.Booking.CreateBookingEvent(new BookingEventDto
{
Booking = booking,
SourceUser = booking.Specialist,
TargetUser = booking.Customer,
ShortDescription = AlertShortDescription.FailedAttemptsCancellation,
Description = AlertDescription.FailedAttemptsCancellation,
CreatedDate = DateTime.UtcNow,
ModifiedDate = DateTime.UtcNow,
IsRead = false,
EmailAlertSubject = EmailAlertSubject.FailedAttemptsCancellation,
EmailAlertDetail = EmailAlertDetail.FailedAttemptsCancellation,
SMSAlertDetail = SMSAlertDetail.FailedAttemptsCancellation
});
// Return message error
return Json(new { Success = false });
}
}
else // Call in progress
{
return Json(new { Success = false, Error = CallMessage.CallInProgress });
}
}
if (status == true)
{
// Make a call
var call = Services.Call.MakeCallForConsultantion(booking, twiMLUrl, model.IsTalkNow);
if (call.RestException == null)
{
return Json(new { Success = "True" });
}
// Log
Log.Error("TalkNowApi. Make call for consultation. Error: " + call.RestException.Message);
return Json(new { Success = "False", Error = CallMessage.SystemError });
}
return Json(new { Success = "False", Error = CallMessage.SystemError });
}
catch (Exception e)
{
// Log
Log.Error("TalkNowAPI. Error", e);
return Json(new { Success = "False", Error = CallMessage.SystemError });
}
}