public string ProcessDelete(string uriTemplate)
{
string data = "";
if (!_command.IsCustomerOnly)
{
switch (uriTemplate)
{
case "/tickets/{id}/": RestTickets.DeleteTicket(_command, GetId(1)); break;
case "/tickets/{id}/customers/{id}/": RestOrganizations.RemoveTicketOrganization(_command, GetId(1), GetId(3)); break;
case "/tickets/{id}/contacts/{id}/": RestContacts.RemoveTicketContact(_command, GetId(1), GetId(3)); break;
case "/customers/{id}/phonenumbers/{id}/": RestPhoneNumbers.RemovePhoneNumber(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
case "/customers/{id}/addresses/{id}/": RestAddresses.RemoveAddress(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
case "/customers/{id}/notes/{id}/": RestNotes.RemoveNote(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
//Commented in ticket 8867.
//case "/customers/{id}/products/{id}/": data = RestProducts.RemoveOrganizationProduct(_command, GetId(1), GetId(3)); break;
case "/customers/{id}/products/{id}/customerproduct/{id}/": data = RestOrganizationProducts.DeleteOrganizationProductItem(_command, GetId(1), GetId(3), GetId(5)); break;
case "/customers/{id}/": throw new RestException(HttpStatusCode.Unused, "Deletion at the customer level is temporarily disabled. We apologize for any inconvenience."); //RestOrganizations.DeleteOrganization(_command, GetId(1)); break;
case "/contacts/{id}/": RestContacts.DeleteContact(_command, GetId(1)); break;
case "/contacts/{id}/phonenumbers/{id}/": RestPhoneNumbers.RemovePhoneNumber(_command, ReferenceType.Users, GetId(1), GetId(3)); break;
case "/contacts/{id}/addresses/{id}/": RestAddresses.RemoveAddress(_command, ReferenceType.Users, GetId(1), GetId(3)); break;
case "/assets/{id}/": data = RestAssets.JunkAsset(_command, GetId(1)); break;
case "/assets/{id}/assignments/": data = RestAssetAssignments.ReturnAsset(_command, GetId(1)); break;
case "/assets/{id}/tickets/{id}/": data = RestAssets.DeleteTicketAsset(_command, GetId(1), GetId(3)); break;
case "/assets/{id}/attachments/{id}/":
{
int attachmentID = GetId(3);
ModelAPI.AttachmentAPI.DeleteAttachment(attachmentID, AttachmentProxy.References.Assets, GetId(1));
//data = RestAttachments.DeleteAttachment(_command, GetId(1), GetId(3));
data = RestAttachments.GetAttachmentsAsXML(_command, attachmentID);
}
break;
case "/users/{id}/": RestUsers.DeleteUser(_command, GetId(1)); break;
case "/products/{id}/": data = RestProducts.DeleteProduct(_command, GetId(1)); break;
case "/products/{id}/versions/{id}/": data = RestVersions.DeleteVersion(_command, GetId(3)); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
return(data);
}
public string ProcessGet(string uriTemplate)
{
string data = "";
_command.StatusCode = HttpStatusCode.OK;
if (!_command.IsCustomerOnly)
{
int zapierLimit = 50;
switch (uriTemplate)
{
case "/deletedtickets/": data = RestDeletedTickets.GetDeletedTickets(_command); break;
case "/tickets/": data = RestTickets.GetTickets(_command); break;
case "/ticketsreport/": data = RestReportTicketsView.GetTickets(_command); break;
case "/tickets/{id}/": data = RestTickets.GetTicket(_command, GetId(1)); break;
case "/ticketsreport/{id}/": data = RestReportTicketsView.GetTicket(_command, GetId(1)); break;
case "/tickets/{id}/history/": data = RestActionLogs.GetItemsByTicketIDOrNumber(_command, GetId(1)); break;
case "/tickets/{id}/customers/": data = RestOrganizations.GetTicketOrganizations(_command, GetId(1)); break;
case "/tickets/{id}/customers/{id}/": data = RestOrganizations.GetOrganization(_command, GetId(3)); break;
case "/tickets/{id}/contacts/": data = RestContacts.GetTicketContacts(_command, GetId(1)); break;
case "/tickets/{id}/contacts/{id}/": data = RestContacts.GetItem(_command, GetId(3)); break;
case "/tickets/{id}/actions/": data = RestActions.GetActions(_command, GetId(1)); break;
case "/tickets/{id}/actions/{id}/": data = RestActions.GetAction(_command, GetId(3)); break;
case "/tickets/{id}/actions/{id}/attachments/": data = RestAttachments.GetAttachments(_command, GetId(3)); break;
case "/tickets/{id}/actions/{id}/attachments/{id}/": data = RestAttachments.GetAttachment(_command, GetId(5)); break;
case "/tickets/{id}/relatedtickets/": data = RestTickets.GetRelatedTickets(_command, GetId(1)); break;
case "/tickets/{id}/assets/": data = RestAssetsView.GetAssetsView(_command, GetId(1)); break;
case "/tickets/assignmenthistory/": data = RestTickets.GetTicketAssignments(_command); break;
case "/customers/": data = RestOrganizations.GetOrganizations(_command); break;
case "/customers/{id}/": data = RestOrganizations.GetOrganization(_command, GetId(1)); break;
case "/customers/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/tickets/": data = RestTickets.GetTicketsByCustomerID(_command, GetId(1)); break;
case "/customers/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/phonenumbers/{id}/": data = RestPhoneNumbers.GetPhoneNumber(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
case "/customers/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/addresses/{id}/": data = RestAddresses.GetAddress(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
case "/customers/{id}/notes/": data = RestNotes.GetNotes(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/notes/{id}/": data = RestNotes.GetNote(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
case "/customers/{id}/contacts/": data = RestContacts.GetItems(_command, GetId(1)); break;
case "/customers/{id}/contacts/{id}/": data = RestContacts.GetItem(_command, GetId(3)); break;
case "/customers/{id}/contacts/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Users, GetId(3)); break;
case "/customers/{id}/contacts/{id}/addresses/{id}/": data = RestAddresses.GetAddress(_command, ReferenceType.Users, GetId(3), GetId(5)); break;
case "/customers/{id}/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Users, GetId(3)); break;
case "/customers/{id}/contacts/{id}/phonenumbers/{id}/": data = RestPhoneNumbers.GetPhoneNumber(_command, ReferenceType.Users, GetId(3), GetId(5)); break;
case "/customers/{id}/products/": data = RestOrganizationProducts.GetOrganizationProducts(_command, GetId(1)); break;
case "/customers/{id}/products/{id}/": data = RestOrganizationProducts.GetOrganizationProductItems(_command, GetId(1), GetId(3)); break;
case "/customers/{id}/products/{id}/customerproduct/{id}/": data = RestOrganizationProducts.GetOrganizationProductItem(_command, GetId(1), GetId(3), GetId(5)); break;
case "/customers/{id}/products/{id}/versions/": data = RestVersions.GetOrganizationVersions(_command, GetId(3), GetId(1)); break;
case "/customers/{id}/products/{id}/versions/{id}/": data = RestOrganizationProducts.GetOrganizationProductVersionItems(_command, GetId(1), GetId(3), GetId(5)); break;
case "/contacts/": data = RestContacts.GetItems(_command); break;
case "/contacts/{id}/": data = RestContacts.GetItem(_command, GetId(1)); break;
case "/contacts/{id}/tickets/": data = RestTickets.GetTicketsByContactID(_command, GetId(1)); break;
case "/contacts/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Users, GetId(1)); break;
case "/contacts/{id}/addresses/{id}/": data = RestAddresses.GetAddress(_command, ReferenceType.Users, GetId(1), GetId(3)); break;
case "/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Users, GetId(1)); break;
case "/contacts/{id}/phonenumbers/{id}/": data = RestPhoneNumbers.GetPhoneNumber(_command, ReferenceType.Users, GetId(1), GetId(3)); break;
case "/products/": data = RestProducts.GetProducts(_command); break;
case "/products/{id}/": data = RestProducts.GetProduct(_command, GetId(1)); break;
case "/products/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Products, GetId(1)); break;
case "/products/{id}/customers/": data = RestOrganizations.GetProductOrganizations(_command, GetId(1)); break;
case "/products/{id}/customers/{id}/": data = RestOrganizationProducts.GetOrganizationProductItems(_command, GetId(3), GetId(1)); break;
case "/products/{id}/versions/": data = RestVersions.GetItems(_command, GetId(1)); break;
case "/products/{id}/versions/{id}/": data = RestVersions.GetItem(_command, GetId(3)); break;
case "/products/{id}/versions/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.ProductVersions, GetId(3)); break;
case "/products/{id}/versions/{id}/customers/": data = RestOrganizations.GetVersionOrganizations(_command, GetId(3)); break;
case "/products/{id}/versions/{id}/customers/{id}/": data = RestOrganizationProducts.GetOrganizationProductVersionItems(_command, GetId(5), GetId(1), GetId(3)); break;
case "/assets/": data = RestAssetsView.GetAssetsView(_command); break;
case "/assets/{id}/": data = RestAssetsView.GetAssetsViewItem(_command, GetId(1)); break;
case "/assets/{id}/history/": data = RestAssetHistoryView.GetAssetHistoryView(_command, GetId(1)); break;
case "/assets/{id}/assignments/": data = RestAssetAssignmentsView.GetAssetAssignmentsView(_command, GetId(1)); break;
case "/assets/{id}/tickets/": data = RestTickets.GetTicketsByAssetID(_command, GetId(1), true); break;
case "/assets/{id}/attachments/": data = RestAttachments.GetAttachmentsByAssetID(_command, GetId(1), true); break;
case "/assets/{id}/attachments/{id}/": data = RestAttachments.GetAttachment(_command, GetId(3)); break;
case "/groups/": data = RestGroups.GetGroups(_command); break;
case "/groups/{id}/": data = RestGroups.GetGroup(_command, GetId(1)); break;
case "/users/": data = RestUsers.GetUsers(_command); break;
case "/users/{id}/": data = RestUsers.GetUser(_command, GetId(1)); break;
case "/users/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Users, GetId(1)); break;
case "/wiki/": data = RestWikiArticles.GetWikiArticles(_command); break;
case "/wiki/{id}/": data = RestWikiArticles.GetWikiArticle(_command, GetId(1)); break;
case "/properties/actiontypes/": data = RestProperties.GetActionTypes(_command); break;
case "/properties/phonetypes/": data = RestProperties.GetPhoneTypes(_command); break;
case "/properties/productversionstatuses/": data = RestProperties.GetProductVersionStatuses(_command); break;
case "/properties/ticketseverities/": data = RestProperties.GetTicketSeverities(_command); break;
case "/properties/ticketstatuses/": data = RestProperties.GetTicketStatuses(_command); break;
case "/properties/tickettypes/": data = RestProperties.GetTicketTypes(_command); break;
case "/properties/knowledgebasecategories/": data = RestProperties.GetKnowledgeBaseCategories(_command); break;
case "/zapier/tickets/": data = RestTickets.GetZapierTickets(_command, zapierLimit); break;
case "/zapier/tickets/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Tickets, GetId(2), true); break;
case "/zapier/tickets/{id}/customers/": data = RestOrganizations.GetTicketOrganizations(_command, GetId(2), true); break;
case "/zapier/tickets/{id}/contacts/": data = RestContacts.GetTicketContacts(_command, GetId(2), true); break;
// TicketActions is already sorted by DateCreated DESC nevertheless I added a Zapier accesspoint for consistency.
case "/zapier/tickets/{id}/actions/": data = RestActions.GetActions(_command, GetId(2), zapierLimit); break;
case "/zapier/tickets/{id}/actions/{id}/attachments/": data = RestAttachments.GetAttachments(_command, GetId(4), true); break;
case "/zapier/customers/": data = RestOrganizations.GetOrganizations(_command, true, zapierLimit); break;
case "/zapier/customers/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Organizations, GetId(2), true); break;
case "/zapier/customers/{id}/tickets/": data = RestTickets.GetTicketsByCustomerID(_command, GetId(2), true); break;
case "/zapier/customers/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Organizations, GetId(2), true); break;
case "/zapier/customers/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Organizations, GetId(2), true); break;
case "/zapier/customers/{id}/notes/": data = RestNotes.GetNotes(_command, ReferenceType.Organizations, GetId(2), true); break;
case "/zapier/customers/{id}/contacts/": data = RestContacts.GetItems(_command, GetId(2), true); break;
// I did not declared a trigger for customer-contact-addresses and customer-contact-phonenumbers in zapier because can be done with contact-addresses
// and contact-phonenumbers respectively
case "/zapier/customers/{id}/contacts/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Users, GetId(4), true); break;
case "/zapier/customers/{id}/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Users, GetId(4), true); break;
case "/zapier/customers/{id}/products/": data = RestOrganizationProducts.GetOrganizationProducts(_command, GetId(2), true); break;
// I did not declared a trigger for customer-product and customer-product-versions in zapier because can be done with customer-products
// and product-versions respectively.
case "/zapier/customers/{id}/products/{id}/": data = RestOrganizationProducts.GetOrganizationProductItems(_command, GetId(2), GetId(4), true); break;
case "/zapier/customers/{id}/products/{id}/versions/": data = RestVersions.GetOrganizationVersions(_command, GetId(4), GetId(2), true); break;
case "/zapier/contacts/": data = RestContacts.GetItems(_command, true, zapierLimit); break;
case "/zapier/contacts/{id}/tickets/": data = RestTickets.GetTicketsByContactID(_command, GetId(2), true); break;
case "/zapier/contacts/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Users, GetId(2), true); break;
case "/zapier/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Users, GetId(2), true); break;
case "/zapier/products/": data = RestProducts.GetProducts(_command, true); break;
case "/zapier/products/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Products, GetId(2), true); break;
// ProductCustomers do a SELECT DISTINCT Organizations and cannot be sorted by OrganizationProducts.DateCreated DESC.
//case "/zapier/products/{id}/customers/": data = RestOrganizations.GetProductOrganizations(_command, GetId(2), true); break;
case "/zapier/products/{id}/versions/": data = RestVersions.GetItems(_command, GetId(2), true); break;
case "/zapier/products/{id}/versions/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.ProductVersions, GetId(4), true); break;
case "/zapier/products/{id}/versions/{id}/customers/": data = RestOrganizations.GetVersionOrganizations(_command, GetId(4), true); break;
case "/zapier/groups/": data = RestGroups.GetGroups(_command, true); break;
case "/zapier/users/": data = RestUsers.GetUsers(_command, true); break;
case "/zapier/users/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Users, GetId(2), true); break;
case "/zapier/wiki/": data = RestWikiArticles.GetWikiArticles(_command, true, zapierLimit); break;
case "/zapier/properties/actiontypes/": data = RestProperties.GetActionTypes(_command, true); break;
case "/zapier/properties/phonetypes/": data = RestProperties.GetPhoneTypes(_command, true); break;
case "/zapier/properties/productversionstatuses/": data = RestProperties.GetProductVersionStatuses(_command, true); break;
case "/zapier/properties/ticketseverities/": data = RestProperties.GetTicketSeverities(_command, true); break;
case "/zapier/properties/ticketstatuses/": data = RestProperties.GetTicketStatuses(_command, true); break;
case "/zapier/properties/tickettypes/": data = RestProperties.GetTicketTypes(_command, true); break;
case "/apiversion/": data = string.Format("<Api><AssemblyDate>{0}</AssemblyDate></Api>", File.GetLastWriteTime(System.Reflection.Assembly.GetExecutingAssembly().Location).ToString()); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
else
{
switch (uriTemplate)
{
case "/tickets/": data = RestTickets.GetCustomerTickets(_command); break;
case "/tickets/{id}/": data = RestTickets.GetCustomerTicket(_command, GetId(1)); break;
//case "/tickets/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Tickets, GetId(1)); break;
//case "/tickets/{id}/customers/": data = RestOrganizations.GetTicketOrganizations(_command, GetId(1)); break;
//case "/tickets/{id}/customers/{id}/": data = RestOrganizations.GetOrganization(_command, GetId(3)); break;
//case "/tickets/{id}/contacts/": data = RestContacts.GetTicketContacts(_command, GetId(1)); break;
//case "/tickets/{id}/contacts/{id}/": data = RestContacts.GetItem(_command, GetId(3)); break;
case "/tickets/{id}/actions/": data = RestActions.GetCustomerActions(_command, GetId(1)); break;
case "/tickets/{id}/actions/{id}/": data = RestActions.GetCustomerAction(_command, GetId(3)); break;
//case "/customers/": data = RestOrganizations.GetOrganizations(_command); break;
//case "/customers/{id}/": data = RestOrganizations.GetOrganization(_command, GetId(1)); break;
//case "/customers/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/tickets/": data = RestTickets.GetTicketsByCustomerID(_command, GetId(1)); break;
//case "/customers/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/phonenumbers/{id}/": data = RestPhoneNumbers.GetPhoneNumber(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
//case "/customers/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/addresses/{id}/": data = RestAddresses.GetAddress(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
//case "/customers/{id}/notes/": data = RestNotes.GetNotes(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/notes/{id}/": data = RestNotes.GetNote(_command, ReferenceType.Organizations, GetId(1), GetId(3)); break;
//case "/customers/{id}/contacts/": data = RestContacts.GetItems(_command, GetId(1)); break;
//case "/customers/{id}/contacts/{id}/": data = RestContacts.GetItem(_command, GetId(3)); break;
//case "/customers/{id}/contacts/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Users, GetId(3)); break;
//case "/customers/{id}/contacts/{id}/addresses/{id}/": data = RestAddresses.GetAddress(_command, ReferenceType.Users, GetId(3), GetId(5)); break;
//case "/customers/{id}/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Users, GetId(3)); break;
//case "/customers/{id}/contacts/{id}/phonenumbers/{id}/": data = RestPhoneNumbers.GetPhoneNumber(_command, ReferenceType.Users, GetId(3), GetId(5)); break;
//case "/customers/{id}/products/": data = RestProducts.GetOrganizationProducts(_command, GetId(1)); break;
//case "/customers/{id}/products/{id}/": data = RestProducts.GetProduct(_command, GetId(3)); break;
//case "/customers/{id}/products/{id}/versions/": data = RestVersions.GetOrganizationVersions(_command, GetId(3), GetId(1)); break;
//case "/customers/{id}/products/{id}/versions/{id}/": data = RestVersions.GetItem(_command, GetId(5)); break;
case "/contacts/": data = RestContacts.GetItems(_command, false, null, true); break;
//case "/contacts/{id}/": data = RestContacts.GetItem(_command, GetId(1)); break;
//case "/contacts/{id}/tickets/": data = RestTickets.GetTicketsByContactID(_command, GetId(1)); break;
//case "/contacts/{id}/addresses/": data = RestAddresses.GetAddresses(_command, ReferenceType.Users, GetId(1)); break;
//case "/contacts/{id}/addresses/{id}/": data = RestAddresses.GetAddress(_command, ReferenceType.Users, GetId(1), GetId(3)); break;
//case "/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.GetPhoneNumbers(_command, ReferenceType.Users, GetId(1)); break;
//case "/contacts/{id}/phonenumbers/{id}/": data = RestPhoneNumbers.GetPhoneNumber(_command, ReferenceType.Users, GetId(1), GetId(3)); break;
case "/products/": data = RestProducts.GetProducts(_command); break;
case "/products/{id}/": data = RestProducts.GetProduct(_command, GetId(1)); break;
//case "/products/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Products, GetId(1)); break;
//case "/products/{id}/customers/": data = RestOrganizations.GetProductOrganizations(_command, GetId(1)); break;
//case "/products/{id}/customers/{id}/": data = RestOrganizations.GetOrganization(_command, GetId(3)); break;
case "/products/{id}/versions/": data = RestVersions.GetItems(_command, GetId(1)); break;
case "/products/{id}/versions/{id}/": data = RestVersions.GetItem(_command, GetId(3)); break;
//case "/products/{id}/versions/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.ProductVersions, GetId(3)); break;
//case "/products/{id}/versions/{id}/customers/": data = RestOrganizations.GetVersionOrganizations(_command, GetId(3)); break;
//case "/products/{id}/versions/{id}/customers/{id}/": data = RestOrganizations.GetOrganization(_command, GetId(5)); break;
//case "/groups/": data = RestGroups.GetGroups(_command); break;
//case "/groups/{id}/": data = RestGroups.GetGroup(_command, GetId(1)); break;
//case "/users/": data = RestUsers.GetUsers(_command); break;
//case "/users/{id}/": data = RestUsers.GetUser(_command, GetId(1)); break;
//case "/users/{id}/history/": data = RestActionLogs.GetItems(_command, ReferenceType.Users, GetId(1)); break;
//case "/wiki/": data = RestWikiArticles.GetWikiArticles(_command); break;
//case "/wiki/{id}/": data = RestWikiArticles.GetWikiArticle(_command, GetId(1)); break;
case "/properties/actiontypes/": data = RestProperties.GetActionTypes(_command); break;
case "/properties/phonetypes/": data = RestProperties.GetPhoneTypes(_command); break;
case "/properties/productversionstatuses/": data = RestProperties.GetProductVersionStatuses(_command); break;
case "/properties/ticketseverities/": data = RestProperties.GetTicketSeverities(_command); break;
case "/properties/ticketstatuses/": data = RestProperties.GetTicketStatuses(_command); break;
case "/properties/tickettypes/": data = RestProperties.GetTicketTypes(_command); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
return(data);
}
public string ProcessPut(string uriTemplate)
{
string data = "";
_command.StatusCode = HttpStatusCode.Accepted;
if (!_command.IsCustomerOnly)
{
switch (uriTemplate)
{
case "/tickets/{id}/": data = RestTickets.UpdateTicket(_command, GetId(1)); break;
case "/tickets/{id}/actions/{id}/": data = RestActions.UpdateAction(_command, GetId(3)); break;
case "/customers/{id}/": data = RestOrganizations.UpdateOrganization(_command, GetId(1)); break;
case "/customers/{id}/contacts/{id}/": data = RestContacts.UpdateContact(_command, GetId(3)); break;
case "/customers/{id}/phonenumbers/{id}/": RestPhoneNumbers.UpdatePhoneNumber(_command, GetId(3)); break;
case "/customers/{id}/addresses/{id}/": RestAddresses.UpdateAddress(_command, GetId(3)); break;
case "/customers/{id}/products/{id}/customerproduct/{id}/": data = RestOrganizationProducts.UpdateOrganizationProductItem(_command, GetId(1), GetId(3), GetId(5)); break;
case "/contacts/{id}/": data = RestContacts.UpdateContact(_command, GetId(1)); break;
case "/contacts/{id}/phonenumbers/{id}/": RestPhoneNumbers.UpdatePhoneNumber(_command, GetId(3)); break;
case "/contacts/{id}/addresses/{id}/": RestAddresses.UpdateAddress(_command, GetId(3)); break;
case "/assets/{id}/": data = RestAssets.UpdateAsset(_command, GetId(1)); break;
case "/users/{id}/": data = RestUsers.UpdateUser(_command, GetId(1)); break;
case "/products/{id}/": data = RestProducts.UpdateProduct(_command, GetId(1)); break;
case "/products/{id}/versions/{id}/": data = RestVersions.UpdateVersion(_command, GetId(3)); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
else
{
switch (uriTemplate)
{
case "/tickets/{id}/": data = RestTickets.UpdateCustomerTicket(_command, GetId(1)); break;
case "/tickets/{id}/actions/{id}/": data = RestActions.UpdateCustomerAction(_command, GetId(3)); break;
//case "/customers/{id}/": data = RestOrganizations.UpdateOrganization(_command, GetId(1)); break;
//case "/customers/{id}/contacts/{id}/": data = RestContacts.UpdateContact(_command, GetId(3)); break;
//case "/customers/{id}/phonenumbers/{id}/": RestPhoneNumbers.UpdatePhoneNumber(_command, GetId(3)); break;
//case "/customers/{id}/addresses/{id}/": RestAddresses.UpdateAddress(_command, GetId(3)); break;
//case "/contacts/{id}/": data = RestContacts.UpdateContact(_command, GetId(1)); break;
//case "/contacts/{id}/phonenumbers/{id}/": RestPhoneNumbers.UpdatePhoneNumber(_command, GetId(3)); break;
//case "/contacts/{id}/addresses/{id}/": RestAddresses.UpdateAddress(_command, GetId(3)); break;
//case "/users/{id}/": data = RestUsers.UpdateUser(_command, GetId(1)); break;
//case "/products/{id}/": data = RestProducts.UpdateProduct(_command, GetId(1)); break;
//case "/products/{id}/versions/{id}/": data = RestVersions.UpdateVersion(_command, GetId(3)); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
return(data);
}
public string ProcessPost(string uriTemplate)
{
string data = "";
_command.StatusCode = HttpStatusCode.Created;
if (!_command.IsCustomerOnly)
{
switch (uriTemplate)
{
case "/tickets/": data = RestTickets.CreateTicket(_command); break;
case "/tickets/{id}/customers/{id}/": data = RestOrganizations.AddTicketOrganization(_command, GetId(1), GetId(3)); break;
case "/tickets/{id}/contacts/{id}/": data = RestContacts.AddTicketContact(_command, GetId(1), GetId(3)); break;
case "/tickets/{id}/actions/": data = RestActions.CreateAction(_command, GetId(1)); break;
case "/tickets/{id}/actions/{id}/attachments/": data = RestAttachments.CreateAttachment(_command, GetId(1), GetId(3)); break;
case "/tickets/{id}/subscribe/{id}/": data = RestSubscriptions.SubscribeToTicket(_command, GetId(1), GetId(3)); break;
case "/tickets/{id}/unsubscribe/{id}/": data = RestSubscriptions.UnSubscribeFromTicket(_command, GetId(1), GetId(3)); break;
case "/tickets/assignmenthistory/": data = RestTickets.GetTicketAssignments(_command, isPost: true); break; //vv
case "/customers/": data = RestOrganizations.CreateOrganization(_command); break;
case "/customers/{id}/phonenumbers/": data = RestPhoneNumbers.AddPhoneNumber(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/addresses/": data = RestAddresses.AddAddress(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/notes/": data = RestNotes.AddNote(_command, ReferenceType.Organizations, GetId(1)); break;
case "/customers/{id}/contacts/": data = RestContacts.CreateContact(_command, GetId(1)); break;
case "/customers/{id}/products/{id}/": data = RestOrganizationProducts.CreateOrganizationProduct(_command, GetId(1), GetId(3)); break;
case "/contacts/": data = RestContacts.CreateContact(_command, null); break;
case "/contacts/{id}/addresses/": data = RestAddresses.AddAddress(_command, ReferenceType.Users, GetId(1)); break;
case "/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.AddPhoneNumber(_command, ReferenceType.Users, GetId(1)); break;
case "/products/": data = RestProducts.CreateProduct(_command); break;
case "/products/{id}/versions/": data = RestVersions.CreateVersion(_command, GetId(1)); break;
case "/assets/": data = RestAssets.CreateAsset(_command); break;
case "/assets/{id}/assignments/": data = RestAssetAssignments.AddAssetAssignment(_command, GetId(1)); break;
case "/assets/{id}/tickets/{id}/": data = RestAssets.AddTicketAsset(_command, GetId(1), GetId(3)); break;
case "/assets/{id}/attachments/": data = RestAttachments.CreateAttachment(_command, GetId(1)); break;
case "/users/": data = RestUsers.CreateUser(_command); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
else
{
switch (uriTemplate)
{
case "/tickets/": data = RestTickets.CreateCustomerTicket(_command); break;
//case "/tickets/{id}/customers/{id}/": data = RestOrganizations.AddTicketOrganization(_command, GetId(1), GetId(3)); break;
//case "/tickets/{id}/contacts/{id}/": data = RestContacts.AddTicketContact(_command, GetId(1), GetId(3)); break;
case "/tickets/{id}/actions/": data = RestActions.CreateCustomerAction(_command, GetId(1)); break;
//case "/customers/": data = RestOrganizations.CreateOrganization(_command); break;
//case "/customers/{id}/phonenumbers/": data = RestPhoneNumbers.AddPhoneNumber(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/addresses/": data = RestAddresses.AddAddress(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/notes/": data = RestNotes.AddNote(_command, ReferenceType.Organizations, GetId(1)); break;
//case "/customers/{id}/contacts/": data = RestContacts.CreateContact(_command, GetId(1)); break;
//case "/contacts/{id}/addresses/": data = RestAddresses.AddAddress(_command, ReferenceType.Users, GetId(1)); break;
//case "/contacts/{id}/phonenumbers/": data = RestPhoneNumbers.AddPhoneNumber(_command, ReferenceType.Users, GetId(1)); break;
//case "/products/": data = RestProducts.CreateProduct(_command); break;
//case "/products/{id}/versions/": data = RestVersions.CreateVersion(_command, GetId(1)); break;
//case "/users/": data = RestUsers.CreateUser(_command); break;
default: throw new RestException(HttpStatusCode.NotFound);
}
}
return(data);
}