public void RecordAnalytics(string[] contactDetails, string channel = null, string goalId = null, string chatId = null, string questionId = null, string answerId = null)
{
using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient())
{
try
{
Contact contact = null, existingContact = null;
//// Retrieve contact
existingContact = client.Get <Contact>(new IdentifiedContactReference(contactDetails[0], contactDetails[1]), new ContactExpandOptions());
if (existingContact != null)
{
contact = existingContact;
}
else
{
contact = new Contact(new ContactIdentifier(contactDetails[0], contactDetails[1], ContactIdentifierType.Known));
client.AddContact(contact);
}
if (contact != null)
{
var result = getInteractionFacets(contact.Id.GetValueOrDefault(), chatId, questionId, answerId);
if (!result && !String.IsNullOrEmpty(answerId))
{
var channelId = Guid.Parse(channel);
string userAgent = HttpContext.Current.Request.UserAgent;
Interaction interaction = new Interaction(contact, InteractionInitiator.Brand, channelId, userAgent);
ChatBotAnalytics CBData = new ChatBotAnalytics()
{
ChatId = chatId,
Question = questionId,
Answer = answerId
};
client.SetFacet <ChatBotAnalytics>(interaction, ChatBotAnalytics.DefaultFacetKey, CBData);
var offlineGoal = Guid.Parse(goalId);
var xConnectEvent = new Goal(offlineGoal, DateTime.UtcNow);
interaction.Events.Add(xConnectEvent);
client.AddInteraction(interaction);
client.Submit();
}
}
}
catch (Exception ex)
{
Log.Info(ex.ToString(), this);
}
}
}
private bool SetFacet <T>(T data, string key, Contact contact, Sitecore.XConnect.Client.XConnectClient client) where T : Facet
{
try
{
var r = client.SetFacet <Facet>(contact, key, data);
return(true);
}
catch (Exception e)
{
}
return(false);
}
public void UpdateContact()
{
try
{
using (Stream receiveStream = Request.InputStream)
{
using (StreamReader readStream = new StreamReader(receiveStream, Encoding.UTF8))
{
var contactToUpdateRequest = readStream.ReadToEnd();
var jobj = JObject.Parse(contactToUpdateRequest);
var properties = (JObject)jobj.Property("properties").Value;
if (properties != null)
{
var hubspotConfigItemId = Settings.GetSetting(ConfigItemId);
if (string.IsNullOrEmpty(hubspotConfigItemId))
{
hubspotConfigItemId = "";
}
var hubspotConfigItem = Sitecore.Context.Database.GetItem(hubspotConfigItemId);
var emailFieldName = hubspotConfigItem[Templates.HubspotFormConfig.Fields.EmailFieldName];
// get contact from sitecore database by email from request
var userEmail = ((JProperty)properties[emailFieldName].First).Value.Value <string>();
if (!string.IsNullOrEmpty(userEmail))
{
var contactToUpdate = this.GetContact(userEmail);
if (contactToUpdate != null)
{
var leadScores = hubspotConfigItem[Templates.HubspotFormConfig.Fields.LeadScores];
if (!string.IsNullOrEmpty(leadScores))
{
NameValueCollection parsedLeadScoresList = Sitecore.Web.WebUtil.ParseUrlParameters(leadScores);
string[] leadScoresList = null;
if (parsedLeadScoresList != null)
{
leadScoresList = parsedLeadScoresList.AllKeys;
}
var maxScoreValue = int.MinValue;
var maxScoreName = string.Empty;
using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration.SitecoreXConnectClientConfiguration.GetClient())
{
foreach (var leadScore in leadScoresList)
{
// checking which it's the biggest score/leadScore value to update the custom score facet in sitecore
if (properties[leadScore] != null)
{
try
{
var leadScoreScoreValue = ((JProperty)properties[leadScore].First).Value.Value <int>();
// checking the biggest leadScore/score value
if (leadScoreScoreValue > maxScoreValue)
{
maxScoreValue = leadScoreScoreValue;
maxScoreName = parsedLeadScoresList[leadScore];
}
}
catch (Exception ex)
{
Sitecore.Diagnostics.Log.Error("Error casting leadScore score value for " + leadScore + ex.ToString(), this);
}
}
}
var contactScoreFacet = contactToUpdate.GetFacet <ScoreFacet>(ScoreFacet.DefaultFacetKey);
if (contactScoreFacet != null)
{
contactScoreFacet.HubspotScore = maxScoreValue;
client.SetFacet(contactToUpdate, ScoreFacet.DefaultFacetKey, contactScoreFacet);
}
else
{
client.SetFacet(contactToUpdate, ScoreFacet.DefaultFacetKey, new ScoreFacet()
{
HubspotScore = maxScoreValue
});
}
var contactScoreNameFacet = contactToUpdate.GetFacet <ScoreNameFacet>(ScoreNameFacet.DefaultFacetKey);
if (contactScoreNameFacet != null)
{
contactScoreNameFacet.HubspotScoreName = maxScoreName;
client.SetFacet(contactToUpdate, ScoreNameFacet.DefaultFacetKey, contactScoreNameFacet);
}
else
{
client.SetFacet(contactToUpdate, ScoreNameFacet.DefaultFacetKey, new ScoreNameFacet()
{
HubspotScoreName = maxScoreName
});
}
// Submit operations as batch
client.Submit();
}
}
}
}
}
}
}
}
catch (Exception ex)
{
Sitecore.Diagnostics.Log.Error("Error during update of contact: ", ex, this);
}
}