/// <summary>
/// Sends email to Web Support if an event failure occurs
/// </summary>
public static void SendEmailToWebSupport(string sessionKey, string privateKey, string Note, TraceLog t)
{
try
{
using (var ConfigurationClientWS = new SelcommWSsvc.SelcommWSAll.ConfigurationClient(GetSelcommWsEndpointName()))
{
string body = $"Provider Code : {privateKey} <br />" +
$"Server Environment : {Utility.ServerEnvironment}<br />" +
$"{Note}";
string subject = "THIS IS JUST FOR TEST ";//$"SelcommOSS - Attention required for TrustPower event processing. Server : {Utility.ServerEnvironment}";
string emailTo = ConfigurationClientWS.GetConfigValue(sessionKey, "TPOWER_WEBSUPPORT_EMAIL", null, null, null, null, null, null);
if (string.IsNullOrWhiteSpace(emailTo))
{
emailTo = "*****@*****.**";
t.CreateLog($"To email is not configured in the system. The email address [{emailTo}] is assigned as To email on the fly to send email.");
}
EmailHelper.SendEmail("*****@*****.**", emailTo, subject, body, true);
t.CreateLog($"Email has been sent to {emailTo} to notify the action.");
}
}
catch (Exception ex)
{
t.CreateLog("Email to websupport is unsuccessful");
t.CreateLog(getExceptionString(ex).Replace("<br/>", Environment.NewLine).Replace("<br />", Environment.NewLine));
t.CreateLog("==================The email was supposed to be sent to notify the following issue.===============================");
t.CreateLog(Note.Replace("<br/>", Environment.NewLine).Replace("<br />", Environment.NewLine));
}
}
public static void UpdateEventNote(string sessionKey, long eventID, string note, TraceLog t)
{
using (var EventClientWS = new SelcommWSsvc.SelcommWSAll.EventClient(GetSelcommWsEndpointName()))
{
EventClientWS.EventNoteUpdate(sessionKey, eventID, note);
t.CreateLog(note);
}
}
public static void ActionResponse(string SessionKey, EventDisplay targetEvent, string AttribId, string AttribValue, string targetActionCode, TraceLog t)
{
t.CreateLog("---START OF ACTION_RESPONSE---");
try
{
using (var ServiceClientWS = new SelcommWSsvc.SelcommWSAll.ServiceClient(GetSelcommWsEndpointName()))
{
var serviceAttribute = new ServiceAttribute
{
AttributeTemplate = new AttributeTemplate {
Id = Convert.ToInt64(AttribId)
},
Key = targetEvent.ServiceId,
Value = AttribValue,
Event = new Event()
{
Id = targetEvent.EventId
}
};
t.CreateLog($"Creating service attribute for service id:{targetEvent.ServiceId}");
ServiceClientWS.ServiceAttributeUpdate(SessionKey, serviceAttribute);
t.CreateLog($"Service attribute for {targetActionCode} with Attribute ID: {serviceAttribute.AttributeTemplate.Id} and Attribute value: {AttribValue} created against service id {targetEvent.ServiceId}");
}
}
catch (Exception ex)
{
throw ex;
}
}
//TODO: uncomment below methods
public static void updateEventStatus(string sessionKey, long eventRef, string schedStatCode, TraceLog t, string eventNote = null)
{
Event NewEvent = new Event();
NewEvent = new Event {
Id = eventRef
};
EventSchedule Schedule = new EventSchedule
{
EventScheduleStatus = new EventScheduleStatus {
Code = schedStatCode
},
Event = NewEvent,
DueDate = DateTime.Now
};
using (var EventClientWS = new SelcommWSsvc.SelcommWSAll.EventClient(Helpers.GetSelcommWsEndpointName()))
{
EventClientWS.EventScheduleUpdate(sessionKey, Schedule, eventNote);
string reason = string.IsNullOrWhiteSpace(eventNote) ? null : $"Reason : {eventNote}";
t.CreateLog($"Event {eventRef} is updated to the status {schedStatCode}. {reason}");
}
}
