public void ProcessIncident(Account account, int incidentId, 
            SqlConnection connection, SqlTransaction transaction)
        {
            if (account.AccountType == "VIP")
            {

                var escalator = new AccountEscalator();
                escalator.Escalate(account);
                return;
            }

            var dataAccess = new DataAccess();
            dataAccess.CreateIncident(account, incidentId, connection, transaction);

            if (transaction != null)
            {

                transaction.Commit();

            }
        }
        public void ProcessIncident(Account account, int incidentId,
                                    SqlConnection connection, SqlTransaction transaction)
        {
            if (account.AccountType == "VIP")
            {
                var escalator = new AccountEscalator();
                escalator.Escalate(account);
                return;
            }



            var dataAccess = new DataAccess();

            dataAccess.CreateIncident(account, incidentId, connection, transaction);


            if (transaction != null)
            {
                transaction.Commit();
            }
        }