/// <summary>
/// Marks the thread as done.
/// </summary>
/// <param name="threadID">Thread ID.</param>
/// <returns></returns>
public static bool MarkThreadAsDone(int threadID)
{
// load the entity from the database
ThreadEntity thread = ThreadGuiHelper.GetThread(threadID);
if (thread == null)
{
// not found
return(false);
}
// get the support queue the thread is in (if any)
SupportQueueEntity containingSupportQueue = SupportQueueGuiHelper.GetQueueOfThread(threadID);
thread.MarkedAsDone = true;
// if the thread is in a support queue, the thread has to be removed from that queue. This is a multi-entity action and therefore we've to start a
// transaction if that's the case. If not, we can use the easy route and simply save the thread and be done with it.
if (containingSupportQueue == null)
{
// not in a queue, simply save the thread.
return(thread.Save());
}
// in a queue, so remove from the queue and save the entity.
Transaction trans = new Transaction(IsolationLevel.ReadCommitted, "MarkThreadDone");
trans.Add(thread);
try
{
// save the thread
bool result = thread.Save();
if (result)
{
// save succeeded, so remove from queue, pass the current transaction to the method so the action takes place inside this transaction.
SupportQueueManager.RemoveThreadFromQueue(threadID, trans);
}
trans.Commit();
return(true);
}
catch
{
// rollback transaction
trans.Rollback();
throw;
}
finally
{
trans.Dispose();
}
}
/// <summary>
/// Updates the memo field for the given thread
/// </summary>
/// <param name="threadID">Thread ID.</param>
/// <param name="memo">Memo.</param>
/// <returns></returns>
public static bool UpdateMemo(int threadID, string memo)
{
// load the entity from the database
ThreadEntity thread = ThreadGuiHelper.GetThread(threadID);
if (thread == null)
{
// not found
return(false);
}
thread.Memo = memo;
//update the entity in the database
return(thread.Save());
}
/// <summary>
/// Moves the given thread to the given forum.
/// </summary>
/// <param name="threadID">ID of thread to move</param>
/// <param name="newForumID">ID of forum to move the thread to</param>
/// <returns></returns>
public static bool MoveThread(int threadID, int newForumID)
{
// load the entity from the database
ThreadEntity thread = ThreadGuiHelper.GetThread(threadID);
if (thread == null)
{
// not found
return(false);
}
// update the ForumID field with the new value
thread.ForumID = newForumID;
// save the updated entity back to the database
return(thread.Save());
}
/// <summary>
/// Modifies the given properties of the given thread.
/// </summary>
/// <param name="threadID">The threadID of the thread which properties should be changed</param>
/// <param name="subject">The new subject for this thread</param>
/// <param name="isSticky">The new value for IsSticky</param>
/// <param name="isClosed">The new value for IsClosed</param>
/// <returns></returns>
public static bool ModifyThreadProperties(int threadID, string subject, bool isSticky, bool isClosed)
{
// load the entity from the database
ThreadEntity thread = ThreadGuiHelper.GetThread(threadID);
if (thread == null)
{
// not found
return(false);
}
// update the fields with new values
thread.Subject = subject;
thread.IsSticky = isSticky;
thread.IsClosed = isClosed;
// save the updated entity back to the database
return(thread.Save());
}
/// <summary>
/// Marks the thread as un-done, and add it to the default queue of the forum.
/// </summary>
/// <param name="threadID">Thread ID</param>
/// <returns></returns>
public static bool UnMarkThreadAsDone(int threadID, int userID)
{
// load the entity from the database
ThreadEntity thread = ThreadGuiHelper.GetThread(threadID);
if (thread == null)
{
// not found
return(false);
}
thread.MarkedAsDone = false;
ForumEntity forum = new ForumEntity(thread.ForumID);
// Save the thread and add it to the default queue of the forum.
Transaction trans = new Transaction(IsolationLevel.ReadCommitted, "MarkThreadUnDone");
trans.Add(thread);
try
{
thread.Save();
if ((forum.Fields.State == EntityState.Fetched) && (forum.DefaultSupportQueueID.HasValue))
{
// not in a queue, and the forum has a default queue. Add the thread to the queue of the forum
SupportQueueManager.AddThreadToQueue(threadID, forum.DefaultSupportQueueID.Value, userID, trans);
}
trans.Commit();
return(true);
}
catch
{
// rollback transaction
trans.Rollback();
throw;
}
finally
{
trans.Dispose();
}
}
/// <summary>
/// Sends email to all users subscribed to a specified thread, except the user who initiated the thread update.
/// </summary>
/// <param name="threadID">The thread that was updated.</param>
/// <param name="initiatedByUserID">The user who initiated the update (who will not receive notification).</param>
private static void SendThreadReplyNotifications(int threadID, int initiatedByUserID, string emailTemplate,
Dictionary <string, string> emailData)
{
// get list of subscribers to thread, minus the initiator. Do this by fetching the subscriptions plus the related user entity entity instances.
// The related user entities are loaded using a prefetch path.
var qf = new QueryFactory();
var q = qf.ThreadSubscription
.Where((ThreadSubscriptionFields.ThreadID == threadID).And(ThreadSubscriptionFields.UserID != initiatedByUserID))
.WithPath(ThreadSubscriptionEntity.PrefetchPathUser);
ThreadSubscriptionCollection subscriptions = new ThreadSubscriptionCollection();
subscriptions.GetMulti(q);
if (subscriptions.Count <= 0)
{
// no subscriptions, nothing to do
return;
}
// now collect all email addresses into an array so we can pass that to the email routine.
string[] toAddresses = new string[subscriptions.Count];
for (int i = 0; i < subscriptions.Count; i++)
{
toAddresses[i] = subscriptions[i].User.EmailAddress;
}
// use template to construct message to send.
StringBuilder mailBody = new StringBuilder(emailTemplate);
string applicationURL = string.Empty;
emailData.TryGetValue("applicationURL", out applicationURL);
if (!string.IsNullOrEmpty(emailTemplate))
{
// Use the existing template to format the body
string siteName = string.Empty;
emailData.TryGetValue("siteName", out siteName);
string threadSubject = string.Empty;
string threadUrl = string.Empty;
ThreadEntity thread = ThreadGuiHelper.GetThread(threadID);
if (thread != null)
{
threadSubject = thread.Subject;
threadUrl = applicationURL + string.Format("Messages.aspx?ThreadID={0}", thread.ThreadID);
}
else
{
// thread doesn't exist, exit
return;
}
mailBody.Replace("[SiteURL]", applicationURL);
mailBody.Replace("[SiteName]", siteName);
mailBody.Replace("[ThreadSubject]", threadSubject);
mailBody.Replace("[ThreadURL]", threadUrl);
}
// format the subject
string subject = string.Empty;
emailData.TryGetValue("emailThreadNotificationSubject", out subject);
subject += applicationURL;
string fromAddress = string.Empty;
emailData.TryGetValue("defaultFromEmailAddress", out fromAddress);
try
{
//send message
HnDGeneralUtils.SendEmail(subject, mailBody.ToString(), fromAddress, toAddresses, emailData, true);
}
catch (SmtpFailedRecipientsException)
{
// swallow as it shouldn't have any effect on further operations
}
catch (SmtpException)
{
// swallow, as there's nothing we can do
}
// rest: problematic, so bubble upwards.
}
