private string GetNextTalkMessageWithUpdate(ref IntentState intentState, string message)
{
JArray ja = intentState.actionList;
string prompt = string.Empty;
bool loopend = false;
for (int i = 0; i < ja.Count; i++)
{
try
{
JArray value = (JArray)ja[i]["value"];
}
catch
{
if (loopend)
{
prompt = (string)ja[i]["prompt"];
break;
}
var messages = new List <ValueEntity> {
new ValueEntity {
entity = message
},
};
var messagesText = JsonConvert.SerializeObject(messages);
ja[i]["value"] = JsonConvert.DeserializeObject <JArray>(messagesText);
loopend = true;
}
}
intentState.actionList = ja;
intentState.processState = stateProcessing;
return(prompt);
}
private string CompleteTalkMessage(ref IntentState intentState)
{
string intent = (string)intentState.topScoringIntent["intent"];
JArray ja = intentState.actionList;
string sayText = string.Empty;
if (ja.Count > 0)
{
foreach (JObject jo in ja)
{
JArray jaValue = (JArray)jo["value"];
string entity = (string)jaValue[0]["entity"];
sayText += jo["name"] + "は、" + entity + "、";
}
sayText = sayText.Substring(0, sayText.Length - 1);
sayText += "ですね。";
}
if (intent.IndexOf("talkBook") >= 0)
{
sayText += "こちらで予約をお取りし、後ほどご連絡を致します。ありがとうございました！";
}
else
{
sayText += "この情報で確認致しまして、後ほどご連絡を致します。ありがとうございました！";
}
intentState.processState = stateEnd;
return(sayText);
}
private IntentState GetIntent(string message)
{
IntentState intentState = new IntentState();
string intent = string.Empty;
ApiResult apiResult = CallLuisApi(message);
if (message == string.Empty)
{
return(null);
}
if (apiResult.IsSuccessStatusCode)
{
JObject jo_result = (JObject)JsonConvert.DeserializeObject(apiResult.Result);
intentState.query = (string)jo_result["query"];
intentState.topScoringIntent = (JObject)jo_result["topScoringIntent"];
intent = (string)intentState.topScoringIntent["intent"];
var actions = (JArray)intentState.topScoringIntent["actions"];
if (actions != null && actions.Count > 0)
{
var parameters = (JArray)actions[0]["parameters"];
if (parameters.Count > 0)
{
ApiResult apiResult2 = GetActionsThruPgmApi();
if (apiResult2.IsSuccessStatusCode)
{
JArray jaActions = (JArray)JsonConvert.DeserializeObject(apiResult2.Result);
for (int i = 0; i < parameters.Count; i++)
{
var jo = (JObject)parameters[i];
var type = (string)jo["type"];
var prompt = GetActionPrompt(jaActions, intent, type);
jo["prompt"] = prompt;
parameters[i] = jo;
}
intentState.actionList = parameters;
}
else
{
ApplicationException ae = new ApplicationException("** Error ** LUIS Programing API failed !! : " + apiResult2.Message);
throw ae;
}
}
}
}
else
{
ApplicationException ae = new ApplicationException("** Error ** LUIS API failed !! : " + apiResult.Message);
throw ae;
}
return(intentState);
}
private string GetNextTalkMessage(ref IntentState intentState)
{
JArray ja = intentState.actionList;
string prompt = string.Empty;
for (int i = 0; i < ja.Count; i++)
{
try
{
JArray value = (JArray)ja[i]["value"];
}
catch
{
prompt = (string)ja[i]["prompt"];
break;
}
}
intentState.processState = stateProcessing;
return(prompt);
}
public JArrayString ProcessMessage(RbAppMasterCache rbappmc, RbAppRouterCache rbapprc, RbHeader rbh, string rbBodyString)
{
// RbAppLog
var appName = Path.GetFileNameWithoutExtension(this.GetType().Assembly.Location);
string storageConnectionString = string.Format("DefaultEndpointsProtocol=https;AccountName={0};AccountKey={1}",
rbappmc.StorageAccount, rbappmc.StorageKey);
RbAppLog RbAppLog = new RbAppLog();
RbAppLog.Initialize(storageConnectionString, "RbAppLog", appName);
// Request Message
var requestBody = new ReqBody();
var jo_reqBody = (JObject)JsonConvert.DeserializeObject(rbBodyString);
requestBody.visitor = (string)jo_reqBody["visitor"];
requestBody.visitor_id = (string)jo_reqBody["visitor_id"];
// Response Message
JArray jArrayMessages = new JArray();
// rbh.MessageId == "finish"
if (rbh.MessageId == typeFinish)
{
var resBody = new ResBody();
resBody.visitor = requestBody.visitor;
resBody.visitor_id = requestBody.visitor_id;
resBody.type = typeFinish;
return(BuildMessages(jArrayMessages, rbh, resBody));
}
// rbh.MessageId == "init" or "talkXxxx"
requestBody.talkByMe = (string)jo_reqBody["talkByMe"];
// AppMaster
JObject jo_appInfo = (JObject)JsonConvert.DeserializeObject(rbappmc.AppInfo);
sqlConnString = (string)jo_appInfo["SqlConnString"];
try
{
rinnaApiEndpoint = (string)jo_appInfo["RinnaApiEndpoint"];
rinnaKey = (string)jo_appInfo["RinnaKey"];
rinnaId = (string)jo_appInfo["RinnaId"];
}
catch
{
rinnaApiEndpoint = string.Empty;
rinnaKey = string.Empty;
rinnaId = string.Empty;
}
luisApiEndpoint = (string)jo_appInfo["LuisApiEndpoint"];
luisPgmApiEndpoint = (string)jo_appInfo["LuisPgmApiEndpoint"];
luisKey = (string)jo_appInfo["LuisKey"];
luisAppId = (string)jo_appInfo["LuisAppId"];
// Edit Response Message
var responseBody = new ResBodyTalk();
responseBody.visitor = requestBody.visitor;
responseBody.visitor_id = requestBody.visitor_id;
responseBody.talkByAi = new List <TalkMessage>();
IntentState intentState = new IntentState();
string intent = string.Empty;
// Call LUIS API
if (rbh.MessageId == typeInit)
{
try
{
intentState = GetIntent(requestBody.talkByMe);
}
catch (Exception ex)
{
ResBodyWhenError resBodyWhenError = new ResBodyWhenError();
resBodyWhenError.success = "false";
resBodyWhenError.error_message = ex.Message;
RbAppLog.WriteError("E001", ex.ToString());
return(BuildMessages(jArrayMessages, rbh, resBodyWhenError));
}
intentState.processState = stateBegin;
intent = (string)intentState.topScoringIntent["intent"];
// set Conversation State
ConversationState convState = new ConversationState(sqlConnString, rbh.SourceDeviceId, rbh.AppId);
string conversationStateString = JsonConvert.SerializeObject(intentState);
ApiResult apiResult = convState.SetState(conversationStateString);
if (!apiResult.IsSuccessStatusCode)
{
ResBodyWhenError resBodyWhenError = new ResBodyWhenError();
resBodyWhenError.success = "false";
resBodyWhenError.error_message = "** Error ** Conversation State Save failed !! : " + apiResult.Message;
RbAppLog.WriteError("E002", apiResult.Message);
return(BuildMessages(jArrayMessages, rbh, resBodyWhenError));
}
}
else
{
// get Conversation State
ConversationState convState = new ConversationState(sqlConnString, rbh.SourceDeviceId, rbh.AppId);
AppResult appResult = convState.GetState();
if (appResult.apiResult.IsSuccessStatusCode)
{
var joIntentState = (JObject)JsonConvert.DeserializeObject(appResult.conversationStateString);
intentState.processState = (string)joIntentState["processState"];
intentState.query = (string)joIntentState["query"];
intentState.topScoringIntent = (JObject)joIntentState["topScoringIntent"];
try
{
intentState.actionList = (JArray)joIntentState["actionList"];
}
catch
{
intentState.actionList = null;
}
}
else
{
ResBodyWhenError resBodyWhenError = new ResBodyWhenError();
resBodyWhenError.success = "false";
resBodyWhenError.error_message = "** Error ** Conversation State Get failed !! : " + appResult.apiResult.Message;
RbAppLog.WriteError("E003", appResult.apiResult.Message);
return(BuildMessages(jArrayMessages, rbh, resBodyWhenError));
}
}
// Continue talk session
bool boolFinishTalk = false;
if (rbh.MessageId.Substring(0, 4) == "talk")
{
intent = rbh.MessageId;
// Check intent of finishing talk
boolFinishTalk = CheckIntentOfFinishTalk(requestBody.talkByMe);
}
// Finish Talk
if (boolFinishTalk)
{
responseBody.visitor = requestBody.visitor;
responseBody.visitor_id = requestBody.visitor_id;
responseBody.type = typeFinishTalk;
var talkMessage = new TalkMessage();
talkMessage.SayText = "会話を終了します。再度、ご用件をお話しください。";
responseBody.talkByAi.Add(talkMessage);
return(BuildMessages(jArrayMessages, rbh, responseBody));
}
// Call Rinna API
if (intent == intentTalkRinna || intent == intentNone)
{
if (rinnaApiEndpoint != string.Empty)
{
ApiResult apiResult = TalkRinna(rinnaKey, rinnaId, requestBody.talkByMe);
if (apiResult.IsSuccessStatusCode)
{
responseBody.success = "true";
responseBody.type = typeTalkRinna;
JObject jo_result = (JObject)JsonConvert.DeserializeObject(apiResult.Result);
var ja_responses = (JArray)jo_result["Responses"];
foreach (var jo_content in ja_responses)
{
var talkMessage = new TalkMessage();
string text = (string)jo_content["Content"]["Text"];
// Replace Emoji
talkMessage.SayText = ReplaceTalkMessage(text);
responseBody.talkByAi.Add(talkMessage);
}
}
else
{
ResBodyWhenError resBodyWhenError = new ResBodyWhenError();
resBodyWhenError.success = "false";
resBodyWhenError.error_message = "** Error ** Rinna API failed !! : " + apiResult.Message;
RbAppLog.WriteError("E004", apiResult.Message);
return(BuildMessages(jArrayMessages, rbh, resBodyWhenError));
}
}
else
{
responseBody.success = "true";
responseBody.type = typeFinishTalk;
var talkMessage = new TalkMessage();
talkMessage.SayText = ReplaceTalkMessage("上手く聞き取ることが出来ませんでした。再度、ご用件をお話しください。");
responseBody.talkByAi.Add(talkMessage);
}
}
// Various Talk Service defined by LUIS web service
else if (intent.Length >= 4 && intent.Substring(0, 4) == "talk")
{
var talkMessage = new TalkMessage();
string sayText = string.Empty;
if (intentState.processState == stateBegin)
{
sayText = GetNextTalkMessage(ref intentState);
}
else
{
sayText = GetNextTalkMessageWithUpdate(ref intentState, requestBody.talkByMe);
}
if (sayText == string.Empty)
{
responseBody.type = typeFinishTalk;
sayText = CompleteTalkMessage(ref intentState);
}
else
{
responseBody.type = intent;
}
responseBody.success = "true";
talkMessage.SayText = sayText;
responseBody.talkByAi.Add(talkMessage);
// set Conversation State
ConversationState convState = new ConversationState(sqlConnString, rbh.SourceDeviceId, rbh.AppId);
string conversationStateString = JsonConvert.SerializeObject(intentState);
ApiResult apiResult = convState.SetState(conversationStateString);
if (!apiResult.IsSuccessStatusCode)
{
ResBodyWhenError resBodyWhenError = new ResBodyWhenError();
resBodyWhenError.success = "false";
resBodyWhenError.error_message = "** Error ** Conversation State Save(2) failed !! : " + apiResult.Message;
RbAppLog.WriteError("E005", apiResult.Message);
return(BuildMessages(jArrayMessages, rbh, resBodyWhenError));
}
}
else
{
responseBody.success = "true";
responseBody.type = intent;
}
return(BuildMessages(jArrayMessages, rbh, responseBody));
}
