public void ATC3309_CRMInvestigationVerifyOfficerCanRecordPhoneCalls()
{
#region Start Up Excel
MyBook = MyApp.Workbooks.Open(DatasourceDir + @"\Investigations.xlsx", 0, false, 5, "", "", true, Excel.XlPlatform.xlWindows, "\t", false, false, 0, true, 1, 0);
MySheet = (Excel.Worksheet)MyBook.Sheets[Properties.Settings.Default.ENVIRONMENT.ToString()];
MyRange = MySheet.UsedRange;
//Get specific row for the data
int testDataRows = MyRange.Rows.Count;
int MyRow = 0;
for (int i = 2; i <= testDataRows; i++)
{
if (MyRange.Cells[i, 1].Value.ToString() == "ClientTestData")
{
MyRow = i;
break;
}
}
#endregion
string clientName = MyRange.Cells[MyRow, InvestigationSchema.GetColumnIndex(ColumnName.CLIENT_NAME)].Value;
User user = this.environment.GetUser(SecurityRole.InvestigationOfficer);
new LoginDialog().Login(user.Id, user.Password);
// Create Investigation Case
HomePage homePage = new HomePage(driver);
string HomeWindow = driver.CurrentWindowHandle;
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsCasesRibbonButton();
// Verify that Investigation Officer is able to record Phone call for Investigation Case
InvestigationCaseSearchPage investigationsCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationsCaseSearchPage.ClickNewInvestigationCaseButton();
// Create new case
InvestigationCasePage investigationCasePage = new InvestigationCasePage(driver);
string BaseWindow = driver.CurrentWindowHandle;
investigationCasePage.ClickSaveButton();
String investigationID = investigationCasePage.GetInvestigationCaseNumber();
//Phone Call
investigationCasePage.ClickPageTitle();
investigationCasePage.ClickActivitiesAddButton();
investigationCasePage.ClickAddActivity("Phone Call");
driver = investigationCasePage.SwitchNewBrowserWithTitle(driver, BaseWindow, "Phone Call");
PhoneCallPage phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3309 Phone Call");
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
driver = driver.SwitchTo().Window(BaseWindow);
investigationCasePage.CheckForErrors();
investigationCasePage.ClickPageTitle();
Table table = new Table(investigationCasePage.GetActivitiesSearchResultTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3309 Phone Call", "Owner"), "IMSTestU03");
table.ClickCellValue("Subject", "Test 3309 Phone Call", "Subject");
phoneCall = new PhoneCallPage(driver);
phoneCall.SwitchFrame();
StringAssert.Contains(phoneCall.GetSelectSubjectValue(), "Bond balance enquiry");
StringAssert.Contains(phoneCall.GetSubjectValue(), "Test 3309 Phone Call");
StringAssert.Contains(phoneCall.GetRecipientValue(), clientName);
StringAssert.Contains(phoneCall.GetSenderValue(), user.Id);
// Verify that Investigation Officer is able to record Phone call for Client
driver = driver.SwitchTo().Window(HomeWindow);
homePage.HoverCRMRibbonTab();
homePage.ClickClientServicesRibbonButton();
homePage.HoverClientServicesRibbonTab();
homePage.ClickClientsRibbonButton();
ClientsSearchPage clientsSearchPage = new ClientsSearchPage(driver);
clientsSearchPage.ClickNewClientButton();
ClientPage clientPage = new ClientPage(driver);
BaseWindow = driver.CurrentWindowHandle;
clientPage.ClickPageTitle();
clientPage.PopulateNewClient("Client Phone Record");
clientPage.ClickSaveButton();
clientPage.ClickActivitiesAddButton();
clientPage.ClickAddActivity("Phone Call");
Thread.Sleep(3000);
driver = clientPage.SwitchNewBrowser(driver, BaseWindow, "Phone Call");
phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3309 Client Phone Call");
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
driver = driver.SwitchTo().Window(BaseWindow);
phoneCall.CheckForErrors();
clientPage.ClickPageTitle();
table = new Table(clientPage.GetActivitiesTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3309 Client Phone Call", "Owner"), "IMSTestU03");
table.ClickCellValue("Subject", "Test 3309 Client Phone Call", "Subject");
phoneCall = new PhoneCallPage(driver);
StringAssert.Contains(phoneCall.GetSelectSubjectValue(), "Bond balance enquiry");
StringAssert.Contains(phoneCall.GetSubjectValue(), "Test 3309 Client Phone Call");
StringAssert.Contains(phoneCall.GetRecipientValue(), clientName);
StringAssert.Contains(phoneCall.GetSenderValue(), user.Id);
// Verify that Investigation Officer is able to record Phone call for General Case
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsGeneralCasesRibbonButton();
InvestigationGeneralCaseSearchPage invGeneralCaseSearchPage = new InvestigationGeneralCaseSearchPage(driver);
invGeneralCaseSearchPage.ClickNewGeneralCaseButton();
InvestigationGeneralCasePage investigationGeneralCasePage = new InvestigationGeneralCasePage(driver);
BaseWindow = driver.CurrentWindowHandle;
investigationGeneralCasePage.ClickPageTitle();
investigationGeneralCasePage.SetTitle("New General Case");
investigationGeneralCasePage.SetClientName(clientName);
investigationGeneralCasePage.SetType("Complaint");
investigationGeneralCasePage.ClickSaveButton();
investigationGeneralCasePage.ClickActivitiesAddButton();
investigationGeneralCasePage.ClickAddActivity("Phone Call");
driver = investigationGeneralCasePage.SwitchNewBrowserWithTitle(driver, BaseWindow, "Phone Call");
phoneCall = new PhoneCallPage(driver);
phoneCall.ClickPageTitle();
phoneCall.SetSelectSubjectValue("Bond balance enquiry");
phoneCall.SetSubject("Test 3309 General Case Phone Call");
phoneCall.SetRecipient(clientName);
phoneCall.ClickSaveCloseButton();
driver = driver.SwitchTo().Window(BaseWindow);
phoneCall.CheckForErrors();
investigationGeneralCasePage.ClickPageTitle();
table = new Table(investigationGeneralCasePage.GetActivitiesTable());
StringAssert.Contains(table.GetCellContainsValue("Subject", "Test 3309 General Case Phone Call", "Owner"), "IMSTestU03");
table.ClickCellValue("Subject", "Test 3309 General Case Phone Call", "Subject");
phoneCall = new PhoneCallPage(driver);
StringAssert.Contains(phoneCall.GetSelectSubjectValue(), "Bond balance enquiry");
StringAssert.Contains(phoneCall.GetSubjectValue(), "Test 3309 General Case Phone Call");
StringAssert.Contains(phoneCall.GetRecipientValue(), clientName);
StringAssert.Contains(phoneCall.GetSenderValue(), user.Id);
#region Shut down Excel
MyBook.Save();
MyBook.Close();
MyApp.Quit();
#endregion
}
public void ATC6737_CRMGeneralCaseClienttobeOptional()
{
User user = this.environment.GetUser(SecurityRole.Investigations);
new LoginDialog().Login(user.Id, user.Password);
HomePage homePage = new HomePage(driver);
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsGeneralCasesRibbonButton();
InvestigationGeneralCaseSearchPage investigationsGeneralCaseSearchPage = new InvestigationGeneralCaseSearchPage(driver);
investigationsGeneralCaseSearchPage.ClickNewGeneralCaseButton();
InvestigationGeneralCasePage investigationGeneralCasePage = new InvestigationGeneralCasePage(driver);
investigationGeneralCasePage.ClickPageTitle();
investigationGeneralCasePage.SetTitle("Test client N/A - " + DateTime.Now);
investigationGeneralCasePage.SetClientName("-NOT APPLICABLE-");
investigationGeneralCasePage.SetType("Complaint");
investigationGeneralCasePage.ClickSaveButton();
investigationGeneralCasePage.GetGeneralCaseNumber();
}
public void ATC4448_CRMInvestigationVerifyFilterOnInvestigatorName()
{
#region Start Up Excel
MyBook = MyApp.Workbooks.Open(DatasourceDir + @"\Investigations.xlsx", 0, false, 5, "", "", true, Excel.XlPlatform.xlWindows, "\t", false, false, 0, true, 1, 0);
MySheet = (Excel.Worksheet)MyBook.Sheets[Properties.Settings.Default.ENVIRONMENT.ToString()];
MyRange = MySheet.UsedRange;
//Get specific row for the data
int testDataRows = MyRange.Rows.Count;
int MyRow = 0;
for (int i = 2; i <= testDataRows; i++)
{
if (MyRange.Cells[i, 1].Value.ToString() == "ClientTestData")
{
MyRow = i;
break;
}
}
#endregion
string clientName = MyRange.Cells[MyRow, InvestigationSchema.GetColumnIndex(ColumnName.CLIENT_NAME)].Value;
//Login in as role
User user = this.environment.GetUser(SecurityRole.Investigations);
new LoginDialog().Login(user.Id, user.Password);
HomePage homePage = new HomePage(driver);
string HomeWindow = driver.CurrentWindowHandle;
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsCasesRibbonButton();
// Create investigation case 1 with Investigator as IMSTestU06"
InvestigationCaseSearchPage investigationCaseSearchPage = new InvestigationCaseSearchPage(driver);
string BaseWindow = driver.CurrentWindowHandle;
investigationCaseSearchPage.ClickNewInvestigationCaseButton();
InvestigationCasePage investigationCasePage = new InvestigationCasePage(driver);
string user06 = "IMSTestU06";
string user04 = "IMSTestU04";
investigationCasePage.ClickPageTitle();
Assert.IsTrue(investigationCasePage.GetInvestigatorSearchElementText(user06));
investigationCasePage.ClickSaveButton();
string investigationID1 = investigationCasePage.GetInvestigationCaseNumber();
Console.WriteLine(investigationID1);
investigationCasePage.ClickSaveCloseButton();
// Create investigation case 2 with Investigator as IMSTestU06"
driver = driver.SwitchTo().Window(BaseWindow);
investigationCaseSearchPage.ClickNewInvestigationCaseButton();
investigationCasePage = new InvestigationCasePage(driver);
investigationCasePage.ClickPageTitle();
Assert.IsTrue(investigationCasePage.GetInvestigatorSearchElementText(user06));
investigationCasePage.ClickSaveButton();
string investigationID2 = investigationCasePage.GetInvestigationCaseNumber();
Console.WriteLine(investigationID2);
investigationCasePage.ClickSaveCloseButton();
Thread.Sleep(1000);
// Create one general case where owner = same common investigator from above point
driver = driver.SwitchTo().Window(HomeWindow);
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsGeneralCasesRibbonButton();
InvestigationGeneralCaseSearchPage investigationsGeneralCasesPage = new InvestigationGeneralCaseSearchPage(driver);
investigationsGeneralCasesPage.ClickNewGeneralCaseButton();
InvestigationGeneralCasePage investigationGeneralCasePage = new InvestigationGeneralCasePage(driver);
investigationGeneralCasePage.ClickPageTitle();
investigationGeneralCasePage.SetTitle("Client D");
investigationGeneralCasePage.SetClientName(clientName);
investigationGeneralCasePage.SetType("Enquiry");
investigationGeneralCasePage.SetInvestigatorSearchElementText(user06);
investigationGeneralCasePage.ClickSaveButton();
string generalCaseID = investigationGeneralCasePage.GetGeneralCaseNumber();
Console.WriteLine(generalCaseID);
investigationGeneralCasePage.ClickSaveCloseButton();
// Ensure an investigation master case exists with the same common {Investigator} as above
driver = driver.SwitchTo().Window(HomeWindow);
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsMasterCasesRibbonButton();
InvestigationMasterCaseSearchPage investigationMasterCasesSearchPage = new InvestigationMasterCaseSearchPage(driver);
investigationMasterCasesSearchPage.ClickNewButton();
InvestigationMasterCasePage investigationMasterCasePage = new InvestigationMasterCasePage(driver);
investigationMasterCasePage.SetInvestigatorValue(user06);
investigationMasterCasePage.ClickSaveButton();
string masterCasrID = investigationMasterCasePage.GetInvestigationMasterCaseNumber();
Console.WriteLine(masterCasrID);
// Close the current window and login with Investigation Business Admin
driver.Close();
driver = null;
this.TestSetup();
user = this.environment.GetUser(SecurityRole.InvestigationsBusinessAdmin);
new LoginDialog().Login(user.Id, user.Password);
// Verify the Support Officers queue
homePage = new HomePage(driver);
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsCasesRibbonButton();
// Ensure at least one other investigations case exists with a different {Investigator} but {Owner} = same common investigator as above
investigationCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationCaseSearchPage.ClickNewInvestigationCaseButton();
investigationCasePage = new InvestigationCasePage(driver);
investigationCasePage.ClickPageTitle();
Assert.IsTrue(investigationCasePage.GetInvestigatorSearchElementText(user04));
investigationCasePage.ClickSaveButton();
string investigationID3 = investigationCasePage.GetInvestigationCaseNumber();
Console.WriteLine(investigationID3);
investigationCasePage.ClickSaveCloseButton();
investigationCaseSearchPage = new InvestigationCaseSearchPage(driver);
investigationCaseSearchPage.SetSearchRecord("IMSTestU06");
Table table = new Table(investigationCaseSearchPage.GetSearchResultTable());
table.ClickCellContainsValue("Investigator", "IMSTestU06", "Investigator");
// Verify that User oage is getting displayed
UserPage investigationUserPage = new UserPage(driver);
investigationUserPage.ClickPageTitle();
StringAssert.Contains(investigationUserPage.GetFullName(), "IMSTestU06");
//Navigate to client phone numbers
homePage.HoverClientXRibbonTab(user06);
homePage.ClickInvestigatorXCasesRibbonButton();
// Verify the cases displayed for Investigation Business Admin
investigationUserPage = new UserPage(driver);
StringAssert.Contains(investigationUserPage.GetPageFilterList(), "Investigation Case Associated View");
// Verify Investigation Case 1 is displayed
investigationUserPage = new UserPage(driver);
investigationUserPage.SetSearchRecord(investigationID1);
table = new Table(investigationUserPage.GetSearchResultTable());
StringAssert.Contains(table.GetCellContainsValue("Case Number", investigationID1, "Investigator"), user06);
StringAssert.Contains(table.GetCellContainsValue("Case Number", investigationID1, "Owner"), user04);
// Verify Investigation Case 2 is displayed
investigationUserPage = new UserPage(driver);
investigationUserPage.SetSearchRecord(investigationID2);
table = new Table(investigationUserPage.GetSearchResultTable());
StringAssert.Contains(table.GetCellContainsValue("Case Number", investigationID2, "Investigator"), user06);
StringAssert.Contains(table.GetCellContainsValue("Case Number", investigationID2, "Owner"), user04);
// Verify General case is not displayed
investigationUserPage = new UserPage(driver);
investigationUserPage.SetSearchRecord(generalCaseID);
table = new Table(investigationUserPage.GetSearchResultTable());
Assert.IsTrue(table.GetNoRecordsInTable(), "General case is DISPLAYED!!!!");
// Verify Master case is not displayed
investigationUserPage = new UserPage(driver);
investigationUserPage.SetSearchRecord(masterCasrID);
table = new Table(investigationUserPage.GetSearchResultTable());
Assert.IsTrue(table.GetNoRecordsInTable(), "Master case is DISPLAYED!!!!");
// Verify Master case is not displayed
investigationUserPage = new UserPage(driver);
investigationUserPage.SetSearchRecord(investigationID3);
table = new Table(investigationUserPage.GetSearchResultTable());
Assert.IsTrue(table.GetNoRecordsInTable(), "Investigation case with different Investigator is DISPLAYED!!!!");
#region Shut down Excel
MyBook.Save();
MyBook.Close();
MyApp.Quit();
#endregion
}
public void ATC3346_CRMEntityGeneralCaseCreateNew()
{
User user = this.environment.GetUser(SecurityRole.Investigations);
new LoginDialog().Login(user.Id, user.Password);
HomePage homePage = new HomePage(driver);
homePage.HoverCRMRibbonTab();
homePage.ClickInvestigationsRibbonButton();
homePage.HoverInvestigationsRibbonTab();
homePage.ClickInvestigationsGeneralCasesRibbonButton();
InvestigationGeneralCaseSearchPage investigationsGeneralCaseSearchPage = new InvestigationGeneralCaseSearchPage(driver);
investigationsGeneralCaseSearchPage.ClickNewGeneralCaseButton();
InvestigationGeneralCasePage investigationGeneralCasePage = new InvestigationGeneralCasePage(driver);
investigationGeneralCasePage.ClickPageTitle();
investigationGeneralCasePage.SetTitle("Test client N/A - " + DateTime.Now);
investigationGeneralCasePage.SetClientName("-NOT APPLICABLE-");
investigationGeneralCasePage.SetType("Complaint");
investigationGeneralCasePage.SetReceivedDate((DateTime.Now.AddDays(1)).ToString("dd/MM/yyyy"));
StringAssert.Contains(investigationGeneralCasePage.GetReceivedDateErrorMessage(), "Invalid date entered for Received Date");
investigationGeneralCasePage.SetReceivedDate((DateTime.Now).ToString("dd/MM/yyyy"));
investigationGeneralCasePage.ClickSaveButton();
investigationGeneralCasePage.GetGeneralCaseNumber();
}
