public void NotifyVoiceDispositionCode(Genesyslab.Platform.Commons.Protocols.IMessage message)
{
if (sfdcAdapter != null)
{
sfdcAdapter.DispositionCodeChanged(message);
}
}
public void NotifyChatDispositionCode(string interactionId, string dispKeyName, string dispCode)
{
if (sfdcAdapter != null)
{
sfdcAdapter.DispositionCodeChanged(interactionId, dispKeyName, dispCode);
}
}
public void NotifyChatDispositionCode(string interactionId, string dispKeyName, string dispCode)
{
if (sfdcAdapter != null)
{
IXNCustomData data = new IXNCustomData();
data.InteractionId = interactionId;
data.MediaType = MediaType.Chat;
data.DispositionCode = new System.Tuple <string, string>(dispKeyName, dispCode);
sfdcAdapter.DispositionCodeChanged(data);
}
}
