public static void SendWelcomeMessage(long webChatSessionNum)
{
//No need to check RemotingRole; no call to db.
WebChatMessage welcomeMessage = new WebChatMessage();
welcomeMessage.WebChatSessionNum = webChatSessionNum;
welcomeMessage.UserName = WebChatPrefs.GetString(WebChatPrefName.SystemName);
welcomeMessage.MessageText = WebChatPrefs.GetString(WebChatPrefName.SystemWelcomeMessage);
welcomeMessage.MessageType = WebChatMessageType.System;
WebChatMessages.Insert(welcomeMessage);
}
public static void SendTechMessage(long webChatSessionNum, string messageText)
{
//No need to check RemotingRole; no call to db.
if (String.IsNullOrEmpty(messageText))
{
return; //No blank messages allowed.
}
WebChatMessage techMessage = new WebChatMessage();
techMessage.WebChatSessionNum = webChatSessionNum;
techMessage.UserName = Security.CurUser.UserName;
techMessage.MessageText = messageText;
techMessage.MessageType = WebChatMessageType.Technician;
WebChatMessages.Insert(techMessage);
}
///<summary>Sets the DateTend field to now and inserts a message into the chat so all users can see the session has ended.</summary>
public static void EndSession(long webChatSessionNum)
{
if (RemotingClient.RemotingRole == RemotingRole.ClientWeb)
{
Meth.GetVoid(MethodBase.GetCurrentMethod(), webChatSessionNum);
return;
}
WebChatMisc.DbAction(delegate() {
string command = "UPDATE webchatsession SET DateTend=NOW() WHERE WebChatSessionNum=" + POut.Long(webChatSessionNum);
DataCore.NonQ(command);
//Last message just after session ended, in case someone types another message into the thread just as the thread is ending.
//This way the end session message is guaranteed to be last, since the timestamp on it is after the session technically ended.
WebChatMessage endSessionMessage = new WebChatMessage();
endSessionMessage.WebChatSessionNum = webChatSessionNum;
endSessionMessage.UserName = WebChatPrefs.GetString(WebChatPrefName.SystemName);
endSessionMessage.MessageText = WebChatPrefs.GetString(WebChatPrefName.SystemSessionEndMessage);
endSessionMessage.MessageType = WebChatMessageType.EndSession;
WebChatMessages.Insert(endSessionMessage);
});
}
public static void SendCustomerMessage(long webChatSessionNum, string userName, string messageText)
{
//No need to check RemotingRole; no call to db.
if (String.IsNullOrEmpty(messageText))
{
return; //No blank messages allowed.
}
WebChatMessage customerMessage = new WebChatMessage();
customerMessage.WebChatSessionNum = webChatSessionNum;
if (String.IsNullOrEmpty(userName))
{
customerMessage.UserName = "******";
}
else
{
customerMessage.UserName = userName;
}
customerMessage.MessageText = messageText;
customerMessage.MessageType = WebChatMessageType.Customer;
WebChatMessages.Insert(customerMessage);
}