internal List<string> historyContentMethod(SupportRequirementModel model, List<string> strList, SupportProcessStatus status, string target)
{
if (!String.IsNullOrEmpty(model.SupportRequirementId))
{
SupportRequirementModel parentModel = _service.Requirements.Where(x => x.Id == model.SupportRequirementId).FirstOrDefault();
strList = historyContentMethod(parentModel, strList, status, target);
}
foreach (var item in model.SupportProcesses)
{
SupportHistoryModel m = new SupportHistoryModel()
{
Status = item.Status,
};
switch (item.Status)
{
case SupportProcessStatus.Solution:
m.Message = PublicMethod.JsonSerialize<SupportSolutionOptionModel>(item.SupportSolutions.SupportSolutionOptions.Where(x => x.selected == true).FirstOrDefault());
break;
case SupportProcessStatus.CustomerReply:
m.Name = model.MemberId;
m.Message = item.Message;
break;
case SupportProcessStatus.HandlerReply:
m.Name = model.Handler;
m.Message = item.Message;
break;
}
string historyStr = PublicMethod.JsonSerialize<SupportHistoryModel>(m);
strList = _service.SendContentMethod(strList, target, CustomerCommand.History, historyStr);
}
return strList;
}
