public static async Task <EndUserAndAgentConversationMappingState> GetFromVso(int vsoId)
{
using (WorkItemTrackingHttpClient workItemTrackingHttpClient = VsoHelper.GetWorkItemTrackingHttpClient())
{
try
{
TeamFoundation.WorkItemTracking.WebApi.Models.WorkItem workitem =
await workItemTrackingHttpClient.GetWorkItemAsync(vsoId);
return(new EndUserAndAgentConversationMappingState(vsoId.ToString(),
workitem.Fields[VsoHelper.EndUserNameFieldName].ToString(),
workitem.Fields[VsoHelper.EndUserIdFieldName].ToString(),
workitem.Fields[VsoHelper.EndUserConversationIdFieldName].ToString(),
workitem.Fields[VsoHelper.AgentConversationIdFieldName].ToString()));
}
catch (Exception ex)
{
WebApiConfig.TelemetryClient.TrackException(ex, new Dictionary <string, string>
{
{ "function", "CreateAConversation" },
{ "debugNote", "error closing task" },
{ "vsoId", vsoId.ToString() },
});
throw;
}
}
}
public async Task SaveInVso(string vsoId)
{
Uri uri = new Uri(VsoHelper.Uri);
JsonPatchDocument patchDocument = new JsonPatchDocument
{
new JsonPatchOperation
{
Operation = Operation.Add, Path = $"/fields/{VsoHelper.EndUserConversationIdFieldName}", Value = EndUserConversationId
},
new JsonPatchOperation
{
Operation = Operation.Add, Path = $"/fields/{VsoHelper.AgentConversationIdFieldName}", Value = AgentConversationId
},
new JsonPatchOperation
{
Operation = Operation.Add, Path = $"/fields/{VsoHelper.EndUserIdFieldName}", Value = EndUserId
},
new JsonPatchOperation
{
Operation = Operation.Add, Path = $"/fields/{VsoHelper.EndUserNameFieldName}", Value = EndUserName
},
};
using (WorkItemTrackingHttpClient workItemTrackingHttpClient = VsoHelper.GetWorkItemTrackingHttpClient())
{
try
{
TeamFoundation.WorkItemTracking.WebApi.Models.WorkItem result =
await workItemTrackingHttpClient.UpdateWorkItemAsync(patchDocument, Convert.ToInt32(vsoId));
Trace.TraceInformation($"Project {vsoId} successfully updated. {this}");
}
catch (Exception ex)
{
WebApiConfig.TelemetryClient.TrackException(ex, new Dictionary <string, string>
{
{ "function", "SaveInVso" },
{ "debugNote", "Failed to update project" },
{ "vsoId", vsoId },
});
throw;
}
}
}
public static async Task <string> GetAgentConversationIdForVso(int vsoId)
{
using (WorkItemTrackingHttpClient workItemTrackingHttpClient = VsoHelper.GetWorkItemTrackingHttpClient())
{
try
{
WorkItem workitem = await workItemTrackingHttpClient.GetWorkItemAsync(vsoId);
return((string)(workitem.Fields.TryGetValue(AgentConversationIdFieldName, out object conversationId)
? conversationId
: ""));
}
catch (Exception ex)
{
WebApiConfig.TelemetryClient.TrackException(ex, new Dictionary <string, string>
{
{ "function", "GetAgentConversationIdForVso" },
{ "vsoId", vsoId.ToString() },
});
throw;
}
}
}
