public static void OpenEml(int IncidentId, int EMailMessageId, Stream outputStream)
{
Pop3Message message = EMailMessage.GetPop3Message(EMailMessageId);
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
EMailRouterPop3Box emailBox = EMailRouterPop3Box.ListInternal();
string SenderName = EMailMessage.GetSenderName(message);
string FromEmail = SenderName == string.Empty?emailBox.EMailAddress:
string.Format("\"{0}\" <{1}>",
SenderName,
emailBox.EMailAddress);
OutputMessageCreator output = new OutputMessageCreator(message, IncidentId, emailBox.EMailAddress, FromEmail);
output.AddRecipient(Security.CurrentUser.UserID);
string Subject = (message.Subject == null?string.Empty:message.Subject);
if (Subject == string.Empty)
{
// OZ: Maybe: Set Default Inicdent Title if subject is empty
//Subject = Incident.GetIncidentTitle(IncidentId);
}
if (TicketUidUtil.LoadFromString(Subject) == string.Empty)
{
output.Subject = string.Format("[{0}] {1}", TicketUidUtil.Create(incidentBox.IdentifierMask, IncidentId), Subject);
}
OutputMessage outputMsg = (OutputMessage)output.Create()[0];
outputStream.Write(outputMsg.Data, 0, outputMsg.Data.Length);
outputStream.Flush();
}
public static ArrayList Send(int IncidentId, EMailRouterPop3Box pop3Box, Pop3Message InMsg, string[] RecipientEmails)
{
ArrayList retVal = new ArrayList();
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
if (pop3Box.IsInternal)
{
#region Internal -> Extrenal
// Internal -> Internal Info
// 2009-06-16 OZ: Add Chech send emails to internal users
if (settings.AllowEMailRouting)
{
// 2007-02-12 OZ: "FN LN" <*****@*****.**>
string FromEmail = string.Format("\"{0} {1}\" <{2}>",
Security.CurrentUser.LastName,
Security.CurrentUser.FirstName,
pop3Box.EMailAddress);
OutputMessageCreator output2Iternal = new OutputMessageCreator(InMsg, IncidentId, pop3Box.EMailAddress, FromEmail);
// Exclude a message sender
//output2Iternal.AddIgnoreRecipient(EMailMessage.GetSenderEmail(InMsg));
// Load InternalUser
foreach (int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output2Iternal.AddRecipient(UserId);
retVal.Add(UserId);
}
// Load InformationRecipientList
// foreach(int infoRecipient in IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock.InformationRecipientList)
// {
// output2Iternal.AddRecipient(infoRecipient);
// }
foreach (OutputMessage outputMsg in output2Iternal.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, pop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
// Internal -> Extrenal
string publicEmail = FindEMailRouterPublicEmail(IncidentId);
if (publicEmail != string.Empty)
{
//EMailRouterPop3Box externalPop3Box = EMailRouterPop3Box.Load(realEMailBoxId);
OutputMessageCreator output2External = new OutputMessageCreator(InMsg, IncidentId, publicEmail, publicEmail);
// Load External Senders
// foreach(string exRecipient in EMailMessage.GetExternalSendersByIncidentId(IncidentId))
// {
// output2External.AddRecipient(exRecipient);
// }
// Load External Senders
foreach (EMailIssueExternalRecipient exRecipient in EMailIssueExternalRecipient.List(IncidentId))
{
output2External.AddRecipient(exRecipient.EMail);
}
// 2007-03-12 RecipientEmails Addon
if (RecipientEmails != null)
{
foreach (string exItem in RecipientEmails)
{
int emailUserId = DBUser.GetUserByEmail(exItem, false);
if (emailUserId > 0)
{
if (!retVal.Contains(emailUserId))
{
output2External.AddRecipient(exItem);
retVal.Add(emailUserId);
}
}
else
{
output2External.AddRecipient(exItem);
}
}
}
//
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach (OutputMessage outputMsg in output2External.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
#endregion
}
else
{
if (!settings.AllowEMailRouting)
{
return(retVal);
}
EMailRouterPop3Box internalPop3Box = EMailRouterPop3Box.ListInternal();
if (internalPop3Box == null)
{
return(retVal);
}
#region // External -> Internal
// External -> Internal
string SenderName = EMailMessage.GetSenderName(InMsg);
string FromEmail = SenderName == string.Empty?internalPop3Box.EMailAddress:
string.Format("\"{0}\" <{1}>",
SenderName,
internalPop3Box.EMailAddress);
OutputMessageCreator output = new OutputMessageCreator(InMsg, IncidentId, internalPop3Box.EMailAddress, FromEmail);
string Subject = (InMsg.Subject == null?string.Empty:InMsg.Subject);
if (Subject == string.Empty)
{
// OZ: Maybe: Set Default Inicdent Title if subject is empty
//Subject = Incident.GetIncidentTitle(IncidentId);
}
if (TicketUidUtil.LoadFromString(Subject) == string.Empty)
{
output.Subject = string.Format("[{0}] {1}", TicketUidUtil.Create(incidentBox.IdentifierMask, IncidentId), Subject);
}
foreach (int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output.AddRecipient(UserId);
retVal.Add(UserId);
}
// IncidentBoxDocument incidentDoc = IncidentBoxDocument.Load(incidentBox.IncidentBoxId);
//
// foreach(int infoRecipient in incidentDoc.EMailRouterBlock.InformationRecipientList)
// {
// output.AddRecipient(infoRecipient);
// }
foreach (OutputMessage outputMsg in output.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, internalPop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
#endregion
}
return(retVal);
}
/// <summary>
/// Sends the auto reply.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="From">From.</param>
/// <param name="To">To.</param>
internal static void SendAutoReply(int IncidentId, string From, string To)
{
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
if (!incidentBox.Document.EMailRouterBlock.SendAutoReply)
{
return;
}
Alerts2.Message msg = Alerts2.GetMessage(incidentBox.Document.GeneralBlock.AutoReplyEMailSubjectTemplate,
incidentBox.Document.GeneralBlock.AutoReplyEMailBodyTemplate,
SystemEventTypes.Issue_Created,
IncidentId, null,
-1,
Security.CurrentUser.UserID);
string subject = msg.Subject, body = msg.Body;
MemoryStream emlMessage = new MemoryStream();
byte[] tmpBuffer = null;
#region Fill Pop3 Message Stream
// Create Pop3 Message Headers
StringBuilder sbHeaders = new StringBuilder();
sbHeaders.AppendFormat("Date: {0}", GetEMailCreationDate()).Append("\r\n");
sbHeaders.Append("From: [email protected]").Append("\r\n");
sbHeaders.Append("To: [email protected]").Append("\r\n");
sbHeaders.AppendFormat("Subject: {0}", Rfc822HeaderCollection.Encode2AsciiString(subject)).Append("\r\n");
sbHeaders.Append("MIME-Version: 1.0").Append("\r\n");
sbHeaders.Append("Content-Type: multipart/mixed; boundary=\"----------7E143249668A83E\"").Append("\r\n");
sbHeaders.Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbHeaders.ToString());
emlMessage.Write(tmpBuffer, 0, tmpBuffer.Length);
// Create Pop3 Message Entry
StringBuilder sbMessage = new StringBuilder();
sbMessage.Append("------------7E143249668A83E").Append("\r\n");
// IF MESSAGE IS PLAIN TEXT
//sbMessage.Append("Content-Type: text/plain; charset=utf-8").Append("\r\n");
// IF MESSAGE IS HTML TEXT
sbMessage.Append("Content-Type: text/html; charset=utf-8").Append("\r\n");
sbMessage.Append("Content-Transfer-Encoding: base64").Append("\r\n");
sbMessage.Append("\r\n");
// OZ Fixed 500 5.3.3 Line too long (in reply to end of DATA command)
sbMessage.Append(Convert.ToBase64String(Encoding.UTF8.GetBytes(body), Base64FormattingOptions.InsertLineBreaks)).Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbMessage.ToString());
emlMessage.Write(tmpBuffer, 0, tmpBuffer.Length);
// Add Final Line
tmpBuffer = Encoding.ASCII.GetBytes("------------7E143249668A83E--\r\n\r\n");
emlMessage.Write(tmpBuffer, 0, tmpBuffer.Length);
#endregion
Pop3Message InMsg = new Pop3Message(emlMessage);
OutputMessageCreator outputAutoReply = new OutputMessageCreator(InMsg, IncidentId, From, From);
outputAutoReply.AddRecipient(To);
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach (OutputMessage outputMsg in outputAutoReply.Create())
{
try
{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
}
catch (Exception ex)
{
System.Diagnostics.Trace.WriteLine(ex);
Log.WriteError(ex.ToString());
}
}
}
/// <summary>
/// Sends the auto reply.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="From">From.</param>
/// <param name="To">To.</param>
internal static void SendAutoReply(int IncidentId, string From, string To)
{
IncidentBox incidentBox = IncidentBox.Load( Incident.GetIncidentBox(IncidentId));
if(!incidentBox.Document.EMailRouterBlock.SendAutoReply)
return;
Alerts2.Message msg = Alerts2.GetMessage(incidentBox.Document.GeneralBlock.AutoReplyEMailSubjectTemplate,
incidentBox.Document.GeneralBlock.AutoReplyEMailBodyTemplate,
SystemEventTypes.Issue_Created,
IncidentId, null,
-1,
Security.CurrentUser.UserID);
string subject = msg.Subject, body = msg.Body;
MemoryStream emlMessage = new MemoryStream();
byte[] tmpBuffer = null;
#region Fill Pop3 Message Stream
// Create Pop3 Message Headers
StringBuilder sbHeaders = new StringBuilder();
sbHeaders.AppendFormat("Date: {0}", GetEMailCreationDate()).Append("\r\n");
sbHeaders.Append("From: [email protected]").Append("\r\n");
sbHeaders.Append("To: [email protected]").Append("\r\n");
sbHeaders.AppendFormat("Subject: {0}", Rfc822HeaderCollection.Encode2AsciiString(subject)).Append("\r\n");
sbHeaders.Append("MIME-Version: 1.0").Append("\r\n");
sbHeaders.Append("Content-Type: multipart/mixed; boundary=\"----------7E143249668A83E\"").Append("\r\n");
sbHeaders.Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbHeaders.ToString());
emlMessage.Write(tmpBuffer,0, tmpBuffer.Length);
// Create Pop3 Message Entry
StringBuilder sbMessage = new StringBuilder();
sbMessage.Append("------------7E143249668A83E").Append("\r\n");
// IF MESSAGE IS PLAIN TEXT
//sbMessage.Append("Content-Type: text/plain; charset=utf-8").Append("\r\n");
// IF MESSAGE IS HTML TEXT
sbMessage.Append("Content-Type: text/html; charset=utf-8").Append("\r\n");
sbMessage.Append("Content-Transfer-Encoding: base64").Append("\r\n");
sbMessage.Append("\r\n");
// OZ Fixed 500 5.3.3 Line too long (in reply to end of DATA command)
sbMessage.Append(Convert.ToBase64String(Encoding.UTF8.GetBytes(body), Base64FormattingOptions.InsertLineBreaks)).Append("\r\n");
tmpBuffer = Encoding.ASCII.GetBytes(sbMessage.ToString());
emlMessage.Write(tmpBuffer,0, tmpBuffer.Length);
// Add Final Line
tmpBuffer = Encoding.ASCII.GetBytes("------------7E143249668A83E--\r\n\r\n");
emlMessage.Write(tmpBuffer,0, tmpBuffer.Length);
#endregion
Pop3Message InMsg = new Pop3Message(emlMessage);
OutputMessageCreator outputAutoReply = new OutputMessageCreator(InMsg, IncidentId, From, From);
outputAutoReply.AddRecipient(To);
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach(OutputMessage outputMsg in outputAutoReply.Create())
{
try
{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
}
catch(Exception ex)
{
System.Diagnostics.Trace.WriteLine(ex);
Log.WriteError(ex.ToString());
}
}
}
public static ArrayList Send(int IncidentId, EMailRouterPop3Box pop3Box, Pop3Message InMsg, string[] RecipientEmails)
{
ArrayList retVal = new ArrayList();
IncidentBox incidentBox = IncidentBox.Load( Incident.GetIncidentBox(IncidentId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
if(pop3Box.IsInternal)
{
#region Internal -> Extrenal
// Internal -> Internal Info
// 2009-06-16 OZ: Add Chech send emails to internal users
if (settings.AllowEMailRouting)
{
// 2007-02-12 OZ: "FN LN" <*****@*****.**>
string FromEmail = string.Format("\"{0} {1}\" <{2}>",
Security.CurrentUser.LastName,
Security.CurrentUser.FirstName,
pop3Box.EMailAddress);
OutputMessageCreator output2Iternal = new OutputMessageCreator(InMsg, IncidentId, pop3Box.EMailAddress, FromEmail);
// Exclude a message sender
//output2Iternal.AddIgnoreRecipient(EMailMessage.GetSenderEmail(InMsg));
// Load InternalUser
foreach (int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output2Iternal.AddRecipient(UserId);
retVal.Add(UserId);
}
// Load InformationRecipientList
// foreach(int infoRecipient in IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock.InformationRecipientList)
// {
// output2Iternal.AddRecipient(infoRecipient);
// }
foreach (OutputMessage outputMsg in output2Iternal.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, pop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
// Internal -> Extrenal
string publicEmail = FindEMailRouterPublicEmail(IncidentId);
if (publicEmail!=string.Empty)
{
//EMailRouterPop3Box externalPop3Box = EMailRouterPop3Box.Load(realEMailBoxId);
OutputMessageCreator output2External = new OutputMessageCreator(InMsg, IncidentId, publicEmail, publicEmail);
// Load External Senders
// foreach(string exRecipient in EMailMessage.GetExternalSendersByIncidentId(IncidentId))
// {
// output2External.AddRecipient(exRecipient);
// }
// Load External Senders
foreach (EMailIssueExternalRecipient exRecipient in EMailIssueExternalRecipient.List(IncidentId))
{
output2External.AddRecipient(exRecipient.EMail);
}
// 2007-03-12 RecipientEmails Addon
if (RecipientEmails != null)
{
foreach (string exItem in RecipientEmails)
{
int emailUserId = DBUser.GetUserByEmail(exItem, false);
if (emailUserId > 0)
{
if (!retVal.Contains(emailUserId))
{
output2External.AddRecipient(exItem);
retVal.Add(emailUserId);
}
}
else
output2External.AddRecipient(exItem);
}
}
//
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IncidentId);
foreach(OutputMessage outputMsg in output2External.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
}
#endregion
}
else
{
if (!settings.AllowEMailRouting)
return retVal;
EMailRouterPop3Box internalPop3Box = EMailRouterPop3Box.ListInternal();
if (internalPop3Box == null)
return retVal;
#region // External -> Internal
// External -> Internal
string SenderName = EMailMessage.GetSenderName(InMsg);
string FromEmail = SenderName==string.Empty?internalPop3Box.EMailAddress:
string.Format("\"{0}\" <{1}>",
SenderName,
internalPop3Box.EMailAddress);
OutputMessageCreator output = new OutputMessageCreator(InMsg, IncidentId, internalPop3Box.EMailAddress, FromEmail);
string Subject = (InMsg.Subject==null?string.Empty:InMsg.Subject);
if(Subject==string.Empty)
{
// OZ: Maybe: Set Default Inicdent Title if subject is empty
//Subject = Incident.GetIncidentTitle(IncidentId);
}
if(TicketUidUtil.LoadFromString(Subject)==string.Empty)
output.Subject = string.Format("[{0}] {1}",TicketUidUtil.Create(incidentBox.IdentifierMask,IncidentId), Subject);
foreach(int UserId in GetInternalUsersByIncidentId(IncidentId))
{
output.AddRecipient(UserId);
retVal.Add(UserId);
}
// IncidentBoxDocument incidentDoc = IncidentBoxDocument.Load(incidentBox.IncidentBoxId);
//
// foreach(int infoRecipient in incidentDoc.EMailRouterBlock.InformationRecipientList)
// {
// output.AddRecipient(infoRecipient);
// }
foreach(OutputMessage outputMsg in output.Create())
{
//try
//{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, internalPop3Box.EMailRouterPop3BoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
//}
//catch(Exception ex)
//{
// System.Diagnostics.Trace.WriteLine(ex);
// Log.WriteError(ex.ToString());
//}
}
#endregion
}
return retVal;
}
public static void OpenEml(int IncidentId, int EMailMessageId, Stream outputStream)
{
Pop3Message message = EMailMessage.GetPop3Message(EMailMessageId);
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
EMailRouterPop3Box emailBox = EMailRouterPop3Box.ListInternal();
string SenderName = EMailMessage.GetSenderName(message);
string FromEmail = SenderName==string.Empty?emailBox.EMailAddress:
string.Format("\"{0}\" <{1}>",
SenderName,
emailBox.EMailAddress);
OutputMessageCreator output = new OutputMessageCreator(message, IncidentId, emailBox.EMailAddress, FromEmail);
output.AddRecipient(Security.CurrentUser.UserID);
string Subject = (message.Subject==null?string.Empty:message.Subject);
if(Subject==string.Empty)
{
// OZ: Maybe: Set Default Inicdent Title if subject is empty
//Subject = Incident.GetIncidentTitle(IncidentId);
}
if(TicketUidUtil.LoadFromString(Subject)==string.Empty)
output.Subject = string.Format("[{0}] {1}",TicketUidUtil.Create(incidentBox.IdentifierMask,IncidentId), Subject);
OutputMessage outputMsg = (OutputMessage)output.Create()[0];
outputStream.Write(outputMsg.Data, 0, outputMsg.Data.Length);
outputStream.Flush();
}
public static void SendMessage(string[] To, string Subject, string Body, Mediachase.IBN.Business.ControlSystem.DirectoryInfo Attachments, string Mode, NameValueCollection Params)
{
// Cleanup Temporary files
DbEMailTempFile.CleanUp();
#region Validate Arguments
if (To == null)
throw new ArgumentNullException("To");
if (Subject == null)
throw new ArgumentNullException("Subject");
if (Body == null)
throw new ArgumentNullException("Body");
//if (To.Length == 0)
// throw new ArgumentOutOfRangeException("To", "Email recipient list is empty.");
if (Mode == null)
Mode = string.Empty;
if (Params == null)
Params = new NameValueCollection();
#endregion
string FromEmail = string.Empty;
switch (Mode)
{
case EMailClient.IssueMode:
case EMailClient.SmtpTestMode:
FromEmail = Alerts2.AlertSenderEmail;
break;
default:
FromEmail = Security.CurrentUser.Email;
break;
}
string FullFromEmail = string.Format("\"{0} {1}\" <{2}>",
Security.CurrentUser.LastName,
Security.CurrentUser.FirstName,
FromEmail);
using (DbTransaction tran = DbTransaction.Begin())
{
EMailMessageLogSetting EmailLogSettings = EMailMessageLogSetting.Current;
if (EmailLogSettings.IsActive)
EMailMessageLog.CleanUp(EmailLogSettings.Period);
else
EmailLogSettings = null;
Mode = Mode.ToLower();
#region Pre-format incoming arguments
switch (Mode)
{
case EMailClient.IssueMode:
if (Params["IssueId"] == null)
throw new ArgumentNullException("Params[\"IssueId\"]");
int IssueId = int.Parse(Params["IssueId"]);
// TODO: Validate Subject & Ticket
if (TicketUidUtil.LoadFromString(Subject) == string.Empty)
{
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IssueId));
string IncidentTicket = Incident.GetIdentifier(IssueId);
if (incidentBox.Document.GeneralBlock.AllowOutgoingEmailFormat)
{
StringBuilder sb = new StringBuilder(incidentBox.Document.GeneralBlock.OutgoingEmailFormatSubject, 4096);
sb.Replace("[=Title=]", Subject);
sb.Replace("[=Ticket=]", IncidentTicket);
//sb.Replace("[=Text=]", Body);
sb.Replace("[=FirstName=]", Security.CurrentUser.FirstName);
sb.Replace("[=LastName=]", Security.CurrentUser.LastName);
Subject = sb.ToString();
}
else
{
Subject = string.Format("RE: [{0}] {1}",
IncidentTicket,
Subject);
}
}
break;
default:
break;
}
#endregion
Pop3Message msg = Create(FullFromEmail, To, Subject, Body, Attachments);
switch (Mode)
{
case EMailClient.IssueMode:
#region Issue
int IssueId = int.Parse(Params["IssueId"]);
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IssueId));
bool AllowEMailRouting = true;
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
if (!settings.AllowEMailRouting)
AllowEMailRouting = false;
EMailRouterPop3Box internalPop3Box = EMailRouterPop3Box.ListInternal();
if (internalPop3Box == null)
AllowEMailRouting = false;
// Register Email Message
// OZ: [2007--05-25] Fix Problem Object reference not set to an instance of an object If (internalPop3Box == NULL)
int EMailMessageId = EMailMessage.Create(internalPop3Box!=null?
internalPop3Box.EMailRouterPop3BoxId : EMailRouterOutputMessage.FindEMailRouterPublicId(IssueId),
msg);
// Register Forume Node
int ThreadNodeId = EMailMessage.AddToIncidentMessage(true, IssueId, EMailMessageId, msg);
// Send Message
if (AllowEMailRouting)
{
ArrayList excludedUsers = EMailRouterOutputMessage.Send(IssueId, internalPop3Box, msg, To);
SystemEvents.AddSystemEvents(SystemEventTypes.Issue_Updated_Forum_MessageAdded, IssueId, -1, excludedUsers);
}
else
{
FromEmail = EMailRouterOutputMessage.FindEMailRouterPublicEmail(IssueId);
FullFromEmail = string.Format("\"{0} {1}\" <{2}>",
Security.CurrentUser.LastName,
Security.CurrentUser.FirstName,
FromEmail);
// Create OutputMessageCreator
OutputMessageCreator issueOutput = new OutputMessageCreator(msg,
-1,
FromEmail,
FullFromEmail);
// Fill Recipent
foreach (string ToItem in To)
{
issueOutput.AddRecipient(ToItem);
}
foreach (EMailIssueExternalRecipient exRecipient in EMailIssueExternalRecipient.List(IssueId))
{
issueOutput.AddRecipient(exRecipient.EMail);
}
int emailBoxId = EMail.EMailRouterOutputMessage.FindEMailRouterPublicId(IssueId);
//Send Smtp Message
foreach (OutputMessage outputMsg in issueOutput.Create())
{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.HelpDeskEmailBox, emailBoxId, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
}
ArrayList excludedUsers = new ArrayList();
foreach (string ToItem in To)
{
int emailUserId = DBUser.GetUserByEmail(ToItem, false);
if (emailUserId > 0)
excludedUsers.Add(emailUserId);
}
SystemEvents.AddSystemEvents(SystemEventTypes.Issue_Updated_Forum_MessageAdded, IssueId, -1, excludedUsers);
}
#endregion
break;
case EMailClient.SmtpTestMode:
throw new NotImplementedException();
//OutputMessageCreator smtpTestOutput = new OutputMessageCreator(msg,
// -1,
// FromEmail,
// FullFromEmail);
//// Fill Recipent
//foreach (string ToItem in To)
//{
// smtpTestOutput.AddRecipient(ToItem);
//}
////Send Smtp Message
//foreach (OutputMessage outputMsg in smtpTestOutput.Create())
//{
// //SmtpClientUtility.DirectSendMessage(outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
// //SmtpBox.SendTestEmail(
//}
//break;
default:
#region Default
// Create OutputMessageCreator
OutputMessageCreator defaultOutput = new OutputMessageCreator(msg,
-1,
FromEmail,
FullFromEmail);
// Fill Recipent
foreach (string ToItem in To)
{
defaultOutput.AddRecipient(ToItem);
}
//Send Smtp Message
foreach (OutputMessage outputMsg in defaultOutput.Create())
{
SmtpClientUtility.SendMessage(OutgoingEmailServiceType.SendFile, null, outputMsg.MailFrom, outputMsg.RcptTo, outputMsg.Subject, outputMsg.Data);
}
#endregion
break;
}
if(Attachments!=null)
FileStorage.InnerDeleteFolder(Attachments.Id);
tran.Commit();
}
}