//This methods Performs The Actions Based On The Issue Selected
private async Task MessageReceivedAsync(IDialogContext context, IAwaitable <object> result)
{
try
{
var activity = await result;
IssueCategory = activity.ToString();
Rootobject rootobject = new Rootobject();
rootobject = await LuisData.ReturnLuisData(IssueCategory);
if (IssueCategory.Equals("Software Issue", StringComparison.InvariantCultureIgnoreCase))
{
var replymessage = context.MakeMessage();
var herocard = new ThumbnailCard
{
Subtitle = "What type of Software are you issue facing with?",
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, "Email", value: "EmailIssue"), new CardAction(ActionTypes.ImBack, "Antivirus", value: "AntiVirusIssue"), new CardAction(ActionTypes.ImBack, "Others", value: "OtherIssues")
}
};
replymessage.Attachments.Add(herocard.ToAttachment());
Logging.ConversationLogg(context.Activity.From.Name, IssueCategory, replymessage.ToString(), DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(replymessage);
}
else if (IssueCategory.Equals("HardWare Issue", StringComparison.InvariantCultureIgnoreCase))
{
var replymessage = context.MakeMessage();
var herocard = new ThumbnailCard
{
Subtitle = "What type of HardWare are you issue facing with?",
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, "Laptop", value: "LaptopIssue"), new CardAction(ActionTypes.ImBack, "Printer", value: "PrinterIssue"), new CardAction(ActionTypes.ImBack, "Others", value: "OtherIssues")
}
};
replymessage.Attachments.Add(herocard.ToAttachment());
Logging.ConversationLogg(context.Activity.From.Name, IssueCategory, replymessage.ToString(), DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(replymessage);
//context.Wait(MessageReceivedAsync);
}
else if (rootobject.entities[0].type.Equals("QuitFlow", StringComparison.InvariantCultureIgnoreCase))
{
await context.PostAsync("ok");
context.Done(result);
}
//PromptDialog is used Inorder to Move To AfterSelectingIssue method
PromptDialog.Text(
context: context,
resume: AfterSelectingIssue,
prompt: "Please Choose Your Issue Mentioned Above"
);
}
catch (Exception ex)
{
Logging.errorloginfo(ex.Message, DateTime.Now);
}
}
//To Display An Rich card Wheather To raise The Ticket Or Not to
private async Task IssueDescription(IDialogContext context, IAwaitable <object> result)
{
try
{
var activity = await result;
IssueDescriptionNote = activity.ToString();
Rootobject rootobject = new Rootobject();
rootobject = await LuisData.ReturnLuisData(IssueDescriptionNote);
if (rootobject.entities != null && rootobject.entities.Length != 0)
{
if (rootobject.entities[0].type.Equals("QuitFlow", StringComparison.InvariantCultureIgnoreCase))
{
await context.PostAsync("ok");
context.Done(result);
}
}
else
{
var replymessage = context.MakeMessage();
var herocard = new ThumbnailCard
{
Text = "Shall we Raise The Ticket Yes Or No",
Subtitle = "Ticket To Be Raised For Issue Category :" + IssueCategory + " , Issue With :" + IssueFacing + ",Issue Description :" + IssueDescriptionNote + "\n\n",
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, "Yes", value: "Yes"), new CardAction(ActionTypes.ImBack, "No", value: "No")
}
};
replymessage.Attachments.Add(herocard.ToAttachment());
await context.PostAsync(replymessage);
PromptDialog.Text(context, TicketGenerationResponse, "Click Yes Or No");
}
}
catch (Exception ex)
{
Logging.errorloginfo(ex.Message, DateTime.Now);
}
}
//To display the Final Response
private async Task TicketGenerationResponse(IDialogContext context, IAwaitable <object> result)
{
try
{
var activity = await result;
string activityresult = activity.ToString().ToLower();
Rootobject rootobject = new Rootobject();
rootobject = await LuisData.ReturnLuisData(activity.ToString());
if (rootobject.entities != null && rootobject.entities.Length != 0)
{
if (rootobject.entities[0].type.Equals("QuitFlow", StringComparison.InvariantCultureIgnoreCase))
{
await context.PostAsync("ok");
context.Done(result);
}
}
else if (activity.ToString().Equals("yes", StringComparison.InvariantCultureIgnoreCase))
{
Logging.ItTicketLogging(context.Activity.From.Name, IssueCategory, IssueFacing, IssueDescriptionNote, DateTime.Now, context.Activity.ChannelId);
IssueCategory = string.Empty;
IssueFacing = string.Empty;
IssueDescriptionNote = string.Empty;
await context.PostAsync("Yeah Your Token Will Be Raised,Thank You.");
context.Done(result);
}
else if (activity.ToString().Equals("no", StringComparison.InvariantCultureIgnoreCase))
{
await context.PostAsync("Ok");
context.Done(result);
}
}
catch (Exception ex)
{
Logging.errorloginfo(ex.Message, DateTime.Now);
}
}
// method to get the selected issues and check whether the entity type is Subcategory or not
private async Task AfterSelectingIssue(IDialogContext context, IAwaitable <object> result)
{
try
{
var activity = await result;
IssueFacing = activity.ToString();
Rootobject rootobject = new Rootobject();
rootobject = await LuisData.ReturnLuisData(IssueFacing);
if (rootobject.entities != null && rootobject.entities.Length != 0)
{
if (rootobject.entities[0].type.Equals("QuitFlow", StringComparison.InvariantCultureIgnoreCase))
{
await context.PostAsync("ok");
context.Done(result);
}
else if (rootobject.entities != null && rootobject.entities[0].type == "Subcategory")
{
//context.Wait(AfterSelectingIssue);
PromptDialog.Text(
context: context,
resume: IssueDescription,
prompt: "Please describe your issue in few words"
);
}
}
else
{
PromptDialog.Text(context, AfterSelectingIssue, "Please Select in The Issues Provided Mentioned above the list");
// await context.PostAsync("Please Select in The Issues Provided Mentioned above the list");
//context.Wait(AfterSelectingIssue);
}
}
catch (Exception ex)
{
Logging.errorloginfo(ex.Message, DateTime.Now);
}
}
/// <summary>
/// This Method Is for The Intent And Entity which it gets from the luis it will maps according to that
/// </summary>
/// <param name="context"></param>
/// <param name="result"></param>
/// <returns></returns>
private async Task MessageReceivedAsync(IDialogContext context, IAwaitable <object> result)
{
try
{
Rootobject rootobject = new Rootobject();
//LuisData Luisdata = new LuisData();
string BotResponseMessage;
var Entity = string.Empty;
var activity = await result as Activity;
var Userresponse = activity.Text;
rootobject = await LuisData.ReturnLuisData(Userresponse);
if (Userresponse.Equals("ChartsTesting", StringComparison.InvariantCultureIgnoreCase))
{
string reply = string.Empty;
HttpClient hclient = new HttpClient();
HttpWebRequest httpWebRequest = (HttpWebRequest)WebRequest.Create("http://*****:*****@"
{{
""$schema"": ""http://adaptivecards.io/schemas/adaptive-card.json"",
""type"": ""AdaptiveCard"",
""version"": ""1.0"",
""body"": [
{{
""type"": ""Container"",
""items"": [
{{
""type"": ""ColumnSet"",
""columns"": [
{{
""type"": ""Column"",
""width"": ""auto"",
""items"": [
{{
""type"": ""Image"",
""url"": ""{url}"",
""altText"":""{Userresponse}"",
""size"": ""Stretch"",
}}
]
}},
]
}}
]
}},
],
""actions"": [
{{
""type"": ""Action.Showcard"",
""title"": ""Set due date"",
""card"": {{
""type"": ""AdaptiveCard"",
""body"": [
{{
""type"": ""Image"",
""url"": ""{MessagesController.chartUrl}"",
""altText"":""{Userresponse}"",
""size"": ""Stretch"",
}},
],
}}
}},
]
}}")
});
await context.PostAsync(message);
context.Wait(MessageReceivedAsync);
//-----------------------------------------------------------------------
// message.Attachments.Add(new Attachment()
// {
// ContentType = "application/vnd.microsoft.card.adaptive",
// Content = JObject.Parse($@"
// {{
// ""$schema"": ""http://adaptivecards.io/schemas/adaptive-card.json"",
// ""type"": ""AdaptiveCard"",
// ""version"": ""1.0"",
// ""body"": [
// {{
// ""type"": ""TextBlock"",
// ""text"": ""TOTAL GROWTH for in 2017 by VIEW""
// }},
// {{
// ""type"": ""Image"",
// ""url"": ""{MessagesController.chartUrl}"",
// ""altText"":""Not Loaded"",
// ""size"": ""Stretch"",
// ""horizontalAlignment"": ""right""
// }},
// ],
//}}")
// });
//--------------------------------------------------------------------
//Random r = new Random();
//var CardAttachment = LuisData.CreateAdaptiveCardAttachment(this._cards[r.Next(this._cards.Length)]);
//var reply = context.MakeMessage();
//reply.Attachments = new List<Attachment>() { CardAttachment };
//await context.PostAsync(reply,CancellationToken.None);
//-------------------------------------------------------------------------------
// IMessageActivity messageActivity = context.MakeMessage();
// messageActivity.Attachments.Add(new Attachment()
// {
// ContentType = "application /vnd.microsoft.card.adaptive",
// Content = JObject.Parse(@"
// {
// ""$schema"": ""http://adaptivecards.io/schemas/adaptive-card.json"",
// ""type"": ""AdaptiveCard"",
// ""version"": ""1.0"",
// ""body"": [
// {
// ""type"": ""Column"",
// ""width"": ""auto"",
// ""items"": [
// {
// ""type"": ""TextBlock"",
// ""text"": ""This Is The Bar Graph""
// },
// {
// ""type"": ""Image"",
// ""url"":""data: image/png; base64,iVBORw0KGgoAAAANSUhEUgAAAlgAAAD6CAYAAAB9LTkQAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAABWWSURBVHhe7d3bceNYlgVQlQ9pQJmi + aNBNGNMoC8yoj7qVyaMBxyCD5FUQrgbWRDyJs5aESe6RFGgtEmdu4Oq7n45AgCwKAULAGBhChYAwMIULACAhSlYAAALU7AAABamYAEALEzBAgBYmIIFALAwBQsAYGEKFgDAwhQsAICFKVgAAAtTsAAAFqZgAQAsTMECAFiYggUAsDAF6zd5fX09vry8 / DQ / fvw4 / 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"",
// ""spacing"": ""none""
// }
// ]
// }
//]
// }")
// });
// await context.PostAsync(messageActivity);
// context.Wait(MessageReceivedAsync);
//------------------------------------------------------------------------------------
//AdaptiveCard adaptivecard = new AdaptiveCard()
//{
// Body = new List<CardElement>()
// {
// new Container()
//{
// // speak = " < s > hello!</ s >< s > are you looking for a flight or a hotel ?</ s > ",
// Items = new List<CardElement>()
// {
// new ColumnSet()
// {
// Columns = new List<Column>()
// {
// new Column()
// {
// Size = ColumnSize.Auto,
// Items = new List<CardElement>()
// {
// new Image()
// {
// Url = MessagesController.chartUrl,
// Size = ImageSize.Stretch,
// style = imagestyle.normal
// }
// }
// },
// }
// }
// }
//}
// }
//};
//attachment attachment = new attachment()
//{
// contenttype = adaptivecard.contenttype,
// content = adaptivecard
//};
//var reply = context.makemessage();
//reply.attachments.add(attachment);
//await context.postasync(reply, cancellationtoken.none);
//--------------------------------------------------------------------------------------------------------
//string position = "right";
//var replymessage = context.MakeMessage();
//HeroCard plCard = new HeroCard()
//{
// Images = new List<CardImage> { new CardImage("<img style="+"width:100%; max-height:100%;"+"src="+MessagesController.chartUrl+" />") }
//};
//replymessage.Text = string.Empty;
//replymessage.AttachmentLayout = AttachmentLayoutTypes.List;
//replymessage.Attachments = new List<Microsoft.Bot.Connector.Attachment>();
//Microsoft.Bot.Connector.Attachment plAttachment = plCard.ToAttachment();
//replymessage.Attachments.Add(plAttachment);
//await context.PostAsync(replymessage);
//return replyActivity;
}
//var card = new AdaptiveCard();
//card.Body.Add(new Image()
//{
// Url = MessagesController.chartUrl,
// Type = "Image",
// AltText = "sorry NotLoaded"
//});
//Attachment attachment = new Attachment()
//{
// ContentType = AdaptiveCard.ContentType,
// Content = card
//};
//replymessage.Attachments.Add(attachment);
// await context.PostAsync(replymessage);
//----------------------------------------------------------------------------------
//var replymessage = context.MakeMessage();
//var herocard = new HeroCard
//{
// Images=new List<CardImage> { new CardImage("<img src=" + MessagesController.chartUrl + " alt=" + "Image Not Loaded" + " width=" + "500" + " height=" + "600" + ">") }
// //Buttons = new List<CardAction> { new CardAction(ActionTypes.ImBack, "Canada", value: "i want to book a meeting room In Canada"), new CardAction(ActionTypes.ImBack, "UK", value: "i want to book a meeting room In UK") }
//};
//replymessage.Attachments.Add(herocard.ToAttachment());
//Logging.ConversationLogg(context.Activity.From.Name, activity.Text, replymessage.ToString(), DateTime.Now, context.Activity.ChannelId);
//await context.PostAsync(replymessage);
//-----------------------------------------------------
if (rootobject.entities != null && rootobject.entities.Length != 0)
{
if (rootobject.topScoringIntent.intent.Equals("RealEstateMeetingRoomReservationBook", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities[0].entity.Equals("Canada", StringComparison.InvariantCultureIgnoreCase))
{
Intent = rootobject.topScoringIntent.intent;
Entity = rootobject.entities[0].entity;
BotResponseMessage = PostResponse.GetResponseFromBotForDynamicQuestions(Intent, Entity);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
//await context.PostAsync(MessagesController.Conversationid);
}
else if (rootobject.topScoringIntent.intent.Equals("RealEstateMeetingRoomReservationBook", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities[0].entity.Equals("UK", StringComparison.InvariantCultureIgnoreCase))
{
Intent = rootobject.topScoringIntent.intent;
Entity = rootobject.entities[0].entity;
BotResponseMessage = PostResponse.GetResponseFromBotForDynamicQuestions(Intent, Entity);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
}
else if (rootobject.topScoringIntent.intent.Equals("ItTicketRaising", StringComparison.InvariantCultureIgnoreCase) && (rootobject.entities[0].type.Equals("Category", StringComparison.InvariantCultureIgnoreCase) || rootobject.entities[0].type.Equals("Subcategory", StringComparison.InvariantCultureIgnoreCase)))
{
ActivityValue = Userresponse;
context.Call(new GenerateItTicket(), AfterChoosencategory);
}
else
{
Intent = rootobject.topScoringIntent.intent;
BotResponseMessage = PostResponse.GetResponseFromBotForStaticQuestions(Intent);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
}
}
else
{
if (rootobject.topScoringIntent.intent.Equals("RealEstateMeetingRoomReservationBook", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
var replymessage = context.MakeMessage();
var herocard = new ThumbnailCard
{
Text = "Please Book the rooms in Below Locations Only",
Buttons = new List <CardAction> {
new CardAction(ActionTypes.ImBack, "Canada", value: "i want to book a meeting room In Canada"), new CardAction(ActionTypes.ImBack, "UK", value: "i want to book a meeting room In UK")
}
};
replymessage.Attachments.Add(herocard.ToAttachment());
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, replymessage.ToString(), DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(replymessage);
}
else if (rootobject.topScoringIntent.intent.Equals("Register", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
Intent = rootobject.topScoringIntent.intent;
context.Call(new QuestionsDialog(), AfterChoosencategory);
// questions = PostResponse.Questions(rootobject.topScoringIntent.intent);
}
else if (rootobject.topScoringIntent.intent.Equals("TicketsCount", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
string SpecificUser = context.Activity.From.Name;
Tickets = PostResponse.TicketsLists(SpecificUser);
if (Tickets.Count != 0)
{
for (int i = 1; i <= Tickets.Count; i++)
{
TicketsGenerated += "<b>Ticket " + i + "</b> :- " + " category is - " + Tickets[i - 1].IssueCategory + " ,Issue facing With - " + Tickets[i - 1].IssuefacingWith + " ,Description by you - " + Tickets[i - 1].IssueDescription + " , Time " + Tickets[i - 1].GeneratingTime + "<br/>";
}
var ticketsdisplaycard = context.MakeMessage();
var Herocard = new HeroCard
{
Text = TicketsGenerated
};
ticketsdisplaycard.Attachments.Add(Herocard.ToAttachment());
Tickets.Clear();
TicketsGenerated = string.Empty;
await context.PostAsync(ticketsdisplaycard);
}
else
{
await context.PostAsync(" Sorry " + SpecificUser + ", You did not Raised Any Tickets Yet");
}
}
else if (rootobject.topScoringIntent.intent.Equals("RealEstateReceptionRegister", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
Intent = rootobject.topScoringIntent.intent;
Entity = "";
BotResponseMessage = PostResponse.GetResponseFromBotForDynamicQuestions(Intent, Entity);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
}
else if (rootobject.topScoringIntent.intent.Equals("RealEstateShuttleBusSchedule", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
Intent = rootobject.topScoringIntent.intent;
Entity = "";
BotResponseMessage = PostResponse.GetResponseFromBotForDynamicQuestions(Intent, Entity);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
}
else if (rootobject.topScoringIntent.intent.Equals("TravelBookITBook", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
Intent = rootobject.topScoringIntent.intent;
Entity = "";
BotResponseMessage = PostResponse.GetResponseFromBotForDynamicQuestions(Intent, Entity);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
}
else if (rootobject.topScoringIntent.intent.Equals("ItTicketRaising", StringComparison.InvariantCultureIgnoreCase) && rootobject.entities.Length == 0)
{
ActivityValue = Userresponse;
context.Call(new GenerateItTicket(), AfterChoosencategory);
}
else if (rootobject.topScoringIntent.intent.Equals("VisitorBadgeRequest", StringComparison.InvariantCultureIgnoreCase))
{
ActivityValue = Userresponse;
context.Call(new VisitorBadgeDialog(), AfterChoosencategory);
}
else
{
Intent = rootobject.topScoringIntent.intent;
BotResponseMessage = PostResponse.GetResponseFromBotForStaticQuestions(Intent);
//BotResponseMessage = BotResponseMessage.Replace("$", System.Environment.NewLine);
BotResponseMessage = BotResponseMessage.Replace("#", context.Activity.From.Name);
Logging.ConversationLogg(context.Activity.From.Name, activity.Text, BotResponseMessage, DateTime.Now, context.Activity.ChannelId);
await context.PostAsync(BotResponseMessage);
}
}
}
catch (Exception ex)
{
Logging.errorloginfo(ex.Message, DateTime.Now);
await context.PostAsync(ex.Message);
}
}
