Exemplo n.º 1
0
 /*************
  * Constructor
  ************/
 public ArriveAtCallCenter(Entity eventEntity, DateTime eventTime, StatisticsHandler stats,
                           Calendar calendar, List <Queue> queueList, int maxQueueLength, IVRUnit ivr)
     : base(eventEntity, eventTime, stats, calendar)
 {
     this.eventName      = EVENT_NAME;
     this.queueList      = queueList;
     this.ivr            = ivr;
     this.maxQueueLength = maxQueueLength;
 }//End Constructor.
Exemplo n.º 2
0
        /**************
         * Constructor.
         *************/
        public CompleteIVRService(Entity eventEntity, DateTime eventTime, StatisticsHandler stats, Queue queue, Calendar calendar, IVRUnit ivr)
            : base(eventEntity, eventTime, stats, calendar)
        {
            this.eventName = EVENT_NAME;
            this.queue     = queue;
            this.ivr       = ivr;

            //Add the event entity to the IVR's entity list.
            this.ivr.AddEntity(eventEntity);
        }//End Constructor.
Exemplo n.º 3
0
        /*************
         * Constructor
         ************/
        public Simulation(int simTime, int maxOnHold, int eventSleepLength, int serviceRepsCarAudio, int serviceRepsOther,
                          double timeModCarStereoService, double timeModOtherService, double timeModCallArrival, double timeModIvr,
                          Random r, int percentCarStereoCalls, int excessiveWaitMinutes, string[] productTypes)
        {
            this.maxOnHold       = maxOnHold;
            this.threadSleepTime = eventSleepLength;
            this.simStartTime    = new DateTime(CONTROL_YEAR, CONTROL_MONTH, CONTROL_DAY, 0, 0, 0);
            this.simEndTime      = new DateTime(CONTROL_YEAR, CONTROL_MONTH, CONTROL_DAY, 0, 0, 0);
            this.simEndTime      = simEndTime.AddMinutes(simTime);
            this.dice            = new Dice(r);
            this.entityList      = new List <Entity>();
            this.stats           = new StatisticsHandler(excessiveWaitMinutes, productTypes);
            this.calendar        = new Calendar(simStartTime);
            this.ivr             = new IVRUnit(timeModIvr, dice);

            //Initialize the factories used in this simulation.
            InitFactories(timeModCallArrival, percentCarStereoCalls, r, productTypes);

            //Initialize the service desks and queues used in this simulation.
            InitServiceDesksAndQueues(serviceRepsCarAudio, serviceRepsOther, timeModCarStereoService, timeModOtherService);
        }//End constructor.