//Unassignment Notification
public static void GenerateUnassignmentNotification(Ticket oldTicket, Ticket newTicket)
{
HistoryHelper.RecordDeveloperAssignment(oldTicket, newTicket);
var notification = new TicketNotification
{
Created = DateTime.Now,
ReadStatus = false,
RecieverId = oldTicket.AssignedToUserId,
SenderId = HttpContext.Current.User.Identity.GetUserId(),
NotificationBody = $"You were unassigned from Ticket {newTicket.Id} on {DateTime.Now.ToString("MM/dd/yyyy h:mm tt")}.",
TicketId = newTicket.Id
};
db.TicketNotifications.Add(notification);
db.SaveChanges();
}
//my version of creating edit notifications
public static void CreateEditNotification(Ticket origin, Ticket edit)
{
var properties = new Stack <string>();
var oldValues = new Stack <string>();
var newValues = new Stack <string>();
var ticker = new List <int>();
if (origin.Title != edit.Title)
{
properties.Push("Title");
oldValues.Push(origin.Title);
newValues.Push(edit.Title);
ticker.Add(1);
}
if (origin.Description != edit.Description)
{
properties.Push("Description");
oldValues.Push(origin.Description);
newValues.Push(edit.Description);
ticker.Add(1);
}
if (origin.TicketTypeId != edit.TicketTypeId)
{
properties.Push("Type");
oldValues.Push(origin.TicketType.Name);
newValues.Push(edit.TicketType.Name);
ticker.Add(1);
}
if (origin.TicketPriorityId != edit.TicketPriorityId)
{
properties.Push("Priority");
oldValues.Push(origin.TicketPriority.Name);
newValues.Push(edit.TicketPriority.Name);
ticker.Add(1);
}
if (origin.TicketStatusId != edit.TicketStatusId)
{
properties.Push("Status");
oldValues.Push(origin.TicketStatus.Name);
newValues.Push(edit.TicketStatus.Name);
ticker.Add(1);
}
//now, for each edit.. we will create a new string and add it to a stringbuilder object
var body = new StringBuilder();
foreach (var item in ticker)
{
var prop = properties.Pop();
var old = oldValues.Pop();
var nu = newValues.Pop();
//this creates history entries each time this loops
HistoryHelper.AddHistory(prop, old, nu, edit.Id);
//for each change, we make a section and add it to the StringBuilder body instance
body.AppendLine(""); //line break
body.AppendLine($"{prop} changed from {old} to {nu}."); //property change summary
body.AppendLine(""); //line break
}
//saves history entries to db
db.SaveChanges();
//clear ticker counter when loop is over
ticker.Clear();
if (!string.IsNullOrEmpty(body.ToString()))
{
//combine header with body
var entry = new StringBuilder();
entry.AppendLine($"Ticket {edit.Id} was modified ({DateTime.Now.ToString("MM/dd/yyyy hh:mm tt")})");
entry.AppendLine("");
entry.AppendLine(body.ToString());
//create notification
var notification = new TicketNotification
{
TicketId = edit.Id,
Created = DateTime.Now,
RecieverId = edit.AssignedToUserId,
SenderId = HttpContext.Current.User.Identity.GetUserId(),
NotificationBody = entry.ToString(),
ReadStatus = false
};
db.TicketNotifications.Add(notification);
db.SaveChanges();
}
}
