protected void btnEscalateReason_Click(object sender, EventArgs e)
{
BusinessObjects.Complaint info = new BusinessObjects.Complaint();
info.Id = Convert.ToInt32(Request.QueryString["ComplaintId"]);
info = BusinessLogic.ComplaintBL.GetDetails(info.Id);
info.IsEscalated = true;
info.CurrentEscalationNumber = info.CurrentEscalationNumber + 1;
BusinessLogic.ComplaintBL.Update(info);
BusinessObjects.DepartmentEscalationLevel obj = new BusinessObjects.DepartmentEscalationLevel();
obj = BusinessLogic.DepartmentEscalationLevelBL.GetDetailsByDepartmentId(info.DepartmentId, info.CurrentEscalationNumber);
BusinessObjects.GovernmentOfficial go = new BusinessObjects.GovernmentOfficial();
go = BusinessLogic.GovernmentOfficialsBL.GetDetails(obj.DesignatedOfficialId);
OutwardCommunication.EmailHelper.SendComplaintEscalationEmail(go.Name, go.ContactEmail, Request.QueryString["ComplaintId"], info.Description);
BusinessObjects.ComplaintXEscalationLevel cxe = new BusinessObjects.ComplaintXEscalationLevel();
//cxe = BusinessLogic.ComplaintXEscalationLevelBL.GetDetails(Convert.ToInt32(Request.QueryString["ComplaintId"]));
cxe.ComplaintId = Convert.ToInt32(Request.QueryString["ComplaintId"]);
//cxe.EscalationLevelNumber = cxe.EscalationLevelNumber + 1;
cxe.EscalationLevelNumber = info.CurrentEscalationNumber;
cxe.EscalationTime = DateTime.Now;
cxe.EscalationReason = txtEscalationReason.Text;
BusinessLogic.ComplaintXEscalationLevelBL.Add(cxe);
ddComplaintDetails.DataBind();
}
protected void btnSubmit_Click(object sender, EventArgs e)
{
BusinessObjects.Complaint complaint = new BusinessObjects.Complaint();
complaint.StateId = Convert.ToInt32(ddlState.SelectedValue);
complaint.CityId = Convert.ToInt32(ddlCity.SelectedValue);
complaint.LocalityId = Convert.ToInt32(ddlLocality.SelectedValue);
complaint.DepartmentTypeId = Convert.ToInt32(ddlDepartmentType.SelectedValue);
complaint.ComplaintTypeId = Convert.ToInt32(ddlComplaintType.SelectedValue);
complaint.ReportingPersonFirstName = txtFirstName.Text;
complaint.ReportingPersonLastName = txtLastName.Text;
complaint.ReportingPersonAdhaarId = txtAdharId.Text;
complaint.Description = txtDescription.Text;
if (FileUpload1.HasFile)
{
String RelativePath = "~/Uploads";
string AbsolutePath = Server.MapPath(RelativePath);
string Extension = System.IO.Path.GetExtension(FileUpload1.FileName);
Guid g = Guid.NewGuid();
string PathToSave = String.Format("{0}/{1}{2}", AbsolutePath, g.ToString(), Extension);
FileUpload1.SaveAs(PathToSave);
//To save to DB
string Db = string.Format("{0}/{1}{2}", RelativePath, g.ToString(), Extension);
complaint.Image = Db;
}
BusinessObjects.AdhaarXContactNumber axcn = BusinessLogic.AdharXContactNumberBL.GetDetailsByAdhaar(complaint.ReportingPersonAdhaarId);
complaint.ReportingPersonContactNumber = axcn.ContactNumber;
complaint.OTP = "123456";
complaint.CurrentEscalationNumber = 0;
complaint.CurrentStatusId = 1;
BusinessObjects.Department department = BusinessLogic.DepartmentBL.GetDetailsByLocationAndType(complaint.StateId, complaint.CityId, complaint.VillageId, complaint.LocalityId, complaint.DepartmentTypeId);
complaint.DepartmentId = department.Id;
int ComplaintId = BusinessLogic.ComplaintBL.Add(complaint);
//Send SMS here
string Message = String.Format("Your OTP for Complaint ID:{0} is {1}", ComplaintId, complaint.OTP);
OutwardCommunication.SMSHelper.SendSMS(Message, complaint.ReportingPersonContactNumber);
pnlStart.Visible = false;
AfterOTPVerification.Visible = false;
pnlVerifyOTP.Visible = true;
}
protected void btnVerifyOTP_Click(object sender, EventArgs e)
{
int ComplaintNumber = Convert.ToInt32(txtComplaintNumber.Text);
BusinessObjects.Complaint complaint = BusinessLogic.ComplaintBL.GetDetails(ComplaintNumber);
if (txtOTP.Text == complaint.OTP)
{
complaint.ComplaintVerifiedViaOTP = true;
complaint.CurrentStatusId = 1;
BusinessLogic.ComplaintBL.Update(complaint);
}
// Step 2
BusinessObjects.ComplaintXStatus cxs = new BusinessObjects.ComplaintXStatus();
cxs.ComplaintId = complaint.Id;
cxs.StatusId = 1;
cxs.StatusAssignTime = DateTime.Now;
BusinessLogic.ComplaintXStatusBL.Add(cxs);
// Step 3
BusinessObjects.DepartmentXAreaOnDuty dxaod = BusinessLogic.DepartmentXAreaOnDutyBL.GetByTime(complaint.DepartmentId, DateTime.Now);
BusinessObjects.OfficialXComplaintsAssigned oxca = new BusinessObjects.OfficialXComplaintsAssigned();
oxca.ComplaintId = complaint.Id;
oxca.OfficialId = dxaod.OnDutyPersonId;
oxca.AssignedOn = DateTime.Now;
oxca.IsEscalated = false;
BusinessLogic.OfficialXComplaintsAssignedBL.Add(oxca);
// Step 4
// Send SMS to the per on duty
// To send the SMS we will need the phone number of the official
BusinessObjects.GovernmentOfficial go = BusinessLogic.GovernmentOfficialsBL.GetDetails(oxca.OfficialId);
string phoneNumber = go.ContactNumber;
string Message = String.Format("A new Complaint has been registered for your Department. Click the link to see the full Complaint. {0}", "http://www.google.com");
OutwardCommunication.SMSHelper.SendSMS(Message, phoneNumber);
AfterOTPVerification.Visible = true;
pnlVerifyOTP.Visible = false;
pnlStart.Visible = false;
//Response.Redirect("~/Citizens/Default.aspx");
}
protected void btnFixed_Click(object sender, EventArgs e)
{
BusinessObjects.Complaint info = new BusinessObjects.Complaint();
info.Id = Convert.ToInt32(Request.QueryString["ComplaintId"]);
info = BusinessLogic.ComplaintBL.GetDetails(info.Id);
if (info.CurrentStatusId != 3 && info.CurrentStatusId != 4)
{
info.CurrentStatusId = 3;
BusinessLogic.ComplaintBL.Update(info);
BusinessObjects.ComplaintXStatus obj = new BusinessObjects.ComplaintXStatus();
obj.ComplaintId = Convert.ToInt32(Request.QueryString["ComplaintId"]);
obj.StatusId = 3;
BusinessLogic.ComplaintXStatusBL.Add(obj);
ddComplaintDetails.DataBind();
}
else
{
Response.Write("<script>alert('Complaint is Already Fixed!')</script>");
}
}
