public override int SaveChanges()
{
var modifiedEntities = ChangeTracker.Entries().Where(p => p.State == EntityState.Modified).ToList();
bool wasModifyed = false;
Ticket ticket = new Ticket();
foreach (var change in modifiedEntities)
{
var entityName = change.Entity.GetType().Name;
var primaryKey = Convert.ToInt32(GetPrimaryKeyValue(change).ToString());
ticket = Tickets.FirstOrDefault(t => t.Id == primaryKey);
foreach (var prop in change.OriginalValues.PropertyNames)
{
if (Enum.IsDefined(typeof(PropertyNames), prop))
{
var originalValue = "not assigned";
var currentValue = "not assigned";
if (change.OriginalValues[prop] != null)
{
originalValue = change.OriginalValues[prop].ToString();
}
if (change.CurrentValues[prop] != null)
{
currentValue = change.CurrentValues[prop].ToString();
}
if (originalValue != currentValue)
{
historyHelper = new HistoryHelper(Create());
historyHelper.CreatePropertyHistory(primaryKey, prop, originalValue, currentValue);
wasModifyed = true;
}
}
}
notificationHelper = new NotificationHelper(Create());
if (wasModifyed)
{
var message = notificationHelper.CreateModificationNotification(ticket.Title);
notificationHelper.SendNotification(ticket, message, false);
}
}
return(base.SaveChanges());
}
public ActionResult Index()
{
var myAssignedTicket = new Tickets();
var user = db.Users.Find(User.Identity.GetUserId());
var ticket = db.Tickets.Where(u => u.OwnerUserId == user.Id);
var assignedTickets = db.Tickets.Where(t => myAssignedTicket.AssignedToUserId == user.Id);
if (User.IsInRole("Admin"))
{
ticket = db.Tickets;
}
else if (User.IsInRole("Project Manager") || User.IsInRole("Developer"))
{
var projects = user.Projects.ToList();
ticket = projects.SelectMany(p => p.Tickets).AsQueryable();
}
else if (User.IsInRole("Submitter"))
{
ticket = db.Tickets.Where(t => t.OwnerUserId == user.Id);
}
return View(ticket.ToList());
}
public ActionResult Edit(Tickets tickets)
{
if (ModelState.IsValid)
{
var userId = User.Identity.GetUserId();
var changed = System.DateTimeOffset.Now;
var oldTicket = db.Tickets.AsNoTracking().FirstOrDefault(t => t.Id == tickets.Id);
var AssignedUser = db.Users.Find(tickets.AssignedToUserId);
EmailService es = new EmailService();
if (oldTicket.Title != tickets.Title)
{
var history1 = new TicketHistory();
history1.TicketsId = tickets.Id;
history1.Property = "Title";
history1.OldValue = oldTicket.Title;
history1.NewValue = tickets.Title;
history1.Changed = changed;
history1.UserId = userId;
db.TicketHistories.Add(history1);
}
if (oldTicket.Description != tickets.Description)
{
var history2 = new TicketHistory();
history2.TicketsId = tickets.Id;
history2.Property = "Description";
history2.OldValue = oldTicket.Description;
history2.NewValue = tickets.Description;
history2.Changed = changed;
history2.UserId = userId;
db.TicketHistories.Add(history2);
}
if (oldTicket.TicketPriorityId != tickets.TicketPriorityId)
{
var history3 = new TicketHistory();
history3.TicketsId = tickets.Id;
history3.Property = "Priority";
history3.OldValue = oldTicket.TicketPriority.Name;
history3.NewValue = db.TicketPriorities.Find(tickets.TicketPriorityId).Name;
history3.Changed = changed;
history3.UserId = userId;
db.TicketHistories.Add(history3);
IdentityMessage im3 = new IdentityMessage
{
Subject = "Ticket Priority Change",
Body = tickets.Title + " had a priority change.",
Destination = AssignedUser.Email
};
es.SendAsync(im3);
var notification3 = new TicketNotification();
notification3.TicketsId = tickets.Id;
notification3.TimeStamp = changed;
notification3.UserId = userId;
notification3.Message = "Subject: " + im3.Subject + "Message: " + im3.Body;
notification3.Message = im3.Subject;
db.TicketNotification.Add(notification3);
}
if (oldTicket.TicketStatusId != tickets.TicketStatusId)
{
var history4 = new TicketHistory();
history4.TicketsId = tickets.Id;
history4.Property = "Status";
history4.OldValue = oldTicket.TicketStatus.Name;
history4.NewValue = db.TicketStatus.Find(tickets.TicketStatusId).Name;
history4.Changed = changed;
history4.UserId = userId;
db.TicketHistories.Add(history4);
IdentityMessage im4 = new IdentityMessage
{
Subject = "Ticket Status Change",
Body = tickets.Title + " has had a status change.",
Destination = AssignedUser.Email
};
es.SendAsync(im4);
var notification4 = new TicketNotification();
notification4.TicketsId = tickets.Id;
notification4.TimeStamp = changed;
notification4.UserId = userId;
notification4.Message = "Subject: " + im4.Subject + "Message: " + im4.Body;
notification4.Message = im4.Subject;
db.TicketNotification.Add(notification4);
}
if (oldTicket.TicketTypeId != tickets.TicketTypeId)
{
var history5 = new TicketHistory();
history5.TicketsId = tickets.Id;
history5.Property = "Type of Ticket";
history5.OldValue = oldTicket.TicketType.Name;
history5.NewValue = db.TicketType.Find(tickets.TicketTypeId).Name;
history5.Changed = changed;
history5.UserId = userId;
db.TicketHistories.Add(history5);
}
if (oldTicket.AssignedToUserId != tickets.AssignedToUserId)
{
var history6 = new TicketHistory();
history6.TicketsId = tickets.Id;
history6.Property = "Assigned To";
history6.OldValue = oldTicket.AssignedToUser == null ? "" : oldTicket.AssignedToUser.FirstName;
history6.NewValue = db.Users.Find(tickets.AssignedToUserId).FirstName;
history6.Changed = changed;
history6.UserId = userId;
db.TicketHistories.Add(history6);
IdentityMessage im6 = new IdentityMessage
{
Subject = "Ticket Assignment",
Body = tickets.Title + " has been assigned to you.",
Destination = AssignedUser.Email
};
es.SendAsync(im6);
var notification6 = new TicketNotification();
notification6.TicketsId = tickets.Id;
notification6.TimeStamp = changed;
notification6.UserId = userId;
notification6.Message = "Subject: " + im6.Subject + "Message : " + im6.Body;
db.TicketNotification.Add(notification6);
}
tickets.Updated = DateTimeOffset.Now;
db.Tickets.Attach(tickets);
db.Entry(tickets).Property(p => p.AssignedToUserId).IsModified = true;
db.Entry(tickets).Property(p => p.Description).IsModified = true;
db.Entry(tickets).Property(p => p.TicketStatusId).IsModified = true;
db.Entry(tickets).Property(p => p.TicketTypeId).IsModified = true;
db.Entry(tickets).Property(p => p.TicketPriorityId).IsModified = true;
if(tickets.TicketStatusId == 1)
{
tickets.AssignedToUserId = null;
}
db.SaveChanges();
return RedirectToAction("Index");
}
ViewBag.ProjectId = new SelectList(db.Projects, "Id", "Name", tickets.ProjectId);
ViewBag.TicketPriorityId = new SelectList(db.TicketPriorities, "Id", "Name", tickets.TicketPriorityId);
ViewBag.TicketStatusId = new SelectList(db.TicketStatus, "Id", "Name", tickets.TicketStatusId);
ViewBag.TicketTypeId = new SelectList(db.TicketType, "Id", "Name", tickets.TicketTypeId);
ViewBag.AssignedToUserId = new SelectList(db.Users, "Id", "FirstName");
return RedirectToAction("Index");
}
public void CreateHistory(Tickets oldTicket, Tickets newTicket, string userId, string userName)
{
if (oldTicket.TicketTypeId != newTicket.TicketTypeId)
{
TicketHistory history = new TicketHistory();
history.TicketId = newTicket.Id;
history.UserId = userId;
history.UserName = userName;
history.ChangedDate = System.DateTimeOffset.Now;
history.OldValue = oldTicket.TicketType.TicketName;
history.NewValue = getTicketName(newTicket.TicketTypeId);
history.Property = "Ticket Type";
db.TicketHistory.Add(history);
// Notification
string notiReci = getAssignedUserEmail(newTicket.AssignedToUserId);
string notiMessage = "Hello " + notiReci + ". Ticket Type has been changed for the following ticket <U>" + newTicket.Id + "</U>";
InitializeNoti(newTicket.Id, userId, notiReci, notiMessage);
// SignalR
var srUser = db.Users.Find(newTicket.AssignedToUserId);
sr.SendNotifications(srUser.UserName, "Ticket Type Changed For Ticket Id : " + newTicket.Id + ".");
}
if (oldTicket.TicketStatusId != newTicket.TicketStatusId)
{
TicketHistory history1 = new TicketHistory();
history1.TicketId = newTicket.Id;
history1.UserId = userId;
history1.UserName = userName;
history1.ChangedDate = System.DateTimeOffset.Now;
history1.OldValue = oldTicket.TicketStatus.StatusName;
history1.NewValue = getStatusName(newTicket.TicketStatusId);
history1.Property = "Ticket Status";
db.TicketHistory.Add(history1);
// Notification
String notiReci = getAssignedUserEmail(newTicket.AssignedToUserId);
string notiMessage = "Hello " + notiReci + ". Ticket Status has been changed for the following ticket <U>" + newTicket.Id +
"</U>";
InitializeNoti(newTicket.Id, userId, notiReci, notiMessage);
// SignalR
var srUser = db.Users.Find(newTicket.AssignedToUserId);
sr.SendNotifications(srUser.UserName, "Ticket Status Changed For Ticket Id : " + newTicket.Id + ".");
}
if (oldTicket.TicketPriorityId != newTicket.TicketPriorityId)
{
TicketHistory history2 = new TicketHistory();
history2.TicketId = newTicket.Id;
history2.UserId = userId;
history2.UserName = userName;
history2.ChangedDate = System.DateTimeOffset.Now;
history2.OldValue = oldTicket.TicketPriority.PriorityName;
history2.NewValue = getPriorityName(newTicket.TicketPriorityId);
history2.Property = "Ticket Priority";
db.TicketHistory.Add(history2);
// Notification
string notiReci = getAssignedUserEmail(newTicket.AssignedToUserId);
string notiMessage = "Hello " + notiReci + ". Ticket Priority has been changed for the following ticket <U>" + newTicket.Id +
"</U>";
InitializeNoti(newTicket.Id, userId, notiReci, notiMessage);
// SignalR
var srUser = db.Users.Find(newTicket.AssignedToUserId);
sr.SendNotifications(srUser.UserName, "Ticket Priority Changed For Ticket Id : " + newTicket.Id + ".");
}
if (oldTicket.AssignedToUserId != newTicket.AssignedToUserId)
{
//string empt = "";
TicketHistory history3 = new TicketHistory();
history3.TicketId = newTicket.Id;
history3.UserId = userId;
history3.UserName = userName;
history3.ChangedDate = System.DateTimeOffset.Now;
if(oldTicket.AssignedToUserId == null)
{
history3.OldValue = "Unassigned";
}
else
{
history3.OldValue = oldTicket.AssignedToUser.FirstName;
}
history3.NewValue = getAssignedUser(newTicket.AssignedToUserId);
history3.Property = "Assigned To";
db.TicketHistory.Add(history3);
//Notification
string notiReci = getAssignedUserEmail(newTicket.AssignedToUserId);
string notiMessage = "Hello " + notiReci + ". You have been assigned the following ticket <U>" + newTicket.Id + "</U>";
InitializeNoti(newTicket.Id,userId,notiReci,notiMessage);
// SignalR
var srUser = db.Users.Find(newTicket.AssignedToUserId);
sr.SendNotifications(srUser.UserName, "You Have Been Assigned A New Ticket : " + newTicket.Id + ".");
}
db.SaveChanges();
}
