/// <summary>
/// Adds the specified service level.
/// </summary>
/// <param name="serviceLevel">The service level.</param>
/// <returns></returns>
public tbl_ServiceLevel Add(tbl_ServiceLevel serviceLevel)
{
serviceLevel.ID = Guid.NewGuid();
_dataContext.tbl_ServiceLevel.AddObject(serviceLevel);
_dataContext.SaveChanges();
return(serviceLevel);
}
/// <summary>
/// Handles the Load event of the Page control.
/// </summary>
/// <param name="sender">The source of the event.</param>
/// <param name="e">The <see cref="System.EventArgs"/> instance containing the event data.</param>
protected void Page_Load(object sender, EventArgs e)
{
var accessCheck = Access.Check(TblUser, "Requests");
if (!accessCheck.Read)
{
Response.Redirect(UrlsData.LFP_AccessDenied(PortalSettingsId));
}
Title = lrlTitle.Text = "Новый запрос";
ucContentComments.ContentId = ObjectId;
gridRequirements.SiteID = SiteId;
gridRequirements.Where.Add(new GridWhere()
{
CustomQuery =
string.Format(
"(tbl_Requirement.RequestID = '{0}' " +
"OR tbl_Requirement.ID IN " +
"(SELECT RequirementID FROM tbl_RequestToRequirement WHERE RequestID = '{0}'))",
ObjectId.ToString())
});
if (ObjectId != Guid.Empty)
{
plViewRequest.Visible = true;
}
else
{
Contact = DataManager.Contact.SelectById(SiteId, (Guid)CurrentUser.Instance.ContactID);
ServiceLevel = DataManager.ServiceLevel.SelectForContact(SiteId, Contact);
if (ServiceLevel != null)
{
plAddRequest.Visible = true;
hlCancel.NavigateUrl = UrlsData.LFP_Requests(PortalSettingsId);
}
else
{
ucNotificationMessage.Text = "Не определен уровень обслуживания.";
}
}
gridRequirements.Actions.Add(new GridAction {
Text = "Карточка требования", NavigateUrl = "~/" + PortalSettingsId + "/Main/Requirements/Edit/{0}", ImageUrl = "~/App_Themes/Default/images/icoView.png"
});
if (!Page.IsPostBack)
{
BindData();
}
}
/// <summary>
/// Selects for contact.
/// </summary>
/// <param name="siteId">The site id.</param>
/// <param name="contact">The contact.</param>
/// <returns></returns>
public tbl_ServiceLevel SelectForContact(Guid siteId, tbl_Contact contact)
{
var dataManager = new DataManager();
tbl_ServiceLevel serviceLevel = null;
if (contact.CompanyID.HasValue)
{
serviceLevel = dataManager.ServiceLevel.SelectByCompanyId(siteId, (Guid)contact.CompanyID);
}
if (serviceLevel == null)
{
var serviceLevelContact = dataManager.ServiceLevelContact.SelectByContactId(contact.ID);
if (serviceLevelContact != null)
{
serviceLevel = serviceLevelContact.tbl_ServiceLevelClient.tbl_ServiceLevel;
}
else
{
serviceLevel = dataManager.ServiceLevel.SelectDefault(siteId);
if (serviceLevel == null)
{
return(null);
}
}
}
else
{
var serviceLevelClient = serviceLevel.tbl_ServiceLevelClient.FirstOrDefault(o => o.ClientID == contact.CompanyID);
if (!dataManager.ServiceLevelContact.IsExistInClient(serviceLevelClient.ID, contact.ID))
{
switch ((OutOfListServiceContacts)serviceLevelClient.OutOfListServiceContactsID)
{
case OutOfListServiceContacts.Reject:
return(null);
case OutOfListServiceContacts.Default:
serviceLevel = dataManager.ServiceLevel.SelectDefault(siteId);
break;
}
}
}
return(serviceLevel);
}
/// <summary>
/// Handles the OnClick event of the btnInsert control.
/// </summary>
/// <param name="sender">The source of the event.</param>
/// <param name="e">The <see cref="System.EventArgs"/> instance containing the event data.</param>
protected void btnInsert_OnClick(object sender, EventArgs e)
{
var serviceLevel = new tbl_ServiceLevel
{
ID = Guid.NewGuid(),
SiteID = CurrentUser.Instance.SiteID,
Title = txtTitle.Text,
ReactionTime = txtReactionTime.Value.HasValue ? (int)txtReactionTime.Value : 0,
ResponseTime = txtResponseTime.Value.HasValue ? (int)txtResponseTime.Value : 0,
IsActive = chxIsActive.Checked,
IsDefault = chxIsDefault.Checked
};
DataItem = serviceLevel;
DataManager.ServiceLevel.Add(serviceLevel);
}
/// <summary>
/// Replaces the text.
/// </summary>
/// <param name="text">The text.</param>
/// <param name="request">The request.</param>
/// <param name="serviceLevel">The service level.</param>
/// <param name="responsible">The responsible.</param>
/// <param name="contact">The contact.</param>
/// <param name="company">The company.</param>
/// <returns></returns>
protected string ReplaceText(string text, tbl_Request request, tbl_ServiceLevel serviceLevel, tbl_Contact responsible, tbl_Contact contact, tbl_Company company)
{
var shortDescription = request.ShortDescription;
if (PortalSettings != null)
{
var requestLink = string.Format(RequestLinkTemplate, request.ID);
shortDescription = string.Format("<a href='{0}'>{1}</a>", requestLink, shortDescription);
}
return(text.Replace("#Request.ShortDescription#", shortDescription)
.Replace("#Request.CreatedAt#", request.CreatedAt.ToString("dd.MM.yyyy"))
.Replace("#Request.ReactionTime#", serviceLevel.ReactionTime.ToString())
.Replace("#Request.Responsible.UserFullName#", responsible != null ? responsible.UserFullName : string.Empty)
.Replace("#Request.ReactionDatePlanned#", request.ReactionDatePlanned.HasValue ? ((DateTime)request.ReactionDatePlanned).ToString("dd.MM.yyyy") : string.Empty)
.Replace("#Request.Contact.UserFullName#", contact != null ? contact.UserFullName : string.Empty)
.Replace("#Request.Company.Name#", company != null ? company.Name : string.Empty));
}
/// <summary>
/// Selects the responsible id.
/// </summary>
/// <param name="requirementStatus">The requirement status.</param>
/// <param name="serviceLevel">The service level.</param>
/// <param name="companyId">The company id.</param>
/// <returns></returns>
public Guid SelectResponsibleId(tbl_RequirementStatus requirementStatus, tbl_ServiceLevel serviceLevel, Guid?companyId)
{
if (requirementStatus.ServiceLevelRoleID.HasValue)
{
var serviceLevelClient =
serviceLevel.tbl_ServiceLevelClient.FirstOrDefault(
o => o.ClientID == companyId);
if (serviceLevelClient != null)
{
var serviceLevelContact =
serviceLevelClient.tbl_ServiceLevelContact.FirstOrDefault(
o => o.ServiceLevelRoleID == requirementStatus.ServiceLevelRoleID);
if (serviceLevelContact != null)
{
return(serviceLevelContact.ContactID);
}
}
}
return(Guid.Empty);
}
/// <summary>
/// Updates the specified service level.
/// </summary>
/// <param name="serviceLevel">The service level.</param>
public void Update(tbl_ServiceLevel serviceLevel)
{
_dataContext.SaveChanges();
}
