/// <summary>
/// 快速新增
/// </summary>
public bool AddQuickCall(ServiceCallDto param, long userId)
{
// 新增工单
var tBll = new TicketBLL();
param.thisTicket.type_id = (int)DicEnum.TASK_TYPE.SERVICE_DESK_TICKET;
param.thisTicket.status_id = (int)DicEnum.TICKET_STATUS.NEW;
tBll.InsertTicket(param.thisTicket, userId);
// 新增自定义
var udf_list = new UserDefinedFieldsBLL().GetUdf(DicEnum.UDF_CATE.TICKETS);
new UserDefinedFieldsBLL().SaveUdfValue(DicEnum.UDF_CATE.TICKETS, userId,
param.thisTicket.id, udf_list, param.udfList, DicEnum.OPER_LOG_OBJ_CATE.PROJECT_TASK_INFORMATION);
// 新增其他负责人
if (!string.IsNullOrEmpty(param.resIds))
{
tBll.TicketResManage(param.thisTicket.id, param.resIds, userId);
}
// 新增服务预定
var timeNow = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Now);
tBll.AddCallOnly(param.call, userId);
var ssctDal = new sdk_service_call_task_dal();
var taskRes = new sdk_service_call_task()
{
id = ssctDal.GetNextIdCom(),
create_time = timeNow,
create_user_id = userId,
service_call_id = param.call.id,
task_id = param.thisTicket.id,
update_time = timeNow,
update_user_id = userId,
};
ssctDal.Insert(taskRes);
OperLogBLL.OperLogAdd <sdk_service_call_task>(taskRes, taskRes.id, userId, DicEnum.OPER_LOG_OBJ_CATE.SERVICE_CALL_TICKET, "新增服务预定关联工单");
if (!string.IsNullOrEmpty(param.resIds))
{
tBll.CallTicketResManage(param.call.id, param.resIds, userId);
}
return(true);
}
protected void Page_Load(object sender, EventArgs e)
{
try
{
var callId = Request.QueryString["callId"];
var ticketId = Request.QueryString["ticketId"];
if (!string.IsNullOrEmpty(callId) && !string.IsNullOrEmpty(ticketId))
{
thisTicketCall = new sdk_service_call_task_dal().GetSingTaskCall(long.Parse(callId), long.Parse(ticketId));
}
if (thisTicketCall == null)
{
Response.Write("<script>alert('未查询到相关信息，请重新打开');window.close();</script>");
return;
}
else
{
thisTicket = new sdk_task_dal().FindNoDeleteById(thisTicketCall.task_id);
if (thisTicket != null)
{
ticketRes = new sdk_task_resource_dal().GetResByTaskId(thisTicket.id);
if (thisTicket.owner_resource_id != null)
{
priRes = new sys_resource_dal().FindNoDeleteById((long)thisTicket.owner_resource_id);
}
resNameList = new sys_resource_dal().GetResByTicket(thisTicket.id);
}
else
{
Response.Write("<script>alert('工单已删除');window.close();</script>");
return;
}
resList = new sdk_service_call_task_resource_dal().GetTaskResList(thisTicketCall.id);
//resNameList
}
}
catch (Exception msg)
{
Response.Write("<script>alert('" + msg.Message + "');window.close();</script>");
}
}
protected void Page_Load(object sender, EventArgs e)
{
try
{
thisBookMark = new IndexBLL().GetSingBook(Request.RawUrl, LoginUserId);
var callId = Request.QueryString["callId"];
var tickeTId = Request.QueryString["ticketId"];
if (!string.IsNullOrEmpty(callId))
{
thisCall = new sdk_service_call_dal().FindNoDeleteById(long.Parse(callId));
}
if (!string.IsNullOrEmpty(tickeTId))
{
thisTicket = new sdk_task_dal().FindNoDeleteById(long.Parse(tickeTId));
}
if (thisTicket != null)
{
thisAccount = new CompanyBLL().GetCompany(thisTicket.account_id);
if (thisTicket.contact_id != null)
{
ticketCon = new crm_contact_dal().FindNoDeleteById((long)thisTicket.contact_id);
}
resList = new List <sys_resource>();
var srDal = new sys_resource_dal();
if (thisTicket.owner_resource_id != null)
{
var priRes = srDal.FindNoDeleteById((long)thisTicket.owner_resource_id);
if (priRes != null)
{
resList.Add(priRes);
}
}
var other = srDal.GetResByTicket(thisTicket.id);
if (other != null && other.Count > 0)
{
resList.AddRange(other);
}
}
if (thisCall != null && thisTicket != null)
{
thisCallTask = new sdk_service_call_task_dal().GetSingTaskCall(thisCall.id, thisTicket.id);
thisAccount = new CompanyBLL().GetCompany(thisCall.account_id);
}
var callTaskId = Request.Form["id"];
if (!string.IsNullOrEmpty(callTaskId))
{
thisCallTask = new sdk_service_call_task_dal().FindNoDeleteById(long.Parse(callTaskId));
}
if (thisCallTask != null)
{
isAdd = false;
serResList = new sdk_service_call_task_resource_dal().GetTaskResList(thisCallTask.id);
callCreater = new sys_resource_dal().FindNoDeleteById(thisCallTask.id);
}
var timeNow = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Now);
if (thisAccount != null)
{
if (thisAccount.resource_id != null)
{
accMan = new sys_resource_dal().FindNoDeleteById((long)thisAccount.resource_id);
}
accCallList = new sdk_service_call_dal().GetCallByAccount(thisAccount.id);
if (accCallList != null && accCallList.Count > 0)
{
pageCallList = (from a in accCallList
join b in statusList on a.status_id equals b.id
select new CallDto {
id = a.id, startDate = EMT.Tools.Date.DateHelper.ConvertStringToDateTime(a.start_time).ToString("yyyy-MM-dd HH:mm"), endDate = EMT.Tools.Date.DateHelper.ConvertStringToDateTime(a.end_time).ToString("yyyy-MM-dd HH:mm"), statusId = a.status_id, statusName = b.name, isLimtThri = (timeNow - a.start_time) > (2592000000)
}).ToList();
// 2592000000 = 30 * 24 * 60 * 60 * 1000 30天的毫秒数
}
}
else
{
Response.Write($"<script>alert('为获取到相关客户信息，请重新打开!');window.close();</script>");
return;
}
}
catch (Exception msg)
{
Response.Write($"<script>alert('{msg.Message}!');window.close();</script>");
}
}
